Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Awful, kick you out of surveys after completing them whole, keep your data for it and then no reward! Avoid like the plague! Only data people ive had bad experiences with.

Oceniono na 1 z 5

Boa Tarde!! Quero mais uma vez. Protestar contra o pior se não um dos piores roteadores que já vi nesse tempo pq?? Te manda pesquisas interminaveis e pessimamente remuneradas e algumas demoram eterna... Zobacz więcej

Oceniono na 1 z 5

Manchmal kommt eine Vergütung meist nicht, die Umfragelänge ist bei 90 % gelogen dauert oft 3-4 mal länger als angeben. Bin zum deren Glück nicht direkt angemeldet würde sofort kündigen. Meine komple... Zobacz więcej

Oceniono na 1 z 5

Even if you completed a survey, they will not pay. So for those people out there who are new in answering surveys, if you read it's from Qualtrics in the address bar or anywhere in the page, just clic... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi biznesowe

O Qualtrics

Informacje przekazane przez różne źródła zewnętrzne

Qualtrics gives organizations complete control over their customer experience programs. Respond to customer needs, analyze trends, and make changes in real time.

Qualtrics is easy to use, extremely flexible, and automates processes that drive action.

Dane kontaktowe

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

171 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Qualtrics is the starting point of building great things...

Qualtrics is more than a survey engine. It provides an open platform for connecting people and systems with data to tell the story of each business. The ease of use for beginners coupled with the flexibility for more complex solutions for experienced developers makes it worth considering for a variety of situations. All this plus the added benefits of responsive design and muti-platform deployment place Qualtrics at the top of my list of SaaS multimedia tools.

22 grudnia 2016
Opinia niezależna
Oceniono na 5 z 5

Above and Beyond

Qualtrics has been one of the best experiences for data collection. The ease of set-up, the fabulous support, creativity and their first-class customer support has been such an awesome experience. Because we serve the mental health/substance abuse/IDD communities, the voice of our clients is important for identification of gaps and our quest for service excellence, and Qualtrics is playing a very important role to ensure they are heard.

22 grudnia 2016
Opinia niezależna
Oceniono na 4 z 5

Good survey platform and great customer support

My team uses Qualtrics frequently for creating and distributing surveys to our network. The platform is easy to use and has most of the features in place that we need. Downloading results from the system can be a bit tricky, since we are based in Europe and the export function is more geared to the US. However, the most notable part of Qualtrics is the Customer Support team - they attend to queries immediately, providing invaluable assistance, with detailed answers including screenshots and videos to help us. They are a fabulous team, can't rate them highly enough :)

22 grudnia 2016
Opinia niezależna
Oceniono na 3 z 5

I miss the old Qualtrics...

Just don't feel we get the same attention that we did before your last investment round... Customer service is still great, but there are a lot of new inexperienced employees may not have the appreciate for us old folks that have been with Qualtrics since the yearly years.

22 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

I hear you, Mike. Thanks for letting us know. We've doubled in size in the last year and some employees are still ramping up. We'll make it right.

Oceniono na 5 z 5

Magnificent product, magnificent service

We have been using QUALTRICS for several years across our entire campus community . . . from seasoned researchers to novice students. It is focused on survey; it is focused on the collection of quality information; it is focused on the logical and artistic presentation of results. So, its product is truly stellar. Add to this high quality of product, an equally high level of customer care and service. A new perfect combination.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Bruce! You're stellar too!

Oceniono na 5 z 5

Qualtrics is an excellent company!

I am the Qualtrics brand administrator for our university. Qualtrics is an excellent company. Their customer service is extremely fast and friendly. Their online resources of videos and tutorials are very helpful. Qualtrics is an amazing tool with advanced capabilities that works well in higher education. If all companies were run like Qualtrics the world would be a better place.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Vincent! We're so glad you're finding value with Qualtrics. We're all about helping the world be a better place!

Oceniono na 5 z 5

Qualtrics - The best in the industry

Without question, Qualtrics has the best products in the field of on-line survey research. I have never been disappointed with their products, support, training or services. The insights I gain from Qualtrics-based surveys helps me to be more successful in my work.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks JoAnne! We're so grateful to have you as a customer! From insights to success... that's what we're here to help you with.

Oceniono na 5 z 5

Great product and exceptional service

I've used a lot of survey platforms, and also created some myself back in the olden days. Qualtrics has a lot of power and flexibility. What sets Qualtrics apart, however, is the service. It is exceptional. I have never had better experiences with help for a product. The people at the other end of the phone are not only very nice, but very knowledgable. They figure out my issues (and they are usually complicated ones) and not only tell me how to accomplish what I need, but often will stay on the phone while I try it out. I hope they pay the phone support people a lot, because they obviously are at the top of the field not only in product knowledge, but customer service.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks John! We're so grateful to have you as a customer. Always good to hear that you're finding value and that your experiences are exceptional :-)

Oceniono na 5 z 5

Product is full featured; customer service is excellent.

Title says it all. We are relatively new users, but in the short time we've been using Qualtrics it already surpassed what we were able to do in a year with our previous platform. And with a nice bunch of people, too.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Bart! We're so grateful to have you as a customer!

Oceniono na 5 z 5

All that matters is improving lives of the disadvantaged

I researched 'survey' platforms for over 12 months before deciding to take on board Qualtrics. I'm only a small firm - but we have a huge impact working in the Disability Sector and Health Sector. Using Qualtrics I've been able to design appraisal programs that are suitable for participants to complete. This means that people with disability (and their carers) at long last can have a say on the services they need.
The assistance from Qualtrics has been unbelievably professional and value add.
What more can you do when you know you will positively impact lives.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thank you Gordon! Great to see that Qualtrics is helping you and your organization have such a meaningful impact on the world. Thanks for sharing your experience!

Oceniono na 5 z 5

Qualtrics Converts Insights to Experiences

With the Qualtrics Insights platform, our company was able to implement an International closed-loop customer experience solution for multiple segments. With data being made available in real-time, along with seamless dashboard and case management integration, we are able to improve the customer experiences we are providing to a growing customer family, and do so with a nimble, robust, and affordable resource.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Mark! Great to see that Qualtrics is helping your organization to turn insights into actions that accelerate your growth and success. We take it to heart knowing that the quality of our customers' experiences is the single greatest predictor of whether they will return and promote us, or go elsewhere. Your comments are a good reminder that great companies understand that their differentiating value is not just in the products and services they offer, but in the EXPERIENCES they create for customers when interacting with what is being sold. We're so grateful to have you as our customer! Thank YOU!

Oceniono na 5 z 5

The best customer service!

Qualtrics has the best customer service I have experienced in a long time. They are very responsive, knowledgeable and went the extra mile by pointing out some ways I could improve my surveys.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Emma-Kate! Experiences matter. We're so grateful to have you as our customer!

Oceniono na 5 z 5

Great software, great support, great API

With Qualtrics, I feel confident that whatever task I get can be accomplished. Thanks.

21 grudnia 2016
Opinia niezależna
Logo Qualtrics

Odpowiedź od Qualtrics

Thanks Brandon! Whether it's market research, customer experience improvement, employee insights, or any number of insights, we're glad we can help.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej