Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Zobacz więcej
Reakcja na opinię
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Zobacz więcej
Reakcja na opinię
I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.
Informacje dotyczące firmy
Napisane przez firmę
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Dane kontaktowe
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,2
Dobra
375 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Rapid response from help desk - 10/10
RapidSeedbox is easy to use, intuitive and has great help files and information provided. Best of all though, when there IS a problem I can't resolve I can jump on the chat window and someone answers within minutes (thanks Sergey!). Keep up the good work!
25 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your wonderful review! We're thrilled to hear that you find RapidSeedbox easy to use and our support team is helpful. We'll pass your thanks on to Sergey. We appreciate your feedback and are here to help whenever you need us! Keep enjoying our service!
Very fast support and very good support…
Very fast support and very good support ^^!
20 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We genuinely appreciate your feedback and are committed to consistently delivering exceptional services and support. 🌐
very responsive and overall very good seedbox provider
the seedbox pricing is very competitive so highly suggest rapidseedbox.
the customer service was very quick and attentive. mike (milorad) was one of the customer support who was very attentive and understanding.
super speeds, good responsive apps! amazing seedboxes and will be using them through out. make sure to make use of their discount codes! :)
13 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your detailed and positive review! We're glad to hear that you find our pricing competitive and our service quick and attentive. Mike (Milorad) will be thrilled to hear your praise. It's great to know you're enjoying the super speeds and responsive apps. We appreciate your recommendation and look forward to continuing to serve you. Don't hesitate to reach out if you need anything else, and happy seeding! 🌱💪🏻
Great service and the customer service
Great service and the customer service is the best I have ever had the pleasure of dealing with . I highly recommend this company
9 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We sincerely appreciate your kind words and recommendation! It's fantastic to know that our customer service left such a positive impression. We're committed to providing the best possible experience for our customers. If there's anything else we can do for you, please don't hesitate to contact us. Thank you for choosing us! 💪🏻🌱
My problem with a service got fixed…
My problem with a service got fixed efficiently and quickly.
6 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for sharing your experience! We're thrilled to hear that your issue was resolved efficiently and quickly. Our team strives to provide prompt and effective solutions to all our customers. 🎊
Amazing service
Amazing service. The Seedbox is perhaps a bit above the average in terms of pricing but in return you get awesome costumer service. Thank you so much to Mike.
4 czerwca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your wonderful review! We’re thrilled to hear that you find our service amazing and that our customer service has left a positive impression on you. At Rapidseedbox, we strive to provide top-notch service and support, and it’s great to see that our efforts are appreciated.
We understand that pricing is an important factor, and we believe in offering value that goes beyond just the cost. Your satisfaction and the quality of service you receive are our top priorities. I’ll make sure to pass on your kind words to Mike – he’ll be delighted to know his efforts made a difference.
If you have any more feedback or need further assistance, please don’t hesitate to reach out. Thank you for being a valued customer and for choosing Rapidseedbox.
Excellent Customer Service
Excellent Customer Service, Fast speeds, never had any problems, been subscribed for 7yrs.
29 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your kind words and for being a loyal customer for the past 7 years! 🌟 We’re thrilled to hear that you’ve consistently enjoyed our excellent customer service and fast speeds. Your satisfaction is our top priority, and it’s feedback like yours that motivates us to keep striving for excellence.
After tested i figured it out that is…
After tested i figured it out that is not the service i wanted, but they immediately gave me the refund - I've had a great experience with the service and the staff was awesome
25 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your feedback! We’re sorry to hear that our service wasn’t the right fit for you, but we’re thrilled that our team could assist you promptly and ensure you had a positive experience. If you ever need our services in the future, we’re here to help. Best wishes!
Excellent
Excellent, easy to use service. Fast, functional, and well maintained!
13 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your kind words! We're glad you find our service excellent and easy to use. We look forward to continuing to provide you with fast and reliable support.
Mike was awesome helping me out with my…
Mike was awesome helping me out with my problem! Love RapidSeedBox! Definitely recommended!
11 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We're thrilled to hear about your positive experience with Mike and appreciate your recommendation! Thank you for choosing RapidSeedBox, and we look forward to continuing to provide you with excellent service.
superb support from help
superb support from help. i am not that expert, so they did a truly great job to help me out. 100% recommended.
13 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your fantastic review and for recommending us! We're delighted to know that our support team could assist you effectively, and we're here to help anytime you need us. 🌱
Very good and patient support!
6 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We’re thrilled to hear that you enjoyed your experience with our product and service. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
RSB are awesome
RSB are awesome. Support is very patient and knowledgeable. Great product too
6 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with our product. 😊 Your positive feedback motivates us to continue delivering top-notch quality and exceptional service.
If you have any further feedback or suggestions, feel free to share them with us. We’re always looking for ways to improve and enhance our offerings.
Great Service & Awesome team
4 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
That's fantastic to hear! We're proud of our team's dedication and thrilled that you're enjoying the service. Thank you for your wonderful feedback!
RSB rocks and so does Sergey and the whole support team
Sergey and the rest of the support staff have helped a novice like me get started with my very own media server; I truly could not have done it without them, and their guidance, as well as answers to my many dumb questions. RSV is a wonderful service and one that you can trust both for its reliability and customer service.
3 maja 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We're so glad to hear that Sergey and our support team could guide you through setting up your media server! Thank you for trusting Rapidseedbox, and remember, there are no dumb questions here—just opportunities to learn and grow.
Great Customer Service!
Sergey was able to quickly assist me with getting my problem solved and help me to understand the root cause. I am very appreciative for his quick help.
21 kwietnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for sharing your positive experience with Sergey! We're thrilled to hear about his swift and effective assistance, and we look forward to continuing to support your needs with the same dedication and clarity.
Awesome support and love the service
14 kwietnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Hi Zach,
Technical, billing or any other inquiries, just reach out to us. Thank you for choosing us and for taking the time to share your experience!
Tech support was amazing
Company representative Milorad was awesome in helping to identify issues with system and restore speed and performance.
11 kwietnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our tech support team and that Milorad was able to assist effectively in resolving your system's issues and enhancing its performance. We always strive to deliver outstanding service and support, and it's gratifying to know that we've made a difference. Your feedback is invaluable to us, and we look forward to continuing to provide you with excellent service in the future. Thank you for choosing us and for taking the time to share your experience!
Odpowiedź od RapidSeedbox
Wow, thank you so much for sharing your experience! Your words are like music to our ears, and we're over the moon to hear that you found our service not just speedy but also savvy and supportive. We're all about hitting the high notes in customer satisfaction, and it's awesome customers like you that keep our rhythm going strong. If there's ever anything more we can do to keep the beat going or make your experience even better, please don't hesitate to let us know. Rock on 🎸 and thanks again for being such a fantastic part of our community!
Very patient and knowledgeable support.
21 marca 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Those are irreplaceable parts of being a great Customer Service. Thank you for staying with us.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.