This company's customer service is amazing! I ordered a rear arm replacement for my drone back in October of 2025. The part came in earlier than expected, but I did not open it at the time as I had a... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company! Been ordering fpv parts for years and always get my shipments super fast! Recently I had a package get stuck at a usps facility and Pyro’s awesome customer service got me sorted out and... Zobacz więcej
Reakcja na opinię
Once again PD has proven themselves as one of my faves when it comes time to make another purchase. If it's in stock on their website, I know that I won't be getting an unexpected "on backorder" no... Zobacz więcej
Reakcja na opinię
I have been enjoying my short journey stint with pyrodrone. They really do respond well. They help where help is needed. I always like when customer service attempts to above and beyond. Not your norm... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
PyroDrone is passionate about bringing you the best in FPV & drones. As the leading family-owned supplier in the industry, we pride ourselves on offering a comprehensive range of high quality products and exceptional service, along with some of the fastest shipping times! Founded by drone enthusiasts, for drone enthusiasts, we have a commitment to quality, innovation, and customer satisfaction.
Dane kontaktowe
9410 De Soto Avenue Unit K, 91311, Chatsworth, Stany Zjednoczone
- (747) 237-7332
- support@pyrodrone.com
- pyrodrone.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The best customer service response
This company's customer service is amazing! I ordered a rear arm replacement for my drone back in October of 2025. The part came in earlier than expected, but I did not open it at the time as I had a lot going on. They have a clearly stated 30-day return policy. I only just heard the Box August of 2026. I discovered that I had received the incorrect rear arm. This was due to my mistake, and not pyrodrone. I had ordered the wrong part. I emailed their customer support and had a response within 15 minutes. I'll drive for the mistake, and immediately recovered my money to include shipping costs. They did not even want the wrong Parts mailed back to them. They also stated that they would work with flywoo (the manufacturer of my drone) to help prevent anyone else from making this. Their response was immediate, and their willingness to work with me was exceptional! I will continue to do business with this company. I will be checking here first.
Ho acquistato più volte senza problemi.
Top notch
Top notch! Love these guys. The even included hand written notes sometime it's pretty cool. One of my favorite FPV vendors!
One email and my warranty was honored - replacement shipped!
One email - I sent one email asking about warranty replacement of a Lipo battery - from the one email I sent, on his own initiative, Ron confirmed I had placed an order for a Lipo, he confirmed with the manufacturer the warranty period was still in-effect, and then he processed a replacement order and had it ready for shipping --- and, after doing all of that, he informed me the replacement was on the way.
THANK YOU RON - you have moved the goal-post for outstanding customer support!
The chat customer service is a level above!!
The chat customer service goes above and beyond to try and help your request. That was the case for me today. They tried to check on and fix my issue from every angle possible, and quickly resolved it. I love their support. I wish all chat/online support learned from Pyro!
Pyro has the racing gear for me
Pyro has the racing gear for me, and the customer service and product experience to spare.
Ordered the pyrodrone HDZERO Google…
Ordered the pyrodrone HDZERO Google foam. Even though it does not come with the Velcro to stick the foam too it together out great. Put it on my wide plate and absolutely the most comfortable foam I've had on my face no light leaks at all. Absolutely glad I purchased this foam got the HDZERO Google. Would love to see the GogglesX version as I have them as well
Great customer support with pyrodrone
I have been enjoying my short journey stint with pyrodrone. They really do respond well. They help where help is needed. I always like when customer service attempts to above and beyond. Not your normal customer service. If it ever changes I can always contradict my review at a later date. But as for now. Love pyrodrone.
Pyrodrone always goes above and beyond…
Pyrodrone always goes above and beyond to make sure I'm satisfied. Would absolutely recommend to anyone in the hobby. Best selection and customer service around.
Best customer service!
I choose them because of their google reviews, they are friendly and helpful! thank you!
The above and beyond customer service I…
The above and beyond customer service I experienced with them. I asked if I had missed the cut off for shipping and the person who helped me made sure it went out today! They went above and beyond on a busy day to be sure I was taken care of.
Amazing and fast customer service and shipping!
Customer service and shipping were extremely fast. Looking forward to using them as my FPV go to shop.
Was looking for something I couldn’t…
Was looking for something I couldn’t find anywhere else and someone from the chat helped me. He or she went above and beyond.
Pyrodrone was quick to ship out a…
Pyrodrone was quick to ship out a replacement.
Their customer service is not beatable
Their customer service is not beatable. They go out of their way to answer questions and make sure you are taken care of.
Impeccable customer service
Impeccable customer service. It doesn't get any better.

Odpowiedź od PyroDrone

Odpowiedź od PyroDrone

Odpowiedź od PyroDrone
🔥🔥🔥customer service!
Pyro’s customer service is top-flippin-notch! I receive an email AND A SOLUTION to my issue within 10 minutes today! If you want to get fpv on race day, save yourself some worry and shop at Pyrodrone!

Odpowiedź od PyroDrone
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