Bought our latest Hydroforce series 3 pump (which has been happily running for 9 years without issue) but has now got a potential pressure switch fault. Already impressed by the quality of the pro... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought our 4800 litre RWH system from Rainwater Harvesting some 12 years ago, we got great unbiased advice on what to buy and how to install. Over the years we’ve needed some ongoing advice and... Zobacz więcej
Simon came to clean out sediment from our 5000 litre water storage tank. I mentioned a minor issue we had on restarting the system after a power cut. He fixed the issue and then upgraded the control... Zobacz więcej
Emails answered promptly with plenty of advice. Delivered within 2 days of placing order with everything packages securely. Was recommended by someone who used them and couldn't speak highly enough of... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Rainwater Harvesting Ltd, we are the pioneers in the design, manufacture, and supply of cutting-edge Rainwater Harvesting equipment across the UK. Centrally located in the heart of England, our 60,000 sq ft state-of-the-art facility in Peterborough breathes life into superior British craftsmanship, delivering products that stand testament to our unwavering commitment to quality. Our unique, tech-forward product range is celebrated across the industry, distinguishing us with its intelligent design, exceptional performance, and top-notch quality. Our offerings are trusted by trade professionals and end-users alike, solidifying our position as the industry leader. We proudly present our signature products, the simple and efficient Backup in a Box, and the revolutionary low-energy header tank system, the Rain Director. Every element of our design and manufacturing process is meticulously overseen to ensure superior performance and longevity. Our affiliate, Hydroforce Pumps Ltd, manufactures the renowned Hydroforce Series 4 Submersible Pump, marking another triumph in our product portfolio. On a domestic level, we cater to the individual needs of end-users and the trade, with comprehensive system solutions. Our dedicated team of in-house technical and after-sales support professionals is ever ready to assist you. This intimate knowledge of our products gives us an unparalleled edge when it comes to product explanation and customer service. From conception to delivery, we handle every stage of production, ensuring no one understands our products better than we do in the UK. Our products can be tailored with your own brand, depending on volumes, adding a personal touch to our high-quality offerings. Having tasted significant success in the end-user market in the UK, we understand the demands and pressures our trade partners face and are committed to providing unwavering support. At Rainwater Harvesting Ltd, we are more than just a manufacturer; we are revolutionising the way water is conserved, one product at a time.
Dane kontaktowe
Zjednoczone Królestwo
- rainwaterharvesting.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Arrived promptly as described.
Very helpful advice on the phone
Very helpful advice on the phone, followed by a very good value repair kit with further instructions ensured a quick repair and the pump was back in action.
A very good service
Excellent service and all products…
Excellent service and all products turned up on time. Will definitely use the company again.
Our tractor arm wasn't high enough so used two planks to get it of the wagon once near were you want it best outing a strap round it so two people can lift and push into place
The driver help us get it of and was help full were still waiting for it to fill up could of done with the pump and leaf catcher sooner to look at the size
Excellent diagnosis of problem
Excellent diagnosis of problem and advice re solving it.
Part was despatched quickly in order to replace problem solenoid. Rainwater harvester now fully operational again.
Clear quote
Clear quote, executed on time, good and helpful service and problems resolved
5* customer service
A great company with 5* customer service. Richard in the tech support team was brilliant in diagnosing a fault. He sent out replacement parts with next-day delivery and talked me through how to fit them. He was polite, patient and apologetic for the fault and I couldn't have asked for a better interaction. Thank you!
A satisfied customer
In all dealings with this Company, the people have been helpful and efficient. Ordering and delivery went very well and we are very satisfied with the end result and product.
Quick turnaround. Problem solved.
Quick turnaround after components tested. All fixed in 48hrs
Great support for great product
As I’ve experienced before, easy access to technical support, people who know their product very well, and prompt despatch of the part that I needed (a new level sensor). Great product, great support.
Not about time to install it yet but…
Not about time to install it yet but looks solid and well designed.
Knowledgeable and helpful staff
Not a reliable system, Same as a lot of others here
Same as a lot of others here, New build home 2022 with this system, system stopped just after our "2 year builders warranty" with the pump shorting somewhere, they wanted £312 +VAT for a new pump ... not a reliable system when I have to purchase new pumps every 2 or so years so I will just force the system to mains and forget about it. Many others on the "eco" new build estate have had endless issues with this system as well; they are obviously not worth the hassle.

Odpowiedź od Rainwater Harvesting
Very helpful support and identified the…
Very helpful support and identified the best solution for the issue I have.
Richard saves veg.
Rain water pump stopped in the heatwave . Technician Richard was helpful beyond belief in telling me how to dismantle .
Weed had got through filter and so automatic cut off kept working .
All well . Veg still alive !
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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