Purdie Worldwide Removals & Storage Ltd Recenzje 

214
Wynik TrustScore: 5 na 5

4,9

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Oceniono na 5 z 5

From initial enquiry to moving day everything was flawless. Craig and Adam turned up on time and treated our belongings as if they were their own. Everything was wrapped, even things I wouldn't have... Zobacz więcej

Oceniono na 5 z 5

The office staff were most helpful, making the move as worry free as possible. The removal team arrived at stated time and immediately got the move underway. They were excellent in every way; ensur... Zobacz więcej

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Oceniono na 5 z 5

We were delighted with the excellent service that we received from Purdie Removals. Moving house can be so stressful, but everyone we met from the company made the whole process as painless as possibl... Zobacz więcej

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Oceniono na 5 z 5

Initial communication from firm was very good. Slight confusion over address but that may have been my fault. Two old guys showed up (roughly same age as myself). Had a good look at what was go... Zobacz więcej

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Informacje dotyczące firmy

  1. Przeprowadzki

Napisane przez firmę

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

214 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,9

Wszystkie recenzje

(214)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

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Oceniono na 5 z 5

Efficient, Friendly Service

Moved from Hamilton to Scottish Borders. Excellent advice from Robert to have furniture uplifted day before completion date and delivered day after completion date. Missives not concluded until 4.30 pm on completion date so it would not have worked any other way.

Both the uplift team and delivery team were excellent and showed great care with our belongings. We have now used Purdie three times and would have no hesitation in recommending them as a company that provides great service at a reasonable price.

26 stycznia 2023
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Glad to hear our experience and advice paid off for you Harry. Looking forward to moving you in the future!

Oceniono na 5 z 5

Moving made easy.

Mr Purdie came to my home to access what was to be moved and how it would be done. There was no rush going through my property and he gave good advise. On the day of the move the two lads could not have done enough to put me at ease as I am disabled. I would recommend this company without hesitation. As for the company, don't try to fix what is not broke. W S West Lothian.

11 stycznia 2023
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thank you for your kind words. We're proud to offer a professional and caring service that meets every customer's needs, and don't worry, we have no intention of changing anything!

Oceniono na 5 z 5

Great staff

Great staff, efficient, polite and understanding of my needs.

20 grudnia 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for taking the time to review us! We look forward to moving you in the future.

Oceniono na 2 z 5

Extremely unprofessional

So i am a year in and mr robert purdie has decided not to call my support worker, who has tried for months to get him, we have tried and tried my goods are still sitting here and do not work, there is reasons that things couldnt be done in the way he wanted but if mr purdie worked with me rather than making things harder it would not be going to a lawyer. I will fight this withall peoppe who see the mess on cctv and recipts issued for damage. It coyld have been diffrent but no, cat and mouse game i just hope his family never go through what i am.

28 grudnia 2021
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Carol. We have to adhere to council regulations, you are not a customer of ours, but one of the council. All matters should be taken up with them. We have tried to visit you on several occasions to look at the damages, but you wouldn't allow us access. Until we have the damaged goods assessed, we cannot help you further, and would kindly ask you to remove this incorrect review.

Oceniono na 5 z 5

Great Service

Took the hassle out of moving for us, everything went as planned on the day. Moving team were fantastic and had us moved and in our new place in no time.

Would use again in the future

8 grudnia 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks Michael, glad our well prepared plan went smoothly! Look forward to moving you in the future!

Oceniono na 5 z 5

Top class move.From the initial inquiry through to…

From the initial inquiry through to completion of the move the company were extremely efficient and professional. Our moving team were top class arriving on time and nothing was too much trouble.

17 listopada 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

We appreciate the kind words about all of our staff Jane, thanks for taking the time to write out your review.

Oceniono na 5 z 5

Robert came out to see us and explained…

Robert came out to see us and explained everything and also a few helpful tips. the suggestions he made were very helpful and made things go smoothly.

1 grudnia 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the review John! Glad our tips came in handy.

Oceniono na 5 z 5

Great Company

Great Company, very efficient, friendly and punctual

25 listopada 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the review Andrea! We aim to be efficient, friendly and punctual for every move we do!

Oceniono na 5 z 5

I was looking for a removals company to…Move Home

I was looking for a removals company to help with a home move I was going through, I got quotes from several companies in Central Scotland which were all way and above what I was expecting. I called Purdies last as I was expecting them to be the dearest as they are a big firm and well established. Couldn't be more wrong, they were the cheapest by around £1000 from the nearest other quote. Service was excellent and the guys who did the actual move were very professional, everything went smoothly and without a hitch and I wouldn't hesitate to recommend Purdies.

13 października 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the review JK. I'm pleased to hear we're still competitive in the marketplace and offering good value for your money!

Oceniono na 5 z 5

Very professional service

Very professional service, delivery of a one off bespoke item which was treated with care. Staff members carrying out the delivery were very helpful and accommodating. Only criticism would be to provide an estimated time of arrival.

