Protein Factory Recenzje 

544
•
Wynik TrustScore: 2.5 na 5

2,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The company processed my money and never delivered the products. Not one response in three months. Had to dispute charges with bank and credit card company, that took two months. Magically, on the sa... Zobacz więcej

Oceniono na 1 z 5

Orders take forever to process even though they take your money right away. Even if product isn't available they will still process the order and not inform you that the item isn't available just to t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Website says "Reputable brands like Protein Factory provide a COA for every product", yet I asked 2 times via text message to provide the COA for the CFM protein and 1 time via email again for the C... Zobacz więcej

Oceniono na 5 z 5

I enjoy the informative articles, science/research based approach and candid mantra of those behind proteinfactory.com. I spent couple days delving into each product I purchased. A lot of effort is pu... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami

Napisane przez firmę

Supplement Warehouse! Truthful & Honest Info about supplements such as whey protein & pre workouts.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

544 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(544)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Tectanic Red

I recently purchased Tectanic Red per Alex's recommendation. I decided to test it out on leg day, and the results were phenomenal. I hit a PR squatting and felt much more strength and endurance than usual. Generally after I do heavy sets in squats my legs will be gassed when performing iso exercises such has ham curls, but not this time. I was able to lift more weight and hit more reps than expected. One day later and I am feeling zero soreness. I'm more than happy with my purchase, great stuff!

10 marca 2024
Opinia niezależna
Oceniono na 1 z 5

STOLE MY MONEY

Service has been getting worse and worse and this time THEY COMPLETELY STOLE MY MONEY.
4 attempts by email and text to check the status of my order and NO RESPONSE AT ALL.

This company is totally tanking into the toilet bowl. They were good when the owner Alex had a passion for business 20 years ago. Now evidently he couldn't care less about the his customers, and even stealing money now. STAY AWAY FROM THIS COMPANY. There are many great companies very eager to please

6 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

No bull listen to the reviews

No bull listen to the reviews. The shipping is bull I never received a tracking number 14 days later no package no tracking number. No response at the end. I called UPS they informed me it was delivered on the 17th. again emailed and text protein factory finally this Wednesday January 2024 finally responded and send me a picture of the tracking information. Nope no package I guess it’s my fault for ordering from them should have checked the reviews.I’m out 100 bucks and I’ll protein factory said is oh well. Never buying from this company again.

3 stycznia 2024
Opinia niezależna
Logo Protein Factory

Odpowiedź od Protein Factory

We did ship your package as you admitted and claimed you never received it which DOES happen. The tracking showed your package was delivered. BUT then you texted us using FOUL language and swearing at us, which we do not tolerate and will cease all communications with you if you behave this way. We have your text messages to prove it. If you would like to apologize and handle this situation maturely we can proceed and reship your protein powder. We have been in business for 25 years and that is our policy. All customers will treat me and my employees with respect.

Oceniono na 5 z 5

Hands down the BEST!!!

Hands down the BEST source for high quality and unique protein products! I LOVE the Sreum 1 and leucine peptides!
And checkout was SOOO easy with Amazon checkout!

2 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Order not received

I ordered egg white protein on 10/16/23, the money was taken out of my account 10/17/23. Shipping was 4 to 14 days for $0.99. I waited 14 business days when I did not receive the item, I texted 11/6/23 with no response. I then sent a messenger message 11/7/23 with no response. Today, 11/8/23, I emailed Alex stating, if the item was not shipped yet, I would like to cancel the order or if it has shipped, when can I expect to receive it. He replied stating he will cancel the order. I wish there was a customer service to talk to, but there is only text, messenger or email to contact Alex.
Also, I don't know what the hold up was for such a delay. If it is due to low supply, maybe note on your website that there is a high demand and that it could take longer that 2 weeks or whatever the time frame might be. Just a suggestion. ✌️
Now to wait and see when the money goes back into my account.
11/13 - still waiting on my refund.

6 listopada 2023
Opinia niezależna
Logo Protein Factory

Odpowiedź od Protein Factory

sorry we ran out of egg white protein. our fault.

Oceniono na 5 z 5

Good bulk protein

Awesome bang for your buck. Same prices as Myprotein but there's no soy or artificial crap in it. Just pure protein for a low price. I've been a customer for about a year and a half now and that'll definitely continue.

