RapidSeedbox Recenzje 375

Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Been a customer for coming up to 3 years. Starting this month (May 2026), they decided to start spamming their customers. This would not have been an issue if they stopped after being reached out... Zobacz więcej

Oceniono na 5 z 5

You can argue about seed box features and speeds and all those technical details. This review is specifically for their customer service. This is the third time in 3 years I've needed a question answ... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent subnet leasing service. If you need IPv4 or IPv6 networks for your data center or VPS hosting business, this is the team to work with. Their technical support is responsive, knowledgeab... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've used my seedbox for over 3 years now, and I'm quite happy with it. When I occasionally run into problems, the support staff has always been helpful and responsive.

Informacje dotyczące firmy

  1. Hosting internetowy

Napisane przez firmę

RapidSeedbox gives you an optimized, fast, and totally customizable Seedbox that fits your every need


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

375 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 83% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing experience every time

Amazing experience every time. Would highly recommend this service. The customer support team is top notch!

13 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

And we're happy to hear that. Please do inform others when they need our services.

Oceniono na 5 z 5

Slow seedboxes but excellent service

Really nicely laid out site, easy to navigate and excellent customer service with fast response. They do tick most of the boxes, the problem lies in the service itself, if you plan to use them to boost your ratio you'll be better off going elsewhere, after using them for a day I contacted their support team to ask them why their service is so slow, the technician looked into it and came back and said it might be a disk issue they'll get it resolved, a couple days later and nothing changed, everything works just really really slowly. I decided to make use of their excellent 14 days guarentee, which states if you cancel within 14 days they'll fully refund you. Again this was really simple, they do offer excellent customer service, the refund occurs automatically and you can move on. Went to a different supplier and got the same amount of upload credit in 4 hours that I received from rapidseedbox in 4 days. No idea why they seem to throttle you, really wish they wouldn't because I would love to use their site.

11 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Hi Theunis, we really appreciate your feedback. Just a note though, we did not throttle your seedbox. We found out that It's a technical issue that requires fixing. Thank you for your fair and unbiased review.

Oceniono na 5 z 5

Dragan, the Dragon

Was helped by a man called Dragan. Response under 4 minutes. Very quick to fix my issue as well. Funny he also thought i was Gabriel AKA Fluffy

9 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Hi Fluffy, We do try to respond as fast as we can. And Dragan has been with us for so long so naturally he can identify and solve customer issues quickly.

Oceniono na 5 z 5

Great experience

Great experience, support answered my question and helped resolve my issue quickly, I recommend!

8 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Thank you so much for taking the time to leave us such a positive review. We're delighted to hear about your wonderful experience with our Company, and your kind words have truly made our day!

Oceniono na 5 z 5

Best support and super fast so much to…

Best support and super fast so much to do with there services

8 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

We're thrilled to hear that you find our support top-notch and our services super fast. Your kind words motivate our team to continue providing the best service possible. We're here to help with anything you need, so if you ever have more to do or any questions, feel free to reach out. Thanks for choosing us!

Oceniono na 4 z 5

Just purchased the wrong product an…

Just purchased the wrong product an hour ago and immediately went to chat for support. Still waiting for somebody to reply.
Says <15mins to reply but definitely not true.

Gonna leave it for a few hours but want this review up in case of issues later on.

Will update if I ever hear back from them

*UPDATE - got a response 3 hours later. There was a shift change - completely understandable tbh. Was fully refunded. 4 stars

*UPDATE 2 - Guys just spent well over an hour explaining info to me and was super patient with my endless questions - big thank you to Ronal. 5 stars

*UPDATE 3 - Product: ipv6 proxy. Unfortunately after a few days of testing the product isn't performing as well as I would have liked. Many failing to work and causing problems later on. 3stars only for ipv6.

Invoice: 369644

5 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Sure, accidental wrong orders happen from time to time. We refund those. We're trying to cover all time zones, but currently, there are still gaps.

