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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Quran cube team were very good and helpful. They tailored what I required to my needs. This is by far the best team for Islamic digital devices. If a device does not exist and you require a specif... Zobacz więcej

Oceniono na 5 z 5

"I recently purchased the Quran Buds from Quran Cube and I am beyond impressed. Not only is the product itself brilliant, but the customer service has been exceptional. I had a few queries after my p... Zobacz więcej

Oceniono na 5 z 5

My family and I have had the pleasure of using many Quran Cube products over the years. Starting off strong with the original Quran Cube, then the Quran pillow, the Children’s toy and then the Alphab... Zobacz więcej

Oceniono na 5 z 5

Made multiple purchases, from the quran cube to the quran buds. Such great devices for children to benefit from, along with the adults too. Really has enhanced my childrens ability to learn quran,... Zobacz więcej

Informacje dotyczące firmy

  1. Firma elektroniczna

Napisane przez firmę

Electronics brand specialising in products which play the Quran. Established in 2016 in the UK with the aim of allowing Muslims around the world to listen and benefit from the words of the Almighty Allah, the Qur’an. Over 34,000 Products Sold In Over 70 Countries –Alhamdulillah - May Allah SWT Accept.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

54 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Report to financial ombudsman

We’ve never come across a more unprofessional dishonourable business than Quran Cube. We are in the process of reporting them to financial ombudsman, the lawyers within our family are currently working on this. I encourage others to follow suit, they are registered under QC Group Limited. In response to Quran Cube's poor response - you have repeatedly ignored my emails, and your mannerisms during email correspondences was extremely unprofessional, an attitude of our products cannot be faulty and the customer is at fault. I did send the first charger in error, and i stand by that, and i repeatedly assured you that was the case, but instead you were busy finding amazon links on chargers claiming thats the one i sent. I'm glad you finally responded, as youve reminded me to pursue this further.

11 marca 2025
Opinia niezależna
Logo Quran Cube

Odpowiedź od Quran Cube

Dear Sofiya,

We’re sorry to hear about your experience and appreciate the opportunity to clarify.

Our records show that you initially provided us with a photo of a high-power charger used with the Qur’an Cube. As per our warranty policy, using such chargers — which are clearly warned against in our product instructions — can cause damage to internal components, particularly the battery. This risk applies to all electronic devices, not just ours.

When we advised that this type of charger voids the warranty, you later stated it was sent in error. However, by that point, our policy had already been triggered by the initial evidence shared.

We always strive to be fair, and we treat each case seriously and respectfully. We remain open to further dialogue should any additional information come to light.

Kind regards,
The Qur'an Cube Team
www.QuranCube.com

Oceniono na 1 z 5

BEWARE OF THESE SCAMMERS. DO NOT BUY FROM THEM

They use such cheap material that you have to be careful with what plug you use to charge the cube. Never known this to be the case with any other item. Battery is very cheap and weak and burns outm when I contacted the sellers they didn't want to help. Very rude and unprofessional. SCAMMERS BEWARE OF THESE SCAMMERS they didn't offer to replace, repair or refund. They said not there problem that item has stopped working after 4 days

17 stycznia 2025
Opinia niezależna
Logo Quran Cube

Odpowiedź od Quran Cube

Dear Wajid,

We’re sorry to hear about your experience, though we could not find any record of contact from this name regarding the issue mentioned.

We’d like to clarify that our products are not made from cheap materials — in fact, they are built to high standards and thoroughly tested. Like many electronic devices, they require the correct voltage charger (as clearly stated on the product, in the manual, and on our website). Using a high-voltage or fast charger can unfortunately damage the battery, which is why doing so voids the warranty.

This is a standard policy across most electronics, and we’re always happy to assist any customer who contacts us within warranty terms.

If you believe there's been a mistake or you'd like to provide more details so we can look into this properly, please get in touch directly at Contact@QuranCube.com.

Kind regards,
The Qur'an Cube Team
www.QuranCube.com

Oceniono na 2 z 5

waste of money!

This product is advertised as can be used wirelessly, it absolutely cannot. You charge it fully and it works24hrs wirelessly if that. There is also a random adthan that comes on every night at midnight. The adthan times have to be set manually and as we know adthan times change daily and so it is not practical. This item is not cheap please don't waste your money on it. There is a lot of potential for a product like this but unfortunately this item doesn't not meet the basic criteria.

24 września 2024
Opinia niezależna
Logo Quran Cube

Odpowiedź od Quran Cube

Dear Customer,

Thank you for your feedback.

We’d like to clarify that a 24-hour wireless battery life is actually quite strong, especially for a speaker with continuous playback. Most people charge their mobile phones daily, and the same applies here — it's designed for regular use and easy recharging.

