Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Zobacz więcej
Reakcja na opinię
Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Zobacz więcej
Reakcja na opinię
I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.
Informacje dotyczące firmy
Napisane przez firmę
RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need
Dane kontaktowe
8/F., China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong
- support@rapidseedbox.com
- rapidseedbox.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Amazing experience every time
Amazing experience every time. Would highly recommend this service. The customer support team is top notch!

Odpowiedź od RapidSeedbox
Slow seedboxes but excellent service
Really nicely laid out site, easy to navigate and excellent customer service with fast response. They do tick most of the boxes, the problem lies in the service itself, if you plan to use them to boost your ratio you'll be better off going elsewhere, after using them for a day I contacted their support team to ask them why their service is so slow, the technician looked into it and came back and said it might be a disk issue they'll get it resolved, a couple days later and nothing changed, everything works just really really slowly. I decided to make use of their excellent 14 days guarentee, which states if you cancel within 14 days they'll fully refund you. Again this was really simple, they do offer excellent customer service, the refund occurs automatically and you can move on. Went to a different supplier and got the same amount of upload credit in 4 hours that I received from rapidseedbox in 4 days. No idea why they seem to throttle you, really wish they wouldn't because I would love to use their site.

Odpowiedź od RapidSeedbox
Dragan, the Dragon
Was helped by a man called Dragan. Response under 4 minutes. Very quick to fix my issue as well. Funny he also thought i was Gabriel AKA Fluffy

Odpowiedź od RapidSeedbox
Great experience
Great experience, support answered my question and helped resolve my issue quickly, I recommend!

Odpowiedź od RapidSeedbox
Best support and super fast so much to…
Best support and super fast so much to do with there services

Odpowiedź od RapidSeedbox
Just purchased the wrong product an…
Just purchased the wrong product an hour ago and immediately went to chat for support. Still waiting for somebody to reply.
Says <15mins to reply but definitely not true.
Gonna leave it for a few hours but want this review up in case of issues later on.
Will update if I ever hear back from them
*UPDATE - got a response 3 hours later. There was a shift change - completely understandable tbh. Was fully refunded. 4 stars
*UPDATE 2 - Guys just spent well over an hour explaining info to me and was super patient with my endless questions - big thank you to Ronal. 5 stars
*UPDATE 3 - Product: ipv6 proxy. Unfortunately after a few days of testing the product isn't performing as well as I would have liked. Many failing to work and causing problems later on. 3stars only for ipv6.
Invoice: 369644

Odpowiedź od RapidSeedbox

Odpowiedź od RapidSeedbox
Incredible Service
I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.

Odpowiedź od RapidSeedbox

Odpowiedź od RapidSeedbox
He was friendly and helped me work…
He was friendly and helped me work through my issues. Very attentive.

Odpowiedź od RapidSeedbox
Six Years and Still Loving RapidSeedbox!
I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.
But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.
If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

Odpowiedź od RapidSeedbox
Everything just works
Everything just works. I was up and running very quickly. All applications worked seamlessly together.

Odpowiedź od RapidSeedbox
Happy customer
I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

Odpowiedź od RapidSeedbox
try elsewhere...
Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

Odpowiedź od RapidSeedbox
Milorad on chat support was fantastic
Milorad on chat support was fantastic. Had two problems, both resolved in a matter of minutes

Odpowiedź od RapidSeedbox
Best offers with IP rental
I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.
Highly recommended service
This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.
expensive seedbox not worth what you…
expensive seedbox not worth what you get and bad support especially Drogan guy very rude, not recommended
Unbearable amount of spam
The seedbox itself works, but their email spam is beyond horrible. They're literally the only company I know doing it.
They send you lots of emails with the sender for example being "Dragan from RapidSeedbox". In the body of the email, the name of the sender is different (for example, it says "This is Alin from RapidSeedbox.com 👋"). The emails then say "I'm available to help you with any challenge you have using your service. Your satisfaction is our top priority". I asked them to stop spamming me and didn't receive any reply, and the spam continued.
Guess my satisfaction is not a priority at all.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







