Product arrived quickly, easy to assemble. It unfortunately was missing a non essential part (foam cover), so got a small refund from customer service. All good. Few weeks later, the spring... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had one & loved it till broke from overuse. I ordered 2 more on 10/02/26 & have not received & cannot find any order number, money came out of my account for 2 11/2. Darren Sihvola. Update: Punchr ha... Zobacz więcej
Reakcja na opinię
I’m a 57 year old male who was looking for something in addition to a regular gym workout. This product has been exactly what I needed to maintain hand eye coordination. That’s a skill that diminis... Zobacz więcej
I purchased the stand along reflex bag and they are great. They stay solid on the floor with the adhesive gel pack. The reflex bag has taken my boxing level to new heights, I would recommend these... Zobacz więcej
3,9
Dobra
94 recenzji
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Total refund & Free Spare Part Replacement
I truly appreciated the total refund and the free spare part replacement for the spring that broke.
The base was not sticking to wood surface but was working better on marble tiles. The spring broke after less than 10 punches.
8 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you for sharing your experience with us. We’re truly sorry about the issues you encountered with the base and the spring, and we appreciate you giving us the opportunity to make it right. Your feedback has been noted and shared with our team as we continue improving the product. We’re glad we could provide a full refund and a spare part replacement, and we’re always here if there’s anything else we can assist you with.
Customer service second to none!
8 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you so much! We truly appreciate your kind words — it means a lot to our team. We’re always here to help and are grateful for your support!
Leider muss man ja ein Stern angeben…
Leider muss man ja ein Stern angeben eigentlich 0 Sterne ,,,
Ich habe bestellt ein Bandage schon bezahlt nach eine Woche warten bekomme ich eine email das dass Lager abgebrannt sei haha nach mehreren Fragen wann mein Paket kommt ignoriert man mich auch auf darauf das man mir bitte mein Geld zurück schicken soll also aufpassen ich habe bisher weder Ware noch Geld also bis jetzt richtig schlechte Arbeiter und Betrüger da weder Geld noch Ware passt gut bei der Seite auf und kauft euer Zeug lieber wo anderst vertraut !!!
8 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Guten Tag,Angelo,
es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben, und wir möchten uns aufrichtig für den entstandenen Ärger entschuldigen.
Nach sorgfältiger Prüfung können wir derzeit keine E-Mail-Anfrage von Ihnen in unserem System finden, weshalb wir Ihr Anliegen bislang leider nicht zuordnen konnten.
Damit wir Ihnen schnell und gezielt weiterhelfen können, möchten wir Sie bitten, uns kurz folgende Informationen zuzusenden:
• Bestellnummer
• Name, unter dem die Bestellung aufgegeben wurde
• E-Mail-Adresse, die bei der Bestellung verwendet wurde
Sobald wir diese Details erhalten haben, prüfen wir den Status Ihrer Bestellung umgehend und melden uns mit einer klaren Lösung bei Ihnen.
Bitte seien Sie versichert:
• Alle Anfragen werden bei uns innerhalb von 12–24 Stunden nach Eingang bearbeitet
• Kundinnen und Kunden werden immer proaktiv per E-Mail informiert, falls es zu Verzögerungen oder Problemen mit einer Bestellung kommt
• Sollte eine Lieferung nicht möglich sein, wird selbstverständlich eine Rückerstattung veranlasst
Es liegt uns sehr am Herzen, dieses Missverständnis aufzuklären und die Situation für Sie fair und transparent zu lösen. Vielen Dank, dass Sie uns die Gelegenheit geben, das richtigzustellen.
Wir freuen uns auf Ihre Rückmeldung.
Pretty good quality
Pretty good quality, I'm truly impressed by the materials chosen for the bag. It have a great rebound, nice to try to avoid it.
7 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you for your feedback! We’re really glad to hear you’re impressed with the quality, materials, and rebound of the bag. It’s great to know you’re enjoying the experience, and we truly appreciate you taking the time to share this with us. If you ever need anything, we’re always here to help.
Excellent communication and Service
Excellent communication and Service! Nice product!
6 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you so much for your kind words! We’re delighted to hear you’re happy with both the product and our communication. Your support means a lot to us, and we’re always here if you need anything.
Caring of customer service reps.
Caring of customer service reps.
Suction of item would not work so refund no trouble at all as they continue to develop their product.
5 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you for your feedback! We’re really glad to hear our customer service team took good care of you. We appreciate your understanding as we continue developing and improving the product, and we’re always here if you need any help in the future.
Review
As in the email I received I think a bigger water base would be a lot better over suction cup, I also think maybe the pole should be thicker and tighter with a bigger bag on top possibly, thanks
5 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you for taking the time to share your suggestions with us. We really appreciate your thoughtful feedback — ideas like a larger water base, a thicker pole, and a bigger bag are incredibly valuable and have been shared with our product team. We’re continuously working on improving the design, and input like yours helps guide those improvements. Thanks again for helping us make the product better.
Got the item and the bag it’s self and…
Got the item and the bag it’s self and all the accessories are great the suction cup is just not suited to any surfaces that I had available so I was given a full refund, till they had come up with a different idea that might suit me!
4 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you for sharing your experience! We’re really glad to hear you were happy with the bag and accessories, and we appreciate your understanding regarding the suction cup. Your feedback has been noted as we continue working on improved designs, and we’re happy we could offer a full refund in the meantime. We hope to have something that suits you perfectly in the future.
