I cannot thank Qualitymark Protection enough, especially Caitlin from the customer support team, for their incredible efficiency and professionalism. I am currently in the process of selling my proper... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolute joke of a company. We've had an issue ongoing for over 3 weeks now and they've not even had the courtesy to reply to any of our emails. We had also requested a few months back to have the DPI... Zobacz więcej
Reakcja na opinię
Sam Tatlock was instrumental in getting our account re-opened after it had lapsed. He has been so helpful throughout this process and also after our account was back up and running. Keeping in regula... Zobacz więcej
Reakcja na opinię
We have been with Qualitymark Protection since 2021 and have registered over 3000 insurance backed guarantees. The service they provide has been exceptional throughout. The new portal is easy to use a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Qualitymark Protection has been actively safeguarding consumer investments in home improvements for over 27 years. In this time, we’ve helped the home improvement industry raise installation standards, strengthened our vetting & accreditation procedures and provided consumers with quality financial protection.
Dane kontaktowe
Solutions House, Chorley Business & Technology Centre, Euxton Lane, PR7 6TE, Chorley, Zjednoczone Królestwo
- 0345 340 0524
- info@qualitymark.co.uk
- qualitymarkprotection.com
4,5
Doskonała
28 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quality Support from Caitlin in QMP Customer Support
I cannot thank Qualitymark Protection enough, especially Caitlin from the customer support team, for their incredible efficiency and professionalism. I am currently in the process of selling my property and urgently needed to track down and update my cavity wall insulation guarantee for the buyer's solicitors. After hitting brick walls and getting absolutely no response from the original company that arranged the insulation work, I reached out to Qualitymark Protection in a bit of a panic. Caitlin responded immediately, located my policy in their database, and clearly explained the steps needed to transfer it into my name. The entire process was seamless; within less than 24 hours of providing my details, she had updated the records and emailed over the completed paperwork. When you are dealing with the stress of a property sale, having someone handle your issue with this level of speed and genuine care is rare. Caitlin turned a highly stressful situation into a complete breeze. I highly recommend this company for their outstanding customer service!
21 lipca 2026
Opinia niezależna
Odpowiedź od Qualitymark Protection
Good morning, Aimal. Thank you for your positive review. We’re delighted to hear that Caitlin turned a highly stressful situation into a complete breeze. We’ll be sure to pass on your feedback. Kind regards, Qualitymark Protection.
Sharon is fantastic always at the end…
Sharon is fantastic always at the end of the phone with anything that we need and offering great support
7 października 2025
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Lee, thank you for taking the time to leave your review. We are pleased to hear that Sharon is always at the end of the phone and offers great support to you. We will be sure to pass on the positive feedback! Kind regards, Qualitymark Protection.
Special shout out to Chloe
Special shout out to Chloe, our account manager. Chloe always goes above and beyond for our business, clear communication and such a pleasure to deal with. Highly recommended from myself and team at REM.
13 lutego 2025
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Damon, thank you for taking the time to leave your 5* review. We're thrilled to hear that Chloe has made such a positive impact and goes above and beyond for your business. Best regards, QMP
I had a brilliant experience with…
I had a brilliant experience with quality mark from start to finish everyone especially Sam were very helpful in getting me registered and helping me understand the process. I would highly recommend QMP.
6 lutego 2025
Opinia niezależna
Odpowiedź od Qualitymark Protection
Thank you for your fantastic feedback! We're delighted to hear that you had a brilliant experience with Qualitymark Protection. The team work hard to provide excellent support, so it's great to know they were helpful in getting you registered and guiding you through the process. We truly appreciate your recommendation and look forward to supporting you in the future!
Excellent personal service!
Excellent personal service!
Want to Thank Sam Tatlock for his help and support through the whole process
25 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Thank you so much for your kind words! We're delighted to hear about your positive experience. Our team always goes above and beyond to provide excellent service, and we'll make sure to pass along your appreciation to him. If there's anything else we can assist you with, please don't hesitate to reach out.
Account manager is very friendly and…
Account manager is very friendly and extremely helpful.
29 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Justine, thank you for taking the time to write us a review. We're delighted to hear your kind words, and it's great to know that your Relationship Manager has been friendly and helpful.
Excellent Company
We have had to contact QualityMark on a number of occasions for a variety of reasons and Diana B has been fabulous!! Highly recommend.
28 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Emma, thank you very much for your kind words and recommendation. We're thrilled to hear that your Relationship Manager has been able to assist you so effectively. Providing excellent customer service is at the heart of what we do, and it's wonderful to know that your experiences with us have been positive.