Regarding the midnight Adhan, that’s not a fault — it simply means the time settings may need adjusting. The Adhan clock is fully manual so users can align it with their local prayer times, and we’re always happy to help with setup.

Please don’t hesitate to contact us at Contact@QuranCube.com — we’d love to resolve this for you quickly.

Kind regards,
The Qur'an Cube Team
www.QuranCube.com

Oceniono na 1 z 5

I'm getting really mad at Quran cube…

I'm getting really mad at Quran cube saying that I am a liar .

Yes I Purchased 2 quran cubes and 1 was a replacement cube that I received for the first quran cube that was stuttering.

So yes I Purchased 2 but 3 actually broke in the same way with the battery being faulty.

I did not mention the one quran cube that broke because of the fast charger as I thought it was my own fault and therefore didn't have to mention it.

I MENTIONED only the ones I thought was fair to query because I did infact use the correct charger for .

Why would I query something when I knew I used the incorrect charger?

Because you didn't listen or even try to fix this query you said I lied.
I can see by the other complaints on this platform that there is alot of problems with the Quran cube and the battery.

Allah knows best but stop blaming your customers take accountability.
It really doesn't matter if I Purchased it from one of your agents it still comes from you and you are accountable for an faulty item or atleast the after service.

If you purchase the Quran cube please insist on receiving a charging block so they can be held responsible and not blame the charger which they dont provide.

31 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Quran cube - breaks easily no after service

I am responding to Quran cubes lousy response.

If you read my review it clearly states that I had two Quran cubes which one I DID NOT use a powerful plug.

But because I said I used a powerful plug for the one they would not help me with the second one that broke even though I used the correct charger.

Instead of listening to my query they told me I'm lying .I had 2 quran cubes two different chargers.Both broken

Also I sent a photo of the charger I used and then Quran cube said the charger may be the wrong voltage then what actually is stated on the charger.

Also Your agent that sells your product advised to make contact with you.

BTW take accountability for your product stop blaming your customers.

30 grudnia 2023
Opinia niezależna
Logo Quran Cube

Odpowiedź od Quran Cube

Salaam,this customer purchased from an international reseller of ours. Customer contacted us and said they have 3 cubes which are not working, in some messages they say 3 and in some 2, we are not sure what the truth is. We asked them which plug have you been using (for all cubes) they replied with a picture of a plug which shows the correct voltage for the cubes, we were confused as to how 3 cubes can stop working when using the correct plug, so we got in touch with the reseller and asked if they knew anything about this. They advuised us that this customer had actually got in touch with them and had shown them that they have been using a powerful (FAST charging) plug, which damages the battery inside the cube. The customer made absolutely no metnion of this when contacting us, therefore, we went back to them and advised them that we will not be discussing this any further with them as they purposefully lied / witheld information. Customer did not like this so is now leaving us plenty of negative reviews. Allah knows the truth Alhamdulillah.

Oceniono na 1 z 5

Don’t expect a refund or replacement even if it’s faulty!

Purchased 2 Quran pods, 1 stopped working in 3 months, the other in 10 months. Contacted seller as as the item has 1 year warranty, they refused to replace or refund saying my wall socket is the issue and not the Quran pods. Waste of time contacting them! The warranty is just for the sake of selling the product.

19 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Not worth it

Ripping off name of Quran , remote is working rang in few inches not even feet good because of nothing else similar in market , no compilation at the moment
Languages just one or two or translations not worth too pricey.
“See below the answer “
Who the hell are you what about translation just one surha in Urdu called multiple languages this is misleading about remote you means I throw away every electronic device because of your remote is not working next to my iMac or tv I need answers not baddua

5 września 2023
Opinia niezależna
Logo Quran Cube

Odpowiedź od Quran Cube

Salaamualaikum, We hope you are well, Alhamdulillah our remote works from a very long distance, if anybody wants to confirm this we can send videos to confirm. Sometimes a user may have some other elecrtronic devices in their home which can interfere with the signal of the remote. Alhamdulillah we have thousands of satisfied customers. Unfortunately there are some people out there who will insult others and say things like "ripping off the name of Quran" - These are very dangerous accusations and these people will be held accountable on the day of judgement. As Muslims we must watch the way we speak and not insult others. JazakAllah Khair

Oceniono na 5 z 5

They do great children's Islamic gifts

They do great children's Islamic gifts. I've already been gifted a yellow star musical cushion and a blue cloud musical cushion. The quality is amazing. I even sent them an email asking who the Quran reciter was for one of the button features and they replied within a day with the reciter.

10 czerwca 2021
Opinia niezależna

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