Feeling like I was a wanted customer, Helpfully, And the feeling that the staff where willing to go the extra mile to help, I felt even if that didn't have to thay would do extra to help me... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Rebekah was amazing . Her customer service skills were perfect , very polite and well mannered . She helped us fix a problem and provided support we needed . From Steve
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Product was a cheap flimsy shelving unit. Made of a cheap alloy. It was claimed on the website that it was steel (well, there are different grades I guess) and that it could support 70Kgs per shelf.... Zobacz więcej
Things why I love Rapid Racking: 1. Good quality products. That's their best card. 2. Deliveries are made on time and receive updates on who, how and when deliveries are made. They have improved... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z regałami
- Usługi dla biznesu
- Usługi dystrybucyjne
- Dostawca sprzętu
- Wyposażenie przemysłowe
- Hurtownia
Napisane przez firmę
Rapid Racking is the UK’s leading supplier of storage solutions. Since our inception in 1986, we have continued to provide high-quality racking, shelving, storage containers, and workplace accessories for a wide range of environments including warehouses, stockrooms, storerooms, offices, garages, workshops, and more. With the largest stock hold in the UK, and a proud member of the Manutan Group, we can offer our customers more than 30,000 products at a competitive cost. On top of storage solutions, we offer a range of industry-certified services including rental, design, installation, dismantling and repositioning, and rack inspections.
Rapid Racking - Quicker to help, Faster to deliver
Napisane przez firmę
- Rapid Racking is the biggest supplier of shelving and racking within the UK - all ready for next day delivery. We have shelving units for any environment and racking systems for all types of loads. Supplying shelving and racking for 30 years we are the experts in delivering you the right products whatever your business or requirements. Our huge range includes industrial products - warehouse shelving & pallet racking as well as garage shelving ideal for the home or shed. Our products are not limited to shelving and racking systems, we also offer a wide selection of boxes and containers, storage kits and workbenches for your workshop - so whatever the storage need trust us to deliver. For larger projects our Rapid Racking Design team can arrange a Free Site visit within 24 hours and create a bespoke solution for you. Racking and shelving design is a complex process so let our team of designers create a shelving system to best fit your business.stems for all types of loads.
Dane kontaktowe
Kemble Enterprise Park, Cirencester, Gloucestershire, GL7 6BQ, Zjednoczone Królestwo
- 01285 68 68 68
- customerservice@rapidracking.com
- rapidracking.com
4,2
Dobra
752 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Outstanding customer support!
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Rapid Racking
Thanks for taking the time to leave a review and the positive feedback!
Kind regards
Rob
Product is flimsy, and overpriced.
Product was a cheap flimsy shelving unit. Made of a cheap alloy. It was claimed on the website that it was steel (well, there are different grades I guess) and that it could support 70Kgs per shelf. It wouldn't stand up straight on its own.
Customer service claimed that it was "stand alone", but such cheap shelves usually need to be attached yo the wall. Item came with documentation showing wall attachment.
Customer said that yes it was a lower priced unit, but Rapid Racking charge twice as much as other sources.
12 kwietnia 2026
Odpowiedź od Rapid Racking
Dear Roger
Thank you for your positive feedback and your time. Great that this is now all sorted for you
Many Thanks
Nathan
Still haven’t recieved my order
Still haven’t recieved my order, couldn’t pick a delivery day, wasn’t in on the day it told me it was coming, changed the day using the option that came with the delivery info and never turned up
4 kwietnia 2026
Odpowiedź od Rapid Racking
Hi Stephanie
Thank you for your feedback. I’m really sorry your experience with our service hasn’t met expectations.
We’re reviewing what happened with your order and will come back to you as soon as we have an update.
Kind Regards,
Chloe
Quick Delivery and Easy customization…
Quick Delivery and Easy customization selection tool on website
25 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that you found our website easy to use and that you received your order quickly. Thank you for your positive feedback!
Kind regards
Rebekah
Odpowiedź od Rapid Racking
Good Afternoon
Thanks for taking the time to feed back your great review
Thank you for your recommendation! Hope we can help you again soon
Many thanks
Nathan
THE BEST IN THE BUSINESS
Excellent service, prompt delivery and great value for money - ALWAYS use RAPID RACKING.
SIMPLY THE BEST
28 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that you consistently receive excellent service and prompt delivery at a great value. Thank you for your continued support; we appreciate it!
Kind Regards
Rebekah
Rebekah was amazing
Rebekah was amazing . Her customer service skills were perfect , very polite and well mannered . She helped us fix a problem and provided support we needed .
From Steve
26 marca 2026
Opinia niezależna
Odpowiedź od Rapid Racking
Dear Steve
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support you received. Thank you for taking the time to share your feedback, we will pass this on.
Kind Regards
Nathan
Ecellent service from enquiry/order
Ecellent service from enquiry/order - Nathan. right through to final delivery - Dave.
25 marca 2026
Odpowiedź od Rapid Racking
Dear Paul
We're happy to hear that you had such a positive experience with our service, from the beginning to the final delivery.
Thanks for taking the time to feed this back to us and for the 5 star rating!!
Best wishes
Rebekah
Installing back racking protection.
The team came on time respected our site rules and left the area clean and tidy.
16 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that our team was punctual, respected the rules, and maintained a clean workspace. Thank you for your positive feedback!
Kind Regards
Rebekah
Easy transaction very helpful and a…
Easy transaction very helpful and a speedy delivery
23 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that you found the transaction easy and the delivery speedy. We appreciate your positive feedback and are glad we could help.
Kind Regards
Rebekah
Corner post protector
Excellent service...
Corner.post protector was.well made and exactly what was needed for the job..
1st class...Thank You
16 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that our corner post protector met your needs and that you received excellent service. Thank you for your first-class feedback; we appreciate it!
Kind Regards
Rebekah
Very satisfied with the service
Very satisfied with the service. The team is professional, communication is clear. I will definitely use their services again.
16 marca 2026
Odpowiedź od Rapid Racking
Good Afternoon,
We're happy to hear that you were very satisfied with our service! We appreciate your kind words regarding our team's professionalism and clear communication, and we look forward to assisting you again.
Kind Regards
Rebekah
I ordered some plastic feet for my…
I ordered some plastic feet for my racking which in themselves were over priced and was charged £12 for shipping which on a £50 order that was packed in a tiny box and weighed just a few grams was really expensive. They didn't even arrive next day.
22 marca 2026
Odpowiedź od Rapid Racking
Hi Andrew,
Thank you for your feedback. I’m really sorry your experience with our service hasn’t met expectations.
We’re reviewing what happened and will come back to you as soon as we have an update.
Odpowiedź od Rapid Racking
Good Afternoon,
Thank you for your positive feedback; we appreciate it.
Hope we can help you again soon
Kind Regards
Rebekah
Arrived on time and as expected.
9 marca 2026
Odpowiedź od Rapid Racking
Dear Ben
Great to know that your order arrived on time and as expected.
Thanks you for your great review
Best Wishes
Nathan
Odpowiedź od Rapid Racking
Hi Steve
Thanks for your great review, we appreciate your positive feedback regarding our delivery service.
Look forward to helping you again soon
Best Wishes
Rob
Great Racking, strong and sturdy
The purchase turned quickly, well packaged and un damaged, would definitely recommend and purchase again
14 marca 2026
Odpowiedź od Rapid Racking
Dear Shaun
We appreciate your recommendation and look forward to helping you again!
Thank for taking the time to send us your review
Many Thanks
Nathan
Knowledgeable and helpful customer…
Knowledgeable and helpful customer service
11 marca 2026
Opinia niezależna
Odpowiedź od Rapid Racking
Dear Lorna
Thank you for your positive feedback; we appreciate it.
Hope we can help you again soon
Best Wishes
Nathan
response and service was great
response and service was great. give Rebekah a raise she was amazing
6 marca 2026
Opinia niezależna
Odpowiedź od Rapid Racking
Good afternoon,
Thanks for taking the time to leave a review.
Glad to hear the service and response was great. I've passed along your feedback for Rebekah.
Kind regards,
Ron
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.