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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT WASTE YOUR MONEY HERE! I ordered a set of toolboxes and they shipped the package in a thin cardboard box, barely secured with some tape. The bottom box, the one with wheels, arrived c... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I ordered a Cinnamoroll chair for my grandchild who lives in the UK, and the order was shipped to the billing address in the US. I had trouble getting through to customer service to correct the shippi... Zobacz więcej

Oceniono na 3 z 5

Had to call them 3 times just to get an email acknowledging the order. Email eventually came several days after charging my credit card. Then got an email "your order was despatched today". Bu... Zobacz więcej

Oceniono na 5 z 5

I ordered a Barkbay dog harness, which was god quality and a fantastic price. Unfortunately, the size was medium rather than the large described in the headline, and it did not fit my dog. However, Pr... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Elektronika i technologia

Napisane przez firmę

Discover a world of convenience and unbeatable prices at ProtechShop, your go-to e-commerce haven. Dive into our extensive collection featuring a diverse range of products, from essential household items to cutting-edge electronics and must-have gadgets. Elevate your tech game with our array of phone accessories, explore the latest trends in fashion, and indulge in quality toys for all ages. At ProtechShop, we curate an ever-expanding inventory to meet your every need. Enjoy the ease of one-stop shopping with bargains that make every purchase a delight. Elevate your lifestyle with ProtechShop - Where Quality Meets Affordability!


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

114 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 60% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DO NOT WASTE YOUR MONEY HERE!

DO NOT WASTE YOUR MONEY HERE!

I ordered a set of toolboxes and they shipped the package in a thin cardboard box, barely secured with some tape.

The bottom box, the one with wheels, arrived cracked, and they refuse to replace the product or refund the money, even though I provided all the necessary evidence.

At first, they told me to send the package back. I packed it exactly the way it had arrived, and then they refused the return, claiming that it was not covered by the warranty! That’s why I sent it back — because it arrived damaged. They sent it back packed with 3 layers of carboard and cling film, with fragile markers all over. Absolutely unbelievable.

When you call them, a lady answers who has nothing to do with the company, which, by the way, is based in Slovakia.

21 lutego 2026
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you for your feedback. We take all reviews seriously, however we have been unable to locate any order, warranty claim, or customer record matching the details in this review.

We have contacted Trustpilot for additional information so we can investigate this properly, but they were also unable to identify any genuine order linked to this review. Because of this, we believe this may not be an authentic customer experience.

At Protechshop, we always honour valid warranty claims and support our customers promptly. If you are the reviewer, we kindly ask you to contact us directly at support@protechshop.co.uk
with your order number or proof of purchase so we can look into this matter immediately.

Thank you,
Protechshop Customer Support Team

Oceniono na 5 z 5

North Cheam Protechshop

One laptop, two mobile phone screens to replace, one mobile phone for fixing... so far.
Perfect service, quick and reliable, best prices. Staff kind and professional always remember the coming back customers....100% satisfaction and recommended.

4 grudnia 2025
Opinia niezależna
Oceniono na 4 z 5

I ordered a Cinnamoroll chair for my…

I ordered a Cinnamoroll chair for my grandchild who lives in the UK, and the order was shipped to the billing address in the US. I had trouble getting through to customer service to correct the shipping address for several days, and they eventually dispatched a replacement order to the UK just in time for Christmas delivery. They even allowed me to keep the item that was sent to the US.

10 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad and unsafe product

Bad and unsafe product
I bought a diesel indirect heater. At first usage the fuel pipe (made of plastic) melted because it is too close to the exhaust. Plenty of diesel run out.
This product is for sure not CE compliant.

19 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very poor product quality

Very poor product quality!
I bought a drill for concrete and after the first hole the drill was broken. Claimed for a warranty, send it back, and after 3 weeks they denied me the warranty saying that it was my mistake and misuse, sending the broken drill back to me...
Don't buy at this shop, it's a waste of time and money.

21 listopada 2025
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you for your feedback. We take all reviews seriously, however we have been unable to locate any order, warranty claim, or customer record matching the details in this review.

We have contacted Trustpilot for additional information so we can investigate this properly, but they were also unable to identify any genuine order linked to this review. Because of this, we believe this may not be an authentic customer experience.

At Protechshop, we always honour valid warranty claims and support our customers promptly. If you are the reviewer, we kindly ask you to contact us directly at support@protechshop.co.uk
with your order number or proof of purchase so we can look into this matter immediately.

Thank you,
Protechshop Customer Support Team

Oceniono na 1 z 5

cancelled refund payment

Very poor shop, the item was found to be out of stock, the order was cancelled, and then the shop cancelled my refund with PayPal and has failed to respond to any messages. In view of this, I would not recommend purchasing from them or using a credit card, as this allows for chargebacks in the event of non-payment refunds.

21 września 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing

Purchased multiple times from here and every time have no complaints. Amazing prices, quality and service.

10 września 2025
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear you’ve had great experiences with us each time. Your support and trust mean a lot, and we look forward to serving you again soon. 🙏

Oceniono na 1 z 5

I bought an electric motor

I bought an electric motor. It worked for 15minutes. I have made a complain and received different electric motor which has also worked only for few minutes!
I have written a complain again but no answer any more! I have tryed to reach them many times but without success!!!

