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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier. Uploadi... Zobacz więcej

Oceniono na 1 z 5

I have been awaiting communication for an order for a Birthday present , this company is asleep at the wheel! It Does not communicate well and it has been “sent to the Printer for over a week”

Oceniono na 5 z 5

Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.

Oceniono na 5 z 5

I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am be... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep zoologiczny

Napisane przez firmę

Curated boxes of premium dog toys and treats hand-selected from small businesses across the United States.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

32 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 25% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Absolutely love it

Absolutely love it! The framed picture arrived rather quickly. The image looks exactly like my girl and hangs in the hallway where she used to lay.

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Incredibly Beautiful

I have 5 dogs and ordered prints for three of them so far. I am in the process of ordering prints for my other two dogs. The prints are so incredibly beautiful. I could not be happier.

Uploading my pictures was easy. Completing my order was simple and straightforward. I highly recommend!

Thanks for the great job.

31 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I love mine.

I ordered one to different company and it was awful. I had to threw it away. I saw this company site and I ordered again not expecting much. Today we received the beautiful portrait and we love it.

9 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful Portraits

Despite my initial apprehension, I must express my satisfaction with the photographs of my two Yorkies. The quality of the images surpassed my expectations. I wholeheartedly recommend Pupper Crust for their exceptional service.

15 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Beautiful portrait

I placed an order with Puppercrust in early March for a framed portrait and an unframed portrait. There were some complications with the order but in the end Puppercrust made everything right. I am beyond happy with the portraits I received!

1 marca 2026
Opinia niezależna
Logo pupper crust

Odpowiedź od pupper crust

Hi Grace,

Thank you for sharing your experience, and I sincerely apologize for the lack of communication and the missing item in your order. You're absolutely right — regardless of being a small business, you deserved a timely response, and we dropped the ball.

I've looked into your order and identified the issue: your framed portrait wasn't properly linked to your artwork due to a technical error on our end. I've already issued a full $100 refund for the inconvenience, and I've also reached out to you directly via email so we can get the correct framed portrait printed and shipped to you as quickly as possible — at no additional cost.

I'm also truly sorry to hear about the loss of your bichon frise. I know how much our dogs mean to us, and I want to make sure you have a beautiful framed portrait to remember her by.

Again, I take full responsibility for this experience. If there's anything else I can do, please don't hesitate to reach out.

Oceniono na 1 z 5

Terrible Customer Service

Terrible customer service. No response to email inquiries. When they finally did respond it was too late to fix the problem (so they say). No phone number to be found anywhere and I think they like it that way. Lack of accountability.

14 marca 2026
Opinia niezależna
Oceniono na 5 z 5

I received the most wonderful drawing…

I received the most wonderful drawing of my dog who recently passed. It is a top notch framed drawing of her and it gives me so much comfort and makes me smile again. I’m having all my animals done as it is so good. Fast delivery too

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Toby’s framed picture…

I just received Toby’s framed picture and I just wanted to say how pleased I am. The framed picture and the packing exceeded my expectations. The prompt processing of my order and quality of the picture and frame were outstanding. Please consider me as a very happy customer and I will proudly recommend your website to all my pet lover friends.

Thank you again,

James Kurth

5 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

They use AI to generate a portrait of…

They use AI to generate a portrait of your dog and charge $35 for the print out. You could spend the same amount of money or less on websites like Etsy to support a real person and real effort. This is a scam that can and will trick older people.

13 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

If I could give it negative stars, I would...

If I could give it negative stars, I would! Unable to get ahold of anyone. Was emailed 9 days ago that my order was on the way. No tracking info, no response to any emails. Email address in my order confirmation was bogus. Scam? I think so.

12 lutego 2026
Opinia niezależna
Logo pupper crust

Odpowiedź od pupper crust

Hi Ivy, apologies for our delay in our response. We've explained the situation in an email response and refunded your order.

Oceniono na 5 z 5

Amazing quality!

Great quality small company toys and treats! I have always prioritized shopping small company toys and treats for my puppy and Pupper Crust definitely delivers! My dog spud has loved everything we’ve gotten through them. Highly recommend!

28 września 2024
Oceniono na 5 z 5

Best box ever!!!

Pupper Crust is doing it right! Premium toys and treats... supporting small businesses. I feel great about this subscription for my dog. And the customer support is amazing. Always so helpful!

10 września 2024
Oceniono na 2 z 5

While we love the High quality treats

While we love the High quality treats, I was unimpressed that the treats could not be used with the toys sent.
Also the toys were small for my pup and she showed no interest in them. We'll be passing them on to a friend or rescue group unfortunately.

23 sierpnia 2024
Oceniono na 4 z 5

Good but not great

I like the items but was expecting a bit more for the price of almost $50. My items were just loose rolling around in the box and had no inside packaging or filler. I think their presentation would have greatly improved my experience and made it feel more luxurious. Also 2 out of 3 toys were the hard plastic treat dispensers. One is fine, but I do not need two. The other toy was pretty cute and the treats and peanut butter topping looked good so I am happy with those.

23 sierpnia 2024
Oceniono na 5 z 5

Zira absolutely loves his new toys!

Zira absolutely loves his new toys and especially the pup peanut butter!! The ice cream shaped toy that we can put the peanut butter in has kept him occupied longer than any other toy like it! Honestly I think it's gonna replace kongs in our house! He loved everything we got but those are his favorites by far!

18 sierpnia 2024

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