Like many others I also had a great experience Dan who helped me redeem a gift when the link wasn't working - I ended up using Google Chrome instead of my usual browser. He even followed up to make su... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Good customer service, but awful way of claiming gift cards. I do not want to use Google Chrome, nor disable all tracking tools from my laptop/phone, but it seems to be the only way to be able to c... Zobacz więcej
Reakcja na opinię
I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my qu... Zobacz więcej
I won a prize on O2 Priority but initially the emailed link wouldn’t work (2nd time this has happened, so quite frustrating). I contacted Prsnt and with a few hours I got an email back from Dan w... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk
Dane kontaktowe
103a Keymer Road, Keymer, BN6 8QL, Hassocks, Zjednoczone Królestwo
- info@prsnt.co.uk
- prsnt.co.uk
4,0
Dobra
258 recenzji
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Had an issue with a code to redeem
Had an issue with a code to redeem. Contacted support and the issue was resolved same day.
20 kwietnia 2026
Opinia niezależna
Dan provides great customer service!
Dan was great at Prsnt, I had an issue with my reward and this was solved very quickly. Great customer service and very efficient, highly recommend using this app in future
20 kwietnia 2026
Opinia niezależna
Good customer service, but awful way of claiming gift cards
Good customer service, but awful way of claiming gift cards.
I do not want to use Google Chrome, nor disable all tracking tools from my laptop/phone, but it seems to be the only way to be able to claim gift cards. Surely they can email you a QR code directly instead of that messy process.
However, the customer service is really helpful and nice.
But one of my gift cards expired because of this, and I will not use my second gift card either...
18 kwietnia 2026
Opinia niezależna
Odpowiedź od Prsnt
Hi Tim,
Thank you for reaching out and for taking the time to share your feedback, we truly appreciate it.
While occasional technical issues can occur, the majority of our users are able to redeem their gifts without any problems. That said, we’re sorry to hear that your experience didn’t meet the standard we aim to provide.
We’d really like the opportunity to look into this further and make things right. Please feel free to get in touch with us directly so we can investigate your case and provide the appropriate support.
Kind regards,
The Prsnt Team.
Dan in the support team was great and…
Dan in the support team was great and resolved my issue very quickly with politeness and empathy.
16 kwietnia 2026
Opinia niezależna
Great customer service
Had an issue with my O2 prize, Dan from prsnt sorted it for me, kept me informed each step. Great communication, attentive and great app
16 kwietnia 2026
Opinia niezależna
Excellent customer service
Like many others I also had a great experience Dan who helped me redeem a gift when the link wasn't working - I ended up using Google Chrome instead of my usual browser. He even followed up to make sure it was resolved afterwards which was a nice touch that I've not seen before. However like many others I had issues with the link not working the first time so maybe that's something to be worked on.
14 kwietnia 2026
Opinia niezależna
Very helpful via email
Very helpful via email and dealt with everything promptly
15 kwietnia 2026
Opinia niezależna
Dan the man Hamilton was extremely…
Dan the man Hamilton was extremely helpful and was quick to respond to my quandary.. many thanks and have a great year!
14 kwietnia 2026
Opinia niezależna
Had an issue with redeeming a gift card…
Had an issue with redeeming a gift card but was swiftly dealt with. Good customer service!
15 kwietnia 2026
Opinia niezależna
What a wonderful service
What a wonderful service. Nice to have a helpful a customer team who have followed up on my query above and beyond. Great outcome. Really happy to give a 5* review.
14 kwietnia 2026
Opinia niezależna
O2 Priority Prize
I won a prize on O2 Priority but initially the emailed link wouldn’t work (2nd time this has happened, so quite frustrating).
I contacted Prsnt and with a few hours I got an email back from Dan who gave me instructions on how to do it through Google Chrome. Worked fine then.
Great customer service from Dan, thank you.
13 kwietnia 2026
Opinia niezależna
Super speedy resolution
Like others, had an issue with an O2 priority code. Contacted the the support email expecting to wait a couple of days but Dan got back to me super quickly (< 1 hour) to identify the issue and resolve it. Excellent.
14 kwietnia 2026
Opinia niezależna
A rep named Dan assisted me with a…
A rep named Dan assisted me with a query I had. He was great, really helpful and sorted out my issue very quickly. Thanks a bunch for everything!
14 kwietnia 2026
Opinia niezależna
Won an 02 prize and it wasn't working
Won an 02 prize and it wasn't working. A few messages.trying things with Dan, and he got it sorted. Less then 6 hours total!
13 kwietnia 2026
Opinia niezależna
Great customer service
Great customer service issue was resolved in downloading the voucher in about 20 mins from enquiry
13 kwietnia 2026
Opinia niezależna
I would like to give my Compliments &…
I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my query promptly, which I really appreciated. Prsnt is a brilliant app, with a huge variety of gifts. The Excellent Service I received from Dan, going above & beyond, was Outstanding! Thank you & Best wishes, Maria :)
10 kwietnia 2026
Opinia niezależna
I won an M&S treat with O2 Blue Mondays…
I won an M&S treat with O2 Blue Mondays but found it impossible to redeem via the link. I emailed Prsnt for advice and got a response very quickly. Dan was extremely helpful and resolved the issue in a very friendly and efficient manner. Great customer service!
9 kwietnia 2026
Opinia niezależna
Prompt Resolve of Gift Card Issue
I had an issue with a gift card and they were very prompt and replying and resoliving the issue.
7 kwietnia 2026
Opinia niezależna
Great service
Had a small problem with a code and was sorted put within 10mins and on a Bank Holiday as well.! Brilliant service, thank you
6 kwietnia 2026
Opinia niezależna
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