Qualisports USA Recenzje 

186
•
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The dolphin needs more torque when using throttle, also needs faster acceleration, takes too long to come up to speed. The headlight wire is not long enough for proper installation of front rack. So y... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Sent two emails regarding shipping and quality of battery. No response. No communication whatsoever. My item was not shipped out until I sent an email regarding tracking. Just an email that the item w... Zobacz więcej

Oceniono na 4 z 5

Customer service was always attentive and helpful. Just got my bike 2 days ago, and took the first ride today--love it! Set up was a bit frustrating--the included tool kit did not have all the correct... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

3 out of 3 Belugas delivered had minor scratches on the paint (fenders and front fork) Also derailleur hangers bent needing straightened on all 3. Suggest better packaging on those areas and perhaps... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. również w kategorii:
  3. Hurtownia rowerów

Napisane przez firmę

Quality is in our name and we build our products with quality parts inside and out. Qualisports E-Bikes are a great investment in yourself and will change the way you feel, and save you time and money. Qualisports E-Bikes are solid, reliable, great looking, stylish, fun, and affordable means of transportation that allow you to embrace the freedom, serenity, and dependability with enough power to take you on treks around the city.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
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Oceniono na 5 z 5

Extremely easy to set it up

Extremely easy to set it up. So far very happy with the bike. Hopefully it will remain the same!

13 września 2022
Opinia niezależna
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 1 z 5

RRI (Rude, Racist, Ignorant)

Rude, racist and ignorant keyboard warrior at QualiSports USA. The keyboard warrior hiding behind the screen, think she can demand her question to be answered. Instead of answering the consumers questions. Simply asked to talk to the advertising department and this is the response I get;

Hi SJ Sider, All Qualisports bikes or accessories can be purchased in Ebikes Hawaii Honolulu. Could you pls let us know why do you want to talk to the advertising depart?

Project proposal

We are not interested in seeing any proposal from you.

You asked for assistance and you can not answer any questions we have regarding your EBike. So we can NOT entertain anyone who does not have the ability for two way commucation.

Earlier the previous month I was chatting with Quali Sports asking them what charger their Nemo model were using.

She asking for the receipt. Which I don’t see relevant. But I had lost the receipt. When I told her that she never ever helped me with the answer of what kind of charger the Nemo were using.

25 sierpnia 2022
Opinia niezależna
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Odpowiedź od Qualisports USA

Dear Sider J, thanks for sharing your feedback. We are sorry to hear you had a frustrating experience. And we really appreciate you bringing this issue to our attention. We will use the feedback to make us better and ensure this doesn’t happen again.

We think there could be some misunderstanding here. For customers in Hawaii, we suggest direct contact with our partner E-Bike Hawaii. For the proposal you said later, We are sorry our another colleague thought it was an advertisement. We are so sorry for the misunderstanding caused.

Please feel free to reach out to info@qualisports.us with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.

Oceniono na 5 z 5

Excellent communication and customer…

Excellent communication and customer service.

1 lipca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Satisfaction Guaranteed

I’ve made a comparison of many brands of E bikes even purchasing one brand and returning it. I recently purchased three Quail sport Echo’s and I am very satisfied with my choices. I Recently took a vacation to San Diego and put the bikes to the test and the battery consumption was minimal after riding on them for three days off and on. The ride was very comfortable and smooth. My wife mentioned that we have made a good purchase. It was extremely easy to get three Eco bikes in the back of my SUV without folding down the seats. We are so satisfied with our purchase.

30 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Rack for Qualisports Dolphin is Excellent!

Ordered a rack for my Qualisports Dolphin bike. It came on time, undamaged and was easy to install.

30 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Alex and the gang are super attentive…

Alex and the gang are super attentive and helpful. And the eBikes are very well configured and offer a great user experience. I have found the Qualisports Volador, in particular, to be the best lightweight folding eBike yet.

29 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Love my Qualisports dolphin ebike

Love my Qualisports dolphin ebike
Qualisports customer service is A+
And so are there E bikes

21 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

My person that took care of me she got…a 15 out of 10

My person that took care of me she got right on it I was going to give you a 1 on your rating but now I’m giving you all a 10 because of Liz

13 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

The purchasing process was simple and…

The purchasing process was simple and straight forward. My questions were answered quickly.

3 czerwca 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

I love my new bike

I love my new bike! Thanks!

