Qstomize.com Recenzje 130

Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My plant boutique recently started selling branded merchandise and the 6-inch Ceramic plant pots from Qstomize are gorgeous. The custom glaze looks very high-end and I was amazed that not a single pot... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca gadżetów reklamowych
  2. Dostawca prezentów firmowych
  3. Haftowanie
  4. Usługi poligraficzne
  5. Drukarnia – sitodruk

Napisane przez firmę

Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.

Free Shipping Every Order

All-inclusive pricing

Prices include design and shipping. No hidden costs or fees.

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

130 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

They are Responsive

I added my info (street address and apt number) and somehow my apartment number was not added so the package was resent to its distributor. I was pretty upset and wrote about my disappointment on this page however, only a few hours after expressing this disappointment the head of the company called me to personally discuss the details of this issue. He was polite and was able to address my concerns and now I've retracted my disappointment and wrote about my pleasant experience which I never ever do.

7 sierpnia 2020
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

Hello Jon

We don't have any phone numbers in Spanish. Make sure you are calling the right number as we are not sure what number you are calling.

We have 24/7 live chat on our website you can use. Did you try using it? We usually answer very fast. We don't see any messages from you. We are very responsive

Also, we checked your order number and it looks like it was delivered today at the address you specified. We checked the tracking slip and we definitely included your apartment number.

Here is tracking below confirming delivery a few hours ago:

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=HJ507944184US

We kindly ask you to change your negative review as it appears we delivered your items at the correct location and we don't see any emails or live chats from you and we feel this review is undeserved.

Thank you and congratulations on your anniversary!

We hope you enjoy the 2 fanny packs you ordered!

Oceniono na 1 z 5

will never order here again

sent the wrong thing and never got my airpod case.

2 czerwca 2020
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

Hello a manager reached out to you offering to send a brand new airpod case with rush shipping

Awaiting your response

We apologize for Covid19 related shipping delays

Oceniono na 5 z 5

I finally received the case I am supper…

I finally received the case I am supper happy its really pretty , shipping was extremely long but only die to covid 19 , The wait payed off and I received a refund . Overall Thank you guys so much .

22 maja 2020
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

You are welcome Jcorra

Enjoy the case and we are sorry for any inconvenience

Oceniono na 5 z 5

Happy ...

Ordered a couple of items and after wanted to ask something. Customer service was really good, they answered quickly and helped me with my problem. My order came really fast, despite whats going on and I really love them. I ordered a sequin pillow and airpod case. Thank you.I will definitely come back again will tell all my friends to come buy from you too!

13 maja 2020
Opinia niezależna
Oceniono na 3 z 5

I still haven't received the item I…

I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it with no update on tracking. Even with COVID, that's a little long. Especially considering I purchased other things shipped from China that have already been delivered. As another reviewer said if I had known it would take this long I would've tried somewhere else.

2 maja 2020
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

Hello Sir we are sorry to hear you are disappointed.

Unfortunately we are not the postal service and there are delays nationwide that are not our fault. The postal service is even discussing going under bankruptcy because they are having so many problems.

During normal times delivery is usually under 2 weeks after ordering.

If the item is no good to you because it's arriving a little late you can send it back for a full refund and we will even pay for the shipping.

We apologize for the unfortunate experience and we wish you good health and will do whatever we can to make sure the item gets delivered to you quickly.

Oceniono na 1 z 5

The worst experience ever

The worst experience ever. Item was supposed to arrive at least by today and checked tracking again and it still has the same information that was updated on 12/13. It is useless for tracking.

I contacted customer service and they do contact you within 24hrs but that's it. I was told they were going to check on my item and I have yet to hear back. I will never purchase from them again and if I could cancel and get a refund I would. This is ridiculous and can't be explained away. Tracking means nothing.

27 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

hi Corrie

We checked your tracking and it says delivery January 2nd: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903504356195886

We kindly ask you to edit your review as the tracking definitely shows a delivery date. We checked this tracking moments after you posted your negative review and did not understand why you left us a 1 star review when the tracking is working and shows an expected delivery date.

Oceniono na 4 z 5

I really liked my airpod cases

I really liked my airpod cases but the printing was a little different than the preview on the website. I had to request a new airpod cases that will only arrive after Christmas.

26 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

You are welcome Mia!

Oceniono na 1 z 5

been 17 days on my order and no

been 17 days on my order and no
updates on my order, have had a tracking number for 5 days but it has yet to update or be en route

20 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

Hello sir

We are sorry you are disappointed with your purchase.

Please note holiday shipping times are longer than the rest of the year. We have rush shipping options for customers that require it. You ordered with up to 12 business days shipping time so we are not late with your order. We have checked your order and see your order is scheduled to be delivered to you on Wednesday.

Please contact us at support@qstomize.com assistance. We respond to all emails within 1 business day and work with each and every customer to find a solution if there is a problem.

Oceniono na 1 z 5

WORST DELIVERY

WORST DELIVERY. THEY CHOOSE THE LOWEST DHL DELIVERY TYPE AND THEN IT TAKES MORE THAN 18 DAYS TO BE DELIVERED! STILL ORDER NOT RECEIVED! ORDERED ON THE 3RD OF THE MONTH, & NOW ITS "EXPECTED" TO BE DELIVERED ON THE 30TH.

18 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

hi Khodor,

We apologize for the inconvenience. We wished you would have contacted us first before leaving this review. We can be reached at support@qstomize.com and answer all e-mails within 1 business day.

Please note during the holiday rush shipping is slower. Unfortunately some things are outside our control including customs control. We ship the fastest we can but we cannot make customs go faster than the country we ship to dictates.

We shipped to Canada and we have no control over Canada customs. We see your package is soon being cleared by Canada customs and then on the way to you.

Please use the for tracking and we hope you enjoy your order

Oceniono na 5 z 5

custom ipad pro case

Ordered custom ipad pro case. Ordering process was easy and the case came on time. The case looks great.

10 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

you are very welcome!

Oceniono na 5 z 5

Love the products

Love the products! Great customer support! The only place on the internet that you can customize everything.
5 stars!

9 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

You are welcome Thank you very much

Oceniono na 5 z 5

Custom T-shirt

Ordered a custom made Sequin T-shirt with a surprise photo to be sent to a friend in Canada as a gag gift. Quality and detail of the pic on the shirt, which was a thick Gildan t-shirt, at that, was unbelievable. They made it and shipped it in a day or two. A friend on FB said he is in the custom T-shirt biz, and he needs to step up his game. Kudos Qstomize. I'll be coming back for more shirts.

9 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

you are welcome Liran

Oceniono na 5 z 5

Easy to use website

Easy to use website. Fast shipping. Great products. Would highly recommend.

9 grudnia 2019
Opinia niezależna
Logo Qstomize.com

Odpowiedź od Qstomize.com

you are welcome our valued customer

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