25 października 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the review Tracy! We're working on a live tracking app so you can view the crews progress and get a more accurate ETA.

Oceniono na 5 z 5

Great service from the first…

Great service from the first conversation to having my home contents being put into long term storage. Communications have been first class. Highly recommended.

3 listopada 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks Stuart, we pride ourselves on our good communication skills! So it's great to have them recognised in a review!

Oceniono na 5 z 5

Perfect experience from Start to Finish

Perfect experience from start to finish. From the getting a quote which was not only well priced but also quick and easy to the big move day Purdie were amazing.
On the day the team arrived on time, then got everything loaded in record time. At the new house they had everything unloaded almost as quick. They took the time to make sure our items and boxes were safe and in the right rooms. They were friendly, polite and ever so good.
Really can't recommend them enough. 5/5 from us here.

3 października 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the excellent review Al! We pride ourselves on offering a fast and efficient removal service, and we're please to hear our teams were exactly that!

Oceniono na 2 z 5

We had removers booked for 8am

We had removers booked for 8am. We were told that they would leave the depot at 8am so should have been with us by 8.20am at the latest. At 9am we had no removers and no phone call so I phoned the office to be told firstly that they should probably be on their way, then that there had been "a few accidents" and that they were running late. When I queried how late there was no specific time given - I was told that they ie the removers would call me when they were on their way. This was particularly unhelpful as I had an appointment booked to pick up my new keys and then didn't know whether I should go to that appointment or not. I was also told that "someone should have phoned" me - that would have been fantastic but sadly no-one did phone me. That includes the removers themselves who were meant to call me to say that they were on their way but in fact did not and just turned up at the house, at about 12.30pm so over 4 hours late.
When they did arrive there were several items of furniture which they then refused to move which also caused some disruption. I can only classify the remover men themselves as surly and unhelpful.
All in all a very disappointing experience. I chose Purdies because you have an excellent reputation locally which led me to ignore the cheaper quotes I received from other removers. I also note that the quotation that I have received for storage has the estimated number of containers in such small writing that it is very hard to see, leading me to miscalculate the cost of storage. I will be moving my items to cheaper accommodation elsewhere as soon as possible. I would not be tempted to use your services again.

10 października 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Hi Barbara, thanks for taking the time to share review. I can only apologise and re-assure you that your situation was a one-off. Your move should have taken place in the morning, but due to one of our staff breaking their foot, we had to change your move to the afternoon. You should have been called and given an update, and we can only apologise for what should have been a straight forward phone call and move. We have now put processes in place to ensure this doesn't happen again and if there is anything further we can help with, please let us know.

Oceniono na 5 z 5

Excellent and professional service.

Matt Purdie has had our furniture in storage for almost 8 years. We have been abroad and have now bought a place here. So finally got everything out of storage. Was a bit worried if everything would be ok, no need to worry, it was in such good condition it was as if it had been packed up the day before. Highly recommend Matt Purdie for all your storage needs. If we need storage again, we will certainly comes to Matt Purdie again.

26 października 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks Sandra! Glad we could help out with your long term storage needs.

Oceniono na 5 z 5

Uplifting experience

I gave this review 5stars because the two men who came to uplift my furniture were polite and nothing was any bother to them. Furniture was covered with plastic sheets and handled with care.

4 października 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Great review title, and thanks for the kind words, we aim to please!

Oceniono na 5 z 5

Larbert removings

The removers turned up on time and were helpful and respectful given the stressful situation of moving house after 38 years in one house. There were no problems and the outline plan was adhered to. Delivery was just as smooth without any hitches.

23 września 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Moving is never easy, so we're pleased to have helped reduce some of the stress, and thanks for the kind words!

Oceniono na 5 z 5

Thank you for a wonderful service so…

Thank you for a wonderful service so far. Daniel and Gary were fantastic, not only with filling our storage, but great with advice, they put everything into storage, they worked like trojans, that was on a Tuesday the following Thursday week they came to move us into our temporary home, again putting our goods in without a bother. At the beginning I said so far, but that’s only because in a few months time we move into our new home and I know they will be just as great. Thank you Purdie, but most of thank you to your wonderful team.

17 października 2022
Opinia niezależna
Logo Purdie Worldwide Removals & Storage Ltd

Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks for the kind words Michelle! We look forward to moving you into your new home in a few months!

Oceniono na 5 z 5

Excellent.

Excellent. Packers and removers most helpful.

16 września 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Thanks Morag! I'll be sure to pass on your thanks to the team!

Oceniono na 5 z 5

Highly reccomend

Used Purdie on numerous occasions..There is no better removal company. Polite respectful and timely.

16 września 2022
Opinia niezależna
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Odpowiedź od Purdie Worldwide Removals & Storage Ltd

Your kind words are much appreciated. Thanks for taking the time to write a review!

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