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Quality Compliance Systems Limited Recenzje 

1752
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am extremely happy with the support I got during a Teams video call on 28,07. 2026 by one of the QCS employees. It was an onboarding session where I needed to understand some functions of Carebeans... Zobacz więcej

Oceniono na 5 z 5

Very knowledgeable support personnel. A bit of wait to answer phone but do appreciate that there is a call back service on offer. I am still learning how to use QCS but I do feel that the support is t... Zobacz więcej

Oceniono na 5 z 5

Quick response and a detailed step by step (with pictures which helps me immensely) instructions. Sorted the problem immediately and gave me more confidence on the system

Oceniono na 5 z 5

Whenever we have had a query we are able to call and speak directly to a consistent team in Customer Support, never having to wait too long to get through. They (Kai in particular) always listen wi... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja konsultingu biznesowego i IT
  2. Usługi dla biznesu

O Quality Compliance Systems Limited

Napisane przez firmę

At QCS, our mission is to support health and social care providers in delivering exceptional care.

We ensure your business remains compliant every minute of every day, allowing you to dedicate your expertise to what matters most – the wellbeing of your patients and service users.

We handle the regulatory burden so you can focus on providing an outstanding service. Discover how QCS can simplify your compliance and elevate the care you provide today.


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4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(1752)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 118

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The quality of their software is good but needs a techy kind of person

The quality of their software is good and detailed. It can be exeptionally good and useful if the user understands how and where to find information on their dashboard. My time is mostly wasted by searching for information by trial and error. For someone who is not IT survee like me, it can be a maze eventhough they provided video's giving guidance. They however, have introduced an additional software that helps to easily find info and I look forward to explore its usefulness.

17 kwietnia 2026
Oceniono na 1 z 5

I’ve been miss sold a contract for five years

I had a very disappointing experience with QCS. During the phone call, I was clearly under the impression that I was agreeing to a one-year contract. However, I later discovered that I had actually been signed up for a five-year agreement.

This was not properly explained to me during the sales conversation, and I feel that the way it was presented was misleading. While I accept that I should have read the contract more carefully before signing, the information given to me verbally did not match what I ended up agreeing to.

Overall, this experience has been frustrating and has left me feeling stuck in a long-term commitment I did not intend to make. I would not recommend QCS based on this experience, especially when there are many other companies offering similar services at more competitive prices. I would suggest exploring alternative providers before making a decision

20 kwietnia 2026
Opinia niezależna
Logo Quality Compliance Systems Limited

Odpowiedź od Quality Compliance Systems Limited

Hi there,

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience has left you feeling this way. We have completed a full and thorough review of your concerns through our formal complaints process, including reviewing the information available from the point of sale.

Based on this review, we were unable to find evidence that the contract was agreed as a one-year term, and as such, the original agreement remains in place. We appreciate this may not be the outcome you were hoping for, and we understand how frustrating this situation can feel.

At QCS, we are committed to being clear and transparent in all of our customer interactions, and we take feedback like this seriously as part of our ongoing improvements.

We would also be keen to work with you to ensure you’re able to get the full value from the system during your contract. This includes offering additional support, guidance, and training where needed to help you and your team feel confident using the platform.

If you do have any additional information you would like us to consider, or if you’d like to take us up on further support, we would be very happy to help.

Kind regards,
Kate
Customer Operations Manager

Oceniono na 3 z 5

Good

Yes it's going good

14 kwietnia 2026
Logo Quality Compliance Systems Limited

Odpowiedź od Quality Compliance Systems Limited

Hi there,

Thank you for your feedback, and we’re sorry to hear about your experience.

This isn’t the standard we aim to provide, and we’d like to look into this further to understand what’s gone wrong and put it right. We’ll be reaching out directly to offer support and work through this with you.

If you’d like to speak to us in the meantime, please contact support@qcs.co.uk

Kind regards,
Kate Lockley
Customer Operations Manager

Updated response from QCS 17.4.26
Hi there,

Thank you for taking the time to update your review – it’s great to see that things are now going well.

If you need any further support at any point, please don’t hesitate to reach out to us at support@qcs.co.uk – we’re always happy to help.

Kind regards,
Kate Lockley
Customer Operations Manager

Oceniono na 5 z 5

Clear guidance …

I needed to send staff an updated sickness P&P but was unable to find it. I was given clear instruction as to how to locate this.

10 kwietnia 2026
Oceniono na 5 z 5

I recently contacted QCS customer…

I recently contacted QCS customer service and was very impressed with the support I received. The representative I spoke with was extremely helpful, patient, and professional throughout the entire process. She took the time to carefully listen to my issue and guided me step by step through the changes I needed to make, making everything easy to understand.

What really stood out was how efficiently my issue was resolved. Instead of feeling rushed, I felt fully supported and reassured the whole time. Her patience and clear explanations made what could have been a stressful situation much simpler and smoother. I truly appreciate the excellent level of customer service I received and would highly recommend QCS based on this positive experience.

31 marca 2026
Oceniono na 5 z 5

Responsive to query

“Abi was very proactive and responsive to my query. The policies dashboard is now much easier to navigate, making it simpler to access the information I need. The initiative to personalise the policies for our organisation is also a very positive move. Thank you for the excellent support.”

4 marca 2026
Oceniono na 1 z 5

we are contacting them from last 3 days…

we are contacting them from last 3 days no one responding or call us back. leftf the voice message and also no respo

24 lutego 2026
Opinia niezależna
Logo Quality Compliance Systems Limited

Odpowiedź od Quality Compliance Systems Limited

Hi Sangeeth,

Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and would like to look into this further.

We’ve reached out to you directly to request a few details so we can investigate properly. As soon as we receive this information, we’ll review what’s happened and follow up accordingly.

Kind regards,
Kate

Oceniono na 5 z 5

QCS has professional staff

QCS has professional staff. Trainer demonstrated well what should be done. He was very confident and allowed the trainee to ask questions and learn more from practice.

18 lutego 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

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