chat did not accept the document format requested. An agent asked me to send a file, but the upload control rejected that file type. It is the kind of small design choice that becomes irritating after... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesi... Zobacz więcej
I don't mind learning a new layout, but the qualifying deposit range was easy to miss. The headline focused on the percentage while the minimum qualifying amount sat deeper in the terms. This felt mor... Zobacz więcej
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvio... Zobacz więcej
Informacje dotyczące firmy
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Napisane przez firmę

Dane kontaktowe
42 Elm Street, M1 1, Manchester, Zjednoczone Królestwo
- info@radiantdwell.website
- radiantdwell.website
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Faster Payments option vanished at…
Faster Payments option vanished at cashout
Limit change Sat 8:37
Limit change Sat 8:37; date filter showed no payouts with Visa while cashier showed pending. Message centre contradicted the email with £115 involved.:/
during lunch I opened payout kyc…
during lunch I opened payout kyc screen; live chat did not identify the failed file after a £48 test. KYC status sent me back to chat on ticket #70964.
small cashouts clear in a day
small cashouts clear in a day, anything over £150 is stuck a week.
Table minimums on the live floor start…
Table minimums on the live floor start at £5, which the game info page still lists as £1, and the gap has been there since at least the 14th.
After login
After login, Live chat queue 37 showed it clearly: chat closed with Revolut while I typed the payout details. Profile page contradicted the email with £70 involved.
Live table stake £63 showed the first…
Live table stake £63 showed the first problem: slots listed in the promo vanished after a £94 test after deposit. KYC status hid the cashout reason at Thu 8:32.
checked twice
checked twice, Autoplay on Big Bass Bonanza: stake went from £1 to £5 with Neteller after refresh. Profile page clashed with the chat answer before I closed the tab.
After login
After login, Cashier Wed 14:57 showed it clearly: minimum cashout changed at Thu 7:53 from £20 to £50. Cashier screen stayed stuck while profile status said processing.
put a £70 cashout in while waiting for…
put a £70 cashout in while waiting for the bus on monday morning, checked it again from the same stop on friday morning, and the status had not moved an inch
On top of that, the tablet version looked stretched rather than redesigned
For me, the weak point was tablet layout. There was plenty of screen space, yet the interface behaved like an enlarged phone app. On top of that, the tablet version looked stretched rather than redesigned. A second attempt produced the same kind of confusion.
The £10 cashback lands on a Tuesday
The £10 cashback lands on a Tuesday, never the two Tuesdays I actually qualified.
logging out did not return to a clear…
logging out did not return to a clear sign-in screen. Because The app briefly showed account content before finally returning to login, I ended up double-checking something that should have been obvious. That was my first impression of the feature.
£48 Skrill withdrawal
£48 Skrill withdrawal; cashout sat on pending at Sun 20:16, then the cashier triggered another KYC request. Profile page hid the document name before I closed the tab.
After KYC for £175
After KYC for £175: the withdrawal jumped back into the casino balance on old iPhone SE without a failed reason. Bonus screen sent me back to chat on ticket #45984.??
The annoying part was my £50 weekly…
The annoying part was my £50 weekly limit didn't stop the next deposit. I asked customer support and got a vague wait message.
Cashed £110 to Revolut
Cashed £110 to Revolut, still 'under review' several hours later.
I spotted it after Transaction page…
I spotted it after Transaction page because KYC upload timed out on cheap Android and no file was saved. Email update sent me back to chat with £260 involved.
My £52 withdrawal stayed pending for…
My £52 withdrawal stayed pending for all weekend for two days
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.