20 maja 2022
Opinia niezależna
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

After unpacking my new Volador I was…

After unpacking my new Volador I was impressed with the overall quality and design. I purchased this for use in my private airplane for ground transportation
and it checked all the boxes. Size / weight / quality / company support. I will be putting together a video soon of its use in general aviation.

18 maja 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

I like my Volador

I like my Volador! There were delays in production over the winter but QS compensated with free accessories. Liz Xu ,marketing manager, kept me informed of the bike's progress to delivery. It arrived in good shape except the rear fender was dented during shipping. They have offered to pay for repairs. I haven't started looking for who can un-dent it. Very happy with the bike so far. Quick basic setup and everything is working properly.

5 maja 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 3 z 5

This bicycle rides and performs…

This bicycle rides and performs wonderfully. The folding action is as it should be. However, the tires are splitting in the sidewall both front and rear both sides of each tire. As the bike is not even 6 months old I don't understand this deterioration in the tires

4 maja 2022
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Odpowiedź od Qualisports USA

Dear Tom, thanks for sharing your feedback. Our marketing manager has reached out to you and still waiting for your reply. Would you let us know where and when you bought your bike? What model is it?

Please feel free to reach out to info@qualisports.us with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.

Oceniono na 5 z 5

thanks

i broke my cousins throttle lever because i was dumb. Liz Xu solved my issue faster than i could imagine. give her a raise, some candy and a day off

2 maja 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Great support

I have enjoyed my Dolphin ebike for over 350 miles. What makes the experience great is the communications and assist in the two backordered items. The great customer support is appreciated and Qualisports earns my recommendation to family and friends. Thanks Liz!

28 kwietnia 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Very professional and responsive

Very professional and responsive. Bikes are excellent and unique
because they look like regular bikes and are not bulky.

27 kwietnia 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

I bought the wrong item

I bought the wrong item. Customer service immediately responded my call and helped me to return the item. As soon as the item received they shipped the replacement. Great customer service and product. I love my Qualisports Beluga!

27 kwietnia 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

We really enjoy our Qualisports Dolphin…

We really enjoy our Qualisports Dolphin bikes. We love traveling with them as they fold and fit easily into our truck's back seat area and can be put in and taken out quickly because of their relatively light weight.
Once unfolded, they are a fun bike to ride too. We have ridden these bikes on many trails now in many states as we travel and plan for many more miles of smiles! Cheers to 'getting out there' and having fun!

18 kwietnia 2022
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Qualisports Bikes Changed Our Lives.

The Beluga and our Dolphin has changed our LIVES!

My wife and I purchased these Electric Bikes and we have become a lot more active. Our two grandchildren who are are both three years old get so excited knowing we are going out on rides when they visit.

Both my wife and I often ride our Bikes to work now. My commute is 5 miles round trip her commute is 30 miles.

13 kwietnia 2022
Opinia niezależna
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Oceniono na 5 z 5

Definitely worth the wait.

I ordered a Volador during an Autumn sale, after saving up to buy a folding e-bike for several months. Liz contacted me a few days after I placed the order to inform me they were out of stock, & offered to switch my order to a different model. After discussing the pros & cons of Qualisports' other products, I decided to stick with the Volador even though that meant waiting about a month for the next batch to ship from the factory. Despite the numerous supply chain bottlenecks in late 2021, Liz regularly kept me up-to-date on the status of the shipment: when it left the factory, when it arrived at the warehouse, & when it finally left for delivery to me, which was ultimately earlier than I had expected. They were even able to handle a change-of-address as I moved in the time between when placing the order & when it arrived.

Once I got the bike, assembly was straightforward right out of the box with both the paper & online instructions. The Volador fits snugly in my coat closet & is just the right weight for me to carry up 2 flights of stairs between the street & my apartment. All of the parts are durable & use standard interfaces, so I've been able to tune, maintain, & repair the bike with ease.

There are only two areas I can think of for improvement. On assembly, I found the provided wrenches & hex keys a little clunky - particularly when turning the fender attachment screws closest to the magnetic catch on the right side of the rear wheel - though I was able to install everything easily with my own socket wrench. In terms of design, I think it would benefit from added suspension for a smoother ride, but even then the Volador rides more smoothly on my local cycle lanes than my previous road bike ever did. Overall, a very good product & customer service to match.

23 lutego 2022
Opinia niezależna
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Odpowiedź od Qualisports USA

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

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