Qualitymark Onboarding
I have been dealing with Sam who has been very helpful
27 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Jayant, thank you for your feedback and 5-star review. We are delighted to hear that our team has supported you.
Very professional team of Quality mark…
Very professional team of Quality mark extremely satisfied from my Relationship Manager Sharon Taylor.
27 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Liaqat, thank you for your kind words. We're thrilled that you found our team professional and that your Relationship Manager has provided excellent support. Your satisfaction is our top priority, and we look forward to continuing to support you.
Sam Tatlock was instrumental in getting…
Sam Tatlock was instrumental in getting our account re-opened after it had lapsed. He has been so helpful throughout this process and also after our account was back up and running. Keeping in regular contact, asking if there is anything else he can assist with. Helping me navigate the website and bulk uploads process.
15 sierpnia 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Marie, thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team was able to provide such valuable support and ensure a smooth process for reactivating your account. At Qualitymark Protection, we pride ourselves on delivering excellent service, and it’s wonderful to see the team going above and beyond to assist you.
Exactly what we need
The products and portal are fully suitable for all our retrofit needs. We require and receive a fast and accurate service. We also get great support and communication from Sharon our Relationship Manager.
21 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Gary, thank you for your kind words and for sharing your experience! We're delighted to hear that our products and portal are meeting all your retrofit needs and that our service is both fast and accurate. It's especially wonderful to know that your Relationship Manager, has been providing you with great support and communication.
Excellent service from the Qualitymark…
Excellent service from the Qualitymark team, prompt responses to our queries and always willing to help. Relationship Manager Sharon Taylor is always so helpful and encouraging. Thank you from Golden Globe.
19 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Thank you, Golden Globe for your wonderful feedback. We're so pleased you've received excellent service from our team. We look forward to working with you in the near future.
Great communication and customer service
Sam & the team have been very informative during the onboarding process, and always on hand to answer questions we might have. Highly recommend
19 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Daniel, we're delighted to hear that the team has made the onboarding process smooth and informative. Your recommendations means a lot to us. Thank you for taking the time to write us a review.
We have been with Qualitymark since…
We have been with Qualitymark since 2013 had no issues at all
15 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Marvin, thank you for being a loyal customer since 2013! We're so pleased to hear that you've had a seamless experience with us over the years.
Sharon is awesome & excellent service
Sharon is awesome & excellent service
These guys know the business and are very helpful
19 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Ubaid, thank you very much for your review and feedback. We're always here to support our Accredited Installers as much as possible.
Sam Tatlock has been fabulous!
Sam Tatlock has been fabulous! Helpful, friendly, and informative. Great service.
18 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Beth, thank you for taking the time to write us a review. We're delighted to hear that you are enjoying our service.
Excellent
Sam Tatlock has been brilliant with helping us set everything up, Sam has made the process quick and simple and answers every question promptly.
11 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Zara, thank you so much for your kind words! We're thrilled to hear that Sam has been brilliant in helping you set everything up. It's great to know the process was quick and simple, and that all your questions were answered promptly.
Qualitymark Protection
We have been with Qualitymark Protection since 2021 and have registered over 3000 insurance backed guarantees. The service they provide has been exceptional throughout. The new portal is easy to use and has made registering and managing our guarantees much easier. Huge shout out to Sharon, our account manager, who checks in with us regularly and is always there if we need any assistance. Daniel, the commercial director, has also offered terrific support to us too.
15 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Euro Energy Group, thank you so much for your kind words and for sharing your experience with Qualitymark Protection. We're thrilled to hear that you've found our service exceptional and that the new portal has made managing your guarantees easier. We’re proud to have supported you in registering over 3,000 insurance backed guarantees since 2021, and we look forward to continuing our relationship and providing the best service possible.
QualityMark
Qualitymark work effectively in building trust, especially as it's backed by transparent policies and responsive customer support. It's appealing to customers who value security in their installs, as it adds a layer of risk protection, encouraging more confident decisions.
14 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Raluca, thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that our efforts to build trust and our responsive customer support have made a positive impact. At Qualitymark, we’re committed to providing peace of mind and helping customers feel secure in their decisions. Your feedback inspires us to continue raising the bar. Thank you again for your support.
Fantastic and responsive customer…
Fantastic and responsive customer service, completely understands the business needs and supports this ever changing landscape impeccably.
13 listopada 2024
Opinia niezależna
Odpowiedź od Qualitymark Protection
Hi Tim, thank you very much for your kind words. We’re thrilled to hear that you found our customer service responsive and in tune with your business needs. Understanding and supporting the unique challenges of an evolving landscape is something we strive to excel at, and it’s great to know that our efforts have made a positive impact for you.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.