10 maja 2025
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you for your feedback. We have carefully searched our system using your name, country, and all other possible details, but unfortunately, we could not locate any order matching your review.

To help us resolve this matter, we kindly ask you to provide your order number or any proof of purchase so that we can assist you further.

If we do not receive any additional information, we will have to assume this is not a genuine review and will raise the matter with Trustpilot.

We are always committed to providing quality products and reliable service, and we would be glad to resolve this issue if it is indeed related to an order with us.

Kind regards,
Protechshop Customer Care Team

Oceniono na 4 z 5

Nice contact and customer service

I was at first sceptical because due to Christmas time my parcel took around a month to reach me. I had very very little info. Fortunately one can easily reach them on whattsap. I finally had news and recieved the parcel. There was a mismatch on my command that they have then been able to solve very quick. After all, the customer service is quite good and I am happy with my product :)

7 lutego 2025
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you for your honest feedback! We sincerely apologize for the delay due to the busy Christmas period, and we appreciate your patience. We're glad our WhatsApp support was helpful and that we could resolve the issue quickly for you.

Your satisfaction means a lot to us, and we're delighted that you're happy with your product. If you ever need any further assistance, we're always here to help!

Oceniono na 1 z 5

Can't get refund.

It was my unlucky day when I decided to buy something from this shop. Avoid! Sounds like a scam to me. I can't get refund for canceled order for nearly a month now.

12 stycznia 2025
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

We’re sorry to hear about your experience and truly regret any inconvenience caused. We always strive to provide a smooth and transparent shopping experience for our customers.

Regarding your refund, please note that canceled orders are processed within our standard refund timeframe. If there has been any unexpected delay, we would be happy to look into this matter and resolve it as soon as possible. Kindly provide your order number and refund details by contacting us at "sales@protechshop.co.uk" or via WhatsApp at 07543 637893 (message only), and we will investigate this immediately.

We appreciate your patience and look forward to resolving this for you.

Oceniono na 5 z 5

I ordered decorations for an upcoming…

I ordered decorations for an upcoming party, and the selection was extensive. The items were as described, vibrant, and made the event special. I will definitely shop here again for future events.

7 października 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that our decorations added a special touch to your party and met your expectations. It’s always our goal to provide a wide selection of quality items to make your events truly memorable.

We look forward to serving you again for your future celebrations! 🎉✨

Oceniono na 5 z 5

This store has become my go-to for tech…

This store has become my go-to for tech accessories. Prices are fair and the quality is consistently good. Never had any issues with delivery or product functionality.

5 października 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your wonderful feedback! We’re delighted to hear that we’ve become your go-to store for tech accessories. Ensuring fair prices, high-quality products, and reliable delivery is our top priority, and it’s great to know we’ve met your expectations.

If you ever need assistance or have any questions, we’re always here to help. We look forward to serving you again soon!

Oceniono na 5 z 5

It’s refreshing to see a store that…

It’s refreshing to see a store that balances affordability with quality. I’ll definitely keep coming back for more!

30 września 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your kind words and support! We're thrilled to hear that you value the balance we strive to maintain between affordability and quality. Your feedback motivates us to keep doing our best, and we look forward to serving you again soon. If there's anything we can assist you with in the future, please don't hesitate to reach out.

Oceniono na 5 z 5

Very prompt and professional service.

Very prompt and professional service.

11 grudnia 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you for your kind words! We're delighted to hear that you found our service prompt and professional. Providing excellent customer experiences is always our priority, and your feedback truly means a lot to us.

We look forward to serving you again in the future!

Oceniono na 5 z 5

Outstanding packaging

Outstanding packaging - everything arrived intact despite the long journey. The quality matches more expensive retailers but at better prices. Very satisfied with my purchase.

16 września 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your kind words! We're delighted to hear that the packaging ensured your items arrived intact, and that you found our quality comparable to more expensive retailers. Providing great value and customer satisfaction is our top priority, and feedback like yours motivates us to keep delivering excellence.
We look forward to serving you again soon!

Oceniono na 5 z 5

I appreciate the free shipping option…

I appreciate the free shipping option and the discount I received for subscribing to their newsletter. The products are affordable without compromising quality, making them a great value.

25 października 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that you appreciated the free shipping and the discount for subscribing to our newsletter. Offering high-quality products at affordable prices is what we strive for, and it's wonderful to know you found great value in your purchase.

We look forward to serving you again soon. If you ever need any assistance, don’t hesitate to reach out!

Oceniono na 5 z 5

I’ve recommended this shop to friends…

I’ve recommended this shop to friends because of the consistent quality. Every product I’ve purchased has been worth every penny.

27 września 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your kind words and for recommending our shop to your friends! We're thrilled to hear that you’ve been consistently satisfied with the quality of our products and that they’ve been worth every penny. Your support and trust mean a lot to us, and we’re committed to continuing to provide you with the best shopping experience.

Oceniono na 5 z 5

My son loved the plush toys I ordered…

My son loved the plush toys I ordered for his birthday. They are soft, well-made, and absolutely adorable. He now insists on carrying them everywhere.

20 listopada 2024
Opinia niezależna
Logo Protechshop

Odpowiedź od Protechshop

Thank you so much for your kind feedback! We're thrilled to hear that your son loved the plush toys and that they brought joy to his birthday. It's wonderful to know they’ve become his favorite companions! We truly appreciate your support and hope to serve you again in the future. 😊

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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