6 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

I ordered my product 18 days ago

I ordered my product 18 days ago! It still hasn’t shipped! They have taken far too long with this order, and better yet, customer service barely even responds. I need my money back. Don’t even ship my item. I would think twice about buying from this website as he will take your money and drag his ass!!!

13 października 2023
Opinia niezależna
Logo Protein Factory

Odpowiedź od Protein Factory

We did ship it. Sorry, we do not control the FEDEX trucks, the driver, the weather. Here is your tracking. 785571908662

Oceniono na 1 z 5

I ordered a bottle of unleashed on Oct…

I ordered a bottle of unleashed on Oct 16 with an extra 20 dollars for their 4 day shipping. It has just been shipped today on Oct 25. I am not sure why it shipped so late, but if you’re thinking about spending the extra money on shipping, most likely, you will get regular shipping services.

25 października 2023
Opinia niezależna
Oceniono na 5 z 5

Alex has the best product range and…

Alex has the best product range and most quality ingredients I’ve ever seen in the sports nutrition industry by a street! His wealth of knowledge and no Bulls*** approach to protein and nutritional products will give you just what you need to get them gainz!

18 października 2023
Opinia niezależna
Oceniono na 5 z 5

Alex was super helpful

Alex was super helpful. I made a dumb mistake ordering, and he rapidly fixed my issue even before receiving my return. Really makes me trust this company.

10 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Native Whey Protein Isolate

Native Whey Protein Isolate- After A LOT of research on whey protein, I bought this one. Dissolves really well, tastes good. Even the plain one tastes good - like a creamy milk. No stomach issues. Overall a great product and worth the price. The cheap shipping option even made the price somewhat competitive to some of the cheaper proteins that charge more for shipping (considering the weight).

1 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Poor Customer Service. Slow Shipping.

On April 11th, I purchased the Caldrol 500. My package was given a tracking number, but USPS never received it. Customer service is only available via text or email; the owner seldom responds to customer concerns. Shipping is extremely slow, as well. My usual approach to reviewing isn't to leave bad reviews, but the shipping and customer service is so bad that I'm compelled to do so. As of this review, I'm still awaiting my package, and the owner won't even respond with a tracking number. I sent a complaint through Paypal to get a refund because I am tired of dealing with this company.

11 kwietnia 2023
Opinia niezależna
Oceniono na 3 z 5

I used $20 fastest shipping (1-4 days)…

I used $20 fastest shipping (1-4 days) for the ZF goat colostrum and it's going to take 11 days. I emailed them about a refund for the fast shipping and haven't gotten a response.

I have Crohn's, which this product helps at least ease my mind about (and plan on ordering as much as possible since I've felt improvements here and there), so going so long without it isn't a great feeling.

I ordered with 1-7 day shipping last time, and got it pretty late, too, possibly a day or so earlier even than with the 1-4 day shipping.

Each time during these two orders, I feel like I had to email them each time before they shipped it out—though this could've been coincidence (and thus maybe they haven't acknowledged me writing to them).

I thought about giving 2/5 stars for service, if it wasn't for feeling good about the product, etc.

14 marca 2023
Oceniono na 1 z 5

I paid for the item, never received it, no reaction at all.

I have ordered my LJ 100 Tongkat Ali on the 10th of February. Now is 23rd of April and I still haven't received it. I have contacted customer service on April 2nd and never received an answer. The tracking number shows that the package went all the way to my country and then returned back to their shop. I would certainly appreciate if someone finally responds to my emails and start communicating with me as I haven't received the product that I purchased, nor the money that I paid for it.

Order number: 219991

23 kwietnia 2023
Opinia niezależna
Logo Protein Factory

Odpowiedź od Protein Factory

Hello, sorry about your shipment but we cannot control the customs process in your country of the Czech Republic. The tracking clearly shows we shipped your order, but unfortunately it was returned to us. We cannot refund you until, we receive it back. And as the tracking clearly shows we have not received it yet. But the good news is that we should have it this week.

Oceniono na 5 z 5

Great Quality Products

I’ve always had a good experience with this company. I really enjoy the products and feel that they are superior and pure. Only thing that I don’t like is the shipping seems like it takes a long time to get from New Jersey to New York.

20 marca 2023

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej