Dylanni was great with assistance but .... I just wish she would try harder to not use her affirmative reply as yep but yes instead. Other than that she was knowledgable and very pleasant to work wit... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Honestly, it was the thorough and thoughtful responses of Dylanni Ashlin Hawks that made all the difference. Ms. Hawks was knowledgeable, patient, and clearly explained her responses.
Although Raisin originally missed both bonus' (the referral party, and me) when it was brought to their attention, the matter was resolved and bonus' credited accordingly in 2 days. The resolution was... Zobacz więcej
Reakcja na opinię
Wait time was not too long. I needed help understanding how to do a number of activities on my account. Everything was accomplished while interacting with the CSR and I was given directions on how t... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Dane kontaktowe
New York, Stany Zjednoczone
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Jack was absolutely wonderful
Jack was absolutely wonderful. First, I did not have to wait on hold. Then he was so kind and competent and patient.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so happy to hear about your positive experience! We appreciate you sharing your kind words about our team member.
First Experience
This is my first experience with Raisin and I am extremely impressed with the level of customer service you provide.
Thank you
15 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so happy to hear about your positive first experience with us! We truly appreciate you sharing your kind words.
I was nervous to use this online…
I was nervous to use this online platform for my $ but it has been amazingly easy to work with and communication is great. What a relief. Thank you !!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so glad to hear we could provide such an easy and communicative experience for you. Thank you for your kind words!
immediate corrective help
There was a very short wait time after making my selection from the automated menu for help. Astou was exceptionally helpful in immediately cancelling a transfer request that I had made in error! I'm very thankful for her compassionate response. I was then able to make the correct transfer request.
17 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so happy to hear about your positive experience and that we could assist you efficiently with your transfer request. Your kind words are truly appreciated.
Accrued interest vs total balance
The accrued interest isn’t reflected in the total balance. Kinda confusing!
15 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We appreciate your feedback regarding the interest display. We are reviewing this to improve clarity for our customers.
The customer service was amazing and…
The customer service was amazing and how quick they were to resolve my issue was amazing!
17 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so glad to hear our customer service was amazing and resolved your issue quickly. Thank you for your kind words.
Joshua has explained everything to me.
Joshua has explained everything to me.
There was a temporary hold on my account but it was released.
Told me how to work with the ssytem for CD and nonrenewal
Told me how cash account works.
I now know how to use all the features of Raisin.
Thank you Joshua
11 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so glad to hear that our team was able to provide such clear and helpful explanations regarding your account and all of our features. Thank you for your wonderful feedback!
Wonderful experience!
My entire experience with Raisin has been very pleasant. It is wonderful to be able to easily move my funds around to take advantage of higher interest rates.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so glad to hear you're enjoying the ease of managing your funds to achieve higher interest rates with us! Thank you for your positive feedback.
Great Experience
It's always a pleasure working with the Raisin representatives. Very pleasant and friendly!!
12 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so happy to hear you enjoy working with our representatives. We appreciate your kind words!
The representative understood exactly…
The representative understood exactly what I needed and was able to walk me through how to find it online. Very friendly and knowledgeable.
12 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're so glad our representative could provide such clear and friendly assistance. We appreciate you sharing your positive experience with us!
Fast and efficient
Fast and efficient service. Added beneficiary without issue
8 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're glad to hear we could assist you efficiently and without issue. Thank you for sharing your feedback
Warmth and questions answered clearly
Warmth and questions answered on
11 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are delighted you felt well-informed and cared for. We appreciate your kind words.
Excellent phone call customer service
Excellent phone call customer service.
The representative went the extra mile to be sure my need was met.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We're glad to hear our representative provided excellent service and went above and beyond. Thank you for your kind words!
ALWAYS VERY FRIENDLY & HALPFULL
10 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so glad you had a great experience. Thank you for your five star review!
Odpowiedź od Raisin U.S.
We are so glad you found our service easy to use and secure.
Adding a.beneficiary
I filled out the form online and received an email the next day that my beneficiary had been added. The form was a little confusing in that a couple fields didn't explain what was wanted in the field.
9 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We appreciate your feedback regarding the online form. We're glad the beneficiary was added promptly. We will review the form fields to improve clarity for future users.
Always nice to have a transaction go…
Always nice to have a transaction go smoothly!
8 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so glad to hear that your transaction was smooth. Thank you for your feedback!
I was able to speak to a live person…
I was able to speak to a live person and not have to wait on hold for a long period of time. The representative understood my concern and provided positive good news for future implementation.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so pleased to hear about your positive experience with our team and the good news shared. Thank you for your kind words!
Ashley Clark was awesome
Ashley Clark was awesome on the telephone with me and helped me very much on the mobile app.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so glad Ashley could assist you with the mobile app. We will be sure to share this praise with our team! Thank you for your kind words!
Agent was able to track down my bonus…
Agent was able to track down my bonus offer and inform me that processing was underway. I actually receive the bonus deposit the very next day. Raisin customer service is excellent. The banking product they offer is solid. I am pleased with their offerings and service.
27 maja 2026
Opinia niezależna
Odpowiedź od Raisin U.S.
We are so glad to hear about your positive experience with our customer service and bonus deposit! We appreciate you recognizing our solid banking product and offerings. Thank you for your kind words.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.