Oceniono na 5 z 5

Great experience

Great experience, and great support staff!

3 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Thank you for your praise. Drop us a line if you need any help regarding our services.

Oceniono na 5 z 5

Incredible Service

I've been using seedbox for months and I've confirmed that this service is extremely reliable, stable and fast. And customer service is very very friendly. I converted my monthly contract into an annual contract, and I signed one additional seedbox.

3 września 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Thank You for trusting us for your seedbox needs. As always, our CS team is ready for your inquiries.

Oceniono na 5 z 5

Great support

Server were offline and solved in about an hour.

1 września 2023
Opinia niezależna
Logo RapidSeedbox

Odpowiedź od RapidSeedbox

We apologize for the downtime. We try our best to avoid it, but as we all know this kind of kinds of stuff happens. And we do try to bring it back online ASAP.

Oceniono na 5 z 5

He was friendly and helped me work…

He was friendly and helped me work through my issues. Very attentive.

31 sierpnia 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Thank you for the praise. Actually, it's not just 'He', our whole CS team is like that.

Oceniono na 5 z 5

Six Years and Still Loving RapidSeedbox!

I've been with RapidSeedbox for 6 years and I can't say enough good things about them. The service is rock solid and super fast.

But what really stands out is their support. These guys get back to you so fast. Anytime I've had an issue or question, they've sorted it out in no time.

If you're looking for a seedbox, don't hesitate. I can't recommend RapidSeedbox enough. I'm a super happy customer and plan to stay one for years to come!

31 sierpnia 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Wonderful, We hope to be your first choice for seedbox needs for more years to come.

Oceniono na 5 z 5

Everything just works

Everything just works. I was up and running very quickly. All applications worked seamlessly together.

30 sierpnia 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

Thank you. We built and rigorously tested our One Click Installers. So that anyone can get up and running quickly.

Oceniono na 5 z 5

Happy customer

I've worked with RapidSeedbox for more than 5 years. Aside from their slow weekend support, everything is perfect. I highly recommend their services.

1 września 2022
Opinia niezależna
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Odpowiedź od RapidSeedbox

We're also happy to have you as a customer as well. We're working on that weekend support. We ARE recruiting, as you can see in the Jobs section of our website.

Oceniono na 1 z 5

try elsewhere...

Agents offer non apologies. They also give mixed information - and their refund policy is very much not 'no questions asked' they ask you if you want a discount at the very least, and if you dont reply, they continue to bill you. This is assuming you even can reach them by email. I'm still fighting for my money back 5 months after

14 sierpnia 2023
Opinia niezależna
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Odpowiedź od RapidSeedbox

After reviewing your case, we refunded your last payment since you probably didn't use it much. And also the previous one for the inconvenience you have experienced with us. Thank you for being with us for the past few months

Oceniono na 5 z 5

Best offers with IP rental

I really like this company. They offers really quality services with IPv4/IPv6 rental. They won't forget about route6 object or ROA, they will fastly send LOA document. You can ask them to made geoip updates in their geofeed.
Support is 5 stars, they works excellent and reply very fast.

1 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended service

This service has easily surpassed my expectations. I was initially nervous about adding another monthly bill but now I just regret not doing so a long ways back. Would highly recommend.

14 czerwca 2023
Opinia niezależna
Oceniono na 2 z 5

Unbearable amount of spam

The seedbox itself works, but their email spam is beyond horrible. They're literally the only company I know doing it.

They send you lots of emails with the sender for example being "Dragan from RapidSeedbox". In the body of the email, the name of the sender is different (for example, it says "This is Alin from RapidSeedbox.com 👋"). The emails then say "I'm available to help you with any challenge you have using your service. Your satisfaction is our top priority". I asked them to stop spamming me and didn't receive any reply, and the spam continued.

Guess my satisfaction is not a priority at all.

29 maja 2023
Opinia niezależna

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