Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Zobacz więcej
Reakcja na opinię
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Zobacz więcej
Reakcja na opinię
I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.
Informacje dotyczące firmy
Napisane przez firmę
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Dane kontaktowe
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
4,2
Dobra
375 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good service
Good service, it's not for nothing that RSB listens to you, because they react quickly. I just had to say it; THANK YOU.
18 grudnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your kind words! We’re delighted to hear that you appreciate our quick response. Your support means a lot to us!
Great support team
14 grudnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you! We’re glad you’re happy with our support team. Your feedback means a lot to us!
The Support Staff Are Awesome
The support staff are always super helpful. It can be a bit of a pain to get a real person with the bot chat but once you do they are very helpful.
6 grudnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your feedback! We’re glad to hear our support team has been helpful. We appreciate your patience with the bot and are always here to assist you!
Great service!
Well, the team of RapidSeedbox are not only professional, they're also very nice people, they've always helped me when I asked, even a bit more than it was due! I've been a customer of theirs for six years and I'm still well satisfied, great service!
3 grudnia 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you so much for your kind words! We’re thrilled to hear that you’ve been with us for six years and are still satisfied with our service. It’s always a pleasure to help you, and we’re grateful for your loyalty. We’re here for you anytime!
Rapidseedbox is simply the go to. Staff is amazing.
Rapidseedbox staff is always so helpful, understanding and compassionate and they are ready to accommodate your every need no questions asked and it's all done in a very timely manner. I love this service.
30 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for the wonderful feedback! We’re so glad to hear that our team has been able to meet your needs and provide timely support. We always strive to be helpful and compassionate, and it’s great to know we’re hitting the mark. Thanks again for your continued trust in us!
Great service and supper fast support
Great service and supper fast support. They kept me up to date throughout the entire update process. Very well done.
29 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for the positive review! We’re happy to hear that you had a smooth experience during the update process and that our support kept you informed throughout. We aim to keep things running smoothly, and we appreciate your recognition of our efforts.
Customer support is both reliably quick…
Customer support is both reliably quick and helpful!
28 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for sharing your experience! We’re glad to hear that our customer support is both fast and helpful. We’re always here for you, ready to assist with anything you may need!
I have very quick contact with support
I have very quick contact with support. It is barely needed, because UI is pretty clear. I have enough freedom in my server to install anything. That awesome - i love experimenting. I bought that for some tests and im already spent a lot of hours playing around with configurations and services. Awesome place.
27 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for the great review! It’s awesome to hear that you’re enjoying the flexibility and freedom with your server to experiment and configure it to your liking. We love customers who enjoy exploring, and we’re always happy to support your tests and configurations. Keep having fun!
Rapidseedbox, awesome service, awesome staff.
Rapidseedbox support staff are always very fast and super helpful to resolve any questions or issues you may have. I have asked them for assistance in the past and always have my issues or questions resolved. quickly and easily. Most of the time my issues revolve around how to take advantage of a sale price as I have had very few actual technical issues over the last 9 years that I have been using their services.
26 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We really appreciate your long-term support and are so glad to hear that our team has been able to quickly assist with your questions. It’s great that you’ve had such a smooth experience with us over the years, and we look forward to continuing to support you in the future!
Best SeedBox service ever 4K Ready!
Best Seedbox service ever (and I've tried a lot of them)
- 4K streaming work like a charm even with big file
- File transfert is fast in every protocol you need
- Customer service is awesome.
- User interface is simple, and very powerfull
They are highly competent and there are really nice peoples, It's alway a pleasure to talk with them.
18 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for such an amazing review! We’re thrilled to hear that you’re enjoying the 4K streaming and fast file transfers. It’s always a pleasure to work with customers like you who appreciate both our service and our team. We’re grateful for your kind words and look forward to continuing to serve you!
bullshit
bullshit, chat client is the the oneline support.
a small a package is only a 10 GB / month up.
After very slow
11 listopada 2024
Opinia niezależna
Very fast and helpful
8 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for the quick and positive feedback! We’re happy to know that our team was able to assist you efficiently. We’re here anytime you need us!
Milorad is the best employee!!!
Milorad is the best employee! Thumbs up for him! :)
6 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for the shout-out! We’re so glad to hear Milorad made a positive impression on you. We’ll be sure to pass along your compliments to him!
Great Support
My issue with an install was quickly taken care of. It was resolved in only a few minutes!
6 listopada 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thanks for sharing your experience! We’re pleased to hear that we could resolve your installation issue quickly. If you ever need further assistance, don’t hesitate to contact us!
Quick Customer Support Turnaround Time
Quick Customer Support turnaround time for a minor issue. Overall very happy with the setup and implementation.
29 października 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We appreciate your feedback! It’s great to know that you were happy with our quick turnaround and the setup process. If you have any more questions or need assistance, feel free to reach out!
Quick response
Quick response, helped me out of a jam of my own making, knew exactly what to do.
28 października 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your kind words! We’re thrilled to hear that our quick response helped you out of a tough spot. Our team is always here to provide the support you need!
Outdated Apps and Slow Performance
1. Outdated versions.
2. If you argue with them, they tell you to purchase a higher tier so you can update the apps!
3. Their seedbox takes time to read/check the files.
4. Not worth the subscription.
In 2023, they told me, "We'll refer your suggestions to the tech team!" Guess what? It’s the end of 2024, and they're still using the same outdated apps.
26 października 2024
Opinia niezależna
Reliable service
Reliable service. Excellent, responsive customer service.
21 października 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
Thank you for your positive feedback! We’re thrilled to hear you find our service reliable and our customer support responsive. We look forward to continuing to meet your expectations!
There is no support if you have an issue
18 października 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We apologize for this. We do try to provide timely replies but sometimes we miss something due to various reason. If you can contact us maybe we can work something out. Looking forward to it.
Great service and product for the…
Great service and product for the price.
Running a VPS and there are lots of apps and packages that can be installed out of the box. All of it is easy to do and manage. All for a great price point!
Can't fault it 6 months in.
17 października 2024
Opinia niezależna
Odpowiedź od RapidSeedbox
We’re glad you’re enjoying our service and finding the setup and management of apps on your VPS straightforward and cost-effective. Thank you for your positive review!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.