I am extremely happy with the support I got during a Teams video call on 28,07. 2026 by one of the QCS employees. It was an onboarding session where I needed to understand some functions of Carebeans... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... Zobacz więcej
We have always cherished the exemplary service QCS have always provided us right from the start. We are in our 4th year with them and it's been a fantastic journey so far. Keep up the Great work... Zobacz więcej
Danielle was swift, warm and professional in her communication with me regarding an issue on the platform. The issue was resolved in no time at all and the affected staff member was able to regain usu... Zobacz więcej
Informacje dotyczące firmy
O Quality Compliance Systems Limited
Napisane przez firmę
At QCS, our mission is to support health and social care providers in delivering exceptional care.
We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.
We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.
Dane kontaktowe
6-9, The Square, Stockley Park, Hayes, Uxbridge , UB11 1FW, Uxbridge, Zjednoczone Królestwo
- 0333 405 3333
- info@qcs.co.uk
- qcs.co.uk
Save up to £1500
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
The gentleman was able to help me with my enquiry and explained everything very well.
20 sierpnia 2025
Customer Service
What can I say my whole experience so far with QCS has been absolutely amazing! The support, help and advise from Customer Service has been outstanding. Thank you
20 sierpnia 2025
Christopher was really helpful
Christopher was really helpful and friendly - solved my issue really quickly.
5 sierpnia 2025
The telephone was answered within…
The telephone was answered within reasonable time.
The staff was extremally good, kind and helpful.
My concerns was dealt with immediately and link was sent over which enable our problems to be rectified.
8 sierpnia 2025
Helpful and professional
I have spoken to Chris a few times now and he is always helpful and professional.
28 lipca 2025
Help Desk
We use the QCS' for our policies. The system itself is very useful, especially with ongoing updates to legislation. Once you get an answer from the initial help request, the team is really quick at responding. They are extremely helpful and treat all requests with respect. I have recently had the pleasure of speaking with Christopher and Becky who have both been brilliant at helping me with my query. The only thing I would love to see going forward from QCS would be a live chat to get answers on the spot for smaller, less important queries and help that their help center doesn't have the answer to.
25 lipca 2025
great information and needed.
9 lipca 2025
Support call;
Support call;
Excellent service, issue was resolved swiftly and efficiently.
11 lipca 2025
Refresher session
Becky was really helpful in explaining the process of adding carers and creating a reading list, step by step. This has made our workload much easier as we understand the system better now. Thank you so much!
9 lipca 2025
Excellent Customer Support
The help and support I received was excellent. A very helpful, knowledgeable customer success specialist was able to answer my query and point me in the right direction for more information
8 lipca 2025
Great support from QCS
Great support from QCS, patience and detailed in explaining how the system reports work.
1 lipca 2025
Great experience
I just wanted to take a moment to express my appreciation for the excellent customer service I received recently. Christopher was so informative.
It was refreshing to interact with a team member who was not only knowledgeable and informative but also genuinely friendly without being patronising. Your approach made the experience feel both professional and personable.
1 lipca 2025
Don’t be fooled
If I could give this company a negative rating, I absolutely would.
I’ve been stuck in a pointless contract with them since September, paying £215 a month for a service I have never used—because it was never suitable for my business in the first place. This wasn’t made clear to me before signing up, and once I realised it didn’t meet my needs, I tried to cancel.
I reached out multiple times, expressing that the service was unnecessary. I was told cancellation was possible, so I gave it another shot, thinking maybe the process would be straightforward. Big mistake.
When I contacted them again at the end of May/start of June, I was finally told I could end my contract early—but now they’re claiming I still have to pay for two more months because Companies House hasn’t updated the status of my business yet. For context: my business is inactive, not trading, has no employees, and the website is offline. There is no justification for continuing to charge me.
They know it’s absurd, I know it’s absurd, but they hide behind vague and manipulative ‘company policy’.
Let me be clear: this is a scam. They will smile on the phone and pretend to be helpful while quietly draining your money. Do not fall for the friendly tone or polished website. Their business model thrives on trapping people in useless contracts and profiting from confusion.
Stay far away. Learn from my mistake.
1 lipca 2025
Opinia niezależna
I asked a question and the feedback was…
I asked a question and the feedback was prompt
26 czerwca 2025
Great Customer Service
Chris was really helpful, he answered all my questions and all the extra ones I had. Thank you
24 czerwca 2025
The support that was provided was training on mock inspections, audit templates and reading lists.
The support that was provided was eloquent and easy to follow, the customer care was extremely good and all of my questions were answered in full, leaving me with a clearer knowledge and ability to use the system.
19 czerwca 2025
Quick and simple
Quick and simple, explained the issue and it was solved a couple of emails afterwards, no hassle at all
20 czerwca 2025
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.