The company is honest and trustworthy
The company is honest and trustworthy. They helped me with issues I had. They refunded and recommended for future use. Wouldn’t stop me buying again from them.
4 stycznia 2026
Opinia niezależna
Odpowiedź od Punchr
Thank you so much for your kind and thoughtful review. We’re really glad we could help resolve the issue and earn your trust. Your support means a lot to us, and we truly appreciate your openness to shopping with us again in the future. We’ll be here whenever you need us.
Does nothing that it suggests
I bought a punchr for my 11 year old son. We dont have an abundance of space so this seemed like the perfect product. Able to move it around. Set up and set down with ease. Or so it seemed. Well, that isn't the case. It sticks poorly and you have to use the adhesive discs (which work well) however that means you cant just set it up and set it down. It definitely feels like false advertising to me!!! I wouldnt waste your money.
After communicating with the company, they openly accepted feedback positively. I feel like they may genuinely try to fix the issued. They offered me a full refund, and although their generosity impacted me positively. I am more impressed with the attitude regarding amending advertising and openness.
I would definitely be open to look out for future improvements.
30 grudnia 2025
Opinia niezależna
Odpowiedź od Punchr
Thank you for taking the time to share such detailed and honest feedback. We’re truly sorry that the product didn’t meet your expectations, especially given the space and ease-of-use you were hoping for. We completely understand your concerns around setup and the reliance on adhesive discs.
We genuinely appreciate your openness and are grateful that you gave us the opportunity to address this properly. Your feedback has been taken seriously and shared with our team as we continue improving the product and refining how it’s presented. We’re glad our support and refund helped, and we truly value your willingness to consider future improvements. Thank you again for your understanding and constructive insight.
Servizio clienti IMPECCABILE!
Ho acquistato il loro prodotto ad ottobre, purtroppo la pompa di gonfiaggio aveva dei difetti e ho dovuto aprire una contestazione con paypal. Il loro servizio clienti (in particolare Yumi che mi ha seguito per più di un mese e mezzo con disponibilità e professionalità) però è stato IMPECCABILE. Ho ricevuto il rimborso direttamente dal loro founder visto che con paypal ci stava mettendo troppo. Anche questo è marketing fatto bene, attenzione e cura per il cliente in ogni momento
27 grudnia 2025
Opinia niezależna
Odpowiedź od Punchr
Grazie di cuore per questa splendida recensione! Siamo davvero dispiaciuti per il problema iniziale con la pompa di gonfiaggio, ma siamo felici di sapere che il nostro servizio clienti — e in particolare Yumi — sia riuscito ad assisterti con disponibilità e professionalità fino alla risoluzione.
La cura e l’attenzione verso i nostri clienti sono una priorità assoluta per noi, e il tuo riconoscimento significa davvero tanto. Grazie ancora per la fiducia e per aver condiviso la tua esperienza 🙏
Odpowiedź od Punchr
Thank you so much for your feedback! We’re really glad to hear you found our team helpful and responsive. If you ever need anything, we’re always here to help.
I can't fix it in my floor but
I can't fix it in my horse, so i explain to the support. They refund me as well.
28 grudnia 2025
Opinia niezależna
Odpowiedź od Punchr
Thank you for your feedback. We’re sorry to hear the product couldn’t be fixed on your surface, but we’re glad our support team was able to assist you and issue a refund promptly. We truly appreciate your understanding and are always here if you need anything in the future.
The company were very good at customer…
The company were very good at customer follow up and when the product didn’t perform as they would have expected…they immediately offered me a refund without any hassle.
They also informed me that they were working on a revised product and I’d be happy to give that a go when it becomes available.
23 grudnia 2025
Opinia niezależna
The device will not remain attached to floor
The device will not remain attached to the floor while in use. Even gentle use.
12 grudnia 2025
Opinia niezależna
Odpowiedź od Punchr
Hi Sterling, thank you for sharing your feedback — we’re really sorry to hear about your experience. For best results, please make sure the surface is completely clean, dry, and smooth before attaching the device. Applying firm, even pressure for several seconds and allowing it to set before use can also help improve adhesion.
We’d be happy to look into this for you and help make things right. If you could share your order details here or contact us directly by email, our team will gladly assist you further.
Truly Impressed by Punchr’s Customer Care, outstanding Customer Service and Integrity.
I had a very positive experience with Punchr’s customer service. Although the product didn’t fully fit our living situation, their team handled everything with incredible professionalism, kindness, and understanding.
They responded promptly, clearly explained everything, and even offered a full refund without requiring the product to be returned. That level of integrity and care truly stood out to me.
I genuinely respect companies that prioritize their customers the way Punchr does. Thank you to the team for such excellent service — it definitely left a great impression.
17 grudnia 2025
Opinia niezależna
Great service
Great service! Logistics made shipping mistake and send only one of ordered 3 boxes. After one email to Pnchr they (Yumi) immediately resolved the issue and 2 were delivered in 2-3 days.
12 grudnia 2025
Opinia niezależna
Absolutely amazing customer support/…
Absolutely amazing customer support/ care team .
I had a slight problem with my speed ball the team went up and beyond to get it sorted highly recommend would definitely use again
1 grudnia 2025
Opinia niezależna
Nice product
Nice product, good price. I take one star from sucking pad, as the surface needs to be super smooth, otherwise will not stay stable.
21 października 2025
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