Thank you TCT for your giveaway. Really grateful for it. I already test the trading experience in platform 5. The forex spread is not the best, but still manageable. most pair have around 1.0... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’m serious when I say The Concept Trading is seriously THE BEST prop firm in the business. Not only did I receive my first ever payout from them, but you can release ANY style, just don’t hit max dra... Zobacz więcej
Reakcja na opinię
Really glad to win a second position from the concept trading which a coupon code of 2500 usd, It is massive for me, thank you very much
Reakcja na opinię
Though I was initially hestitant to know the long route it takes for 'The Concept Trading' to match the account size that you get for the same price with other prop firms, I was happy I anyway went ah... Zobacz więcej
Reakcja na opinię
4,7
Doskonała
471 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have not been able to trade lately…
I have not been able to trade lately because you have changed your broker. And the new broker is not even on MT5 or MT4 that gives me trust issues.
27 maja 2024
Odpowiedź od Prop Theconcepttrader
Hi Jack, we are sorry you are sensitively triggered by such issues. Please note, that the new broker is on MT4 and MT5 desktop terminals, as we explained fully in our correspondence to traders such as yourself. The broker has it's own mobile app, it does not use the Apple or Google app of Metaquotes for a reason. Access to the mobile app has been delayed whilst access to the app is being upgraded for TCT traders. Throughout this process you have had the ability to trade. It is an unfortunate situation forced upon us with our previous broker being shut down. We appreciate your patience as we navigate from that to the new broker. A shame for the one star review, purely based on mobile access triggering trust. The new broker is ASIC regulated, as are we, so that should provide enormous comfort with the knowledge that you are protected by Australian law and both the broker and The Concept are required to act with clients best interests at all times.
We look to continue to improve our services and tools for traders and wish you all success in trading with us over a long and fruitful relationship.
Regards
TCT
Great, but the customer service is so-so
I loved the concept of climbing the ranks to manage a capital of several million. That's why I took on a $77 challenge (the former rate). However, my experience deteriorated when, in the middle of the challenge, the Prop Firm decided to change brokers and reorganize everything. I missed many opportunities, and I found the response time to inform clients by email was quite long. It's a shame that no goodwill gesture was made.
30 maja 2024
Odpowiedź od Prop Theconcepttrader
Hi William.
We did not decide to change brokers, we were forced to as previous broker got shut down. We informed all clients of this within 24hrs of us finding out. We also managed to secure a new broker within 48 hours and began the monumental task of migrating clients across. We had a week to do this. A week that you could manage open positions until we had you across to new broker. The program you purchased did and has not changed for you. Only new purchases have changed. Our response time to client emails has always been within 24 hours, so we are a little confused as to why you say it took too long.
The situation was not of our doing but we believe we handled it with integrity and quickly, far quicker than expected. It was a shame for it to happen, but as said, was a surprise to us and out of our control.
We welcome your skills to trading our capital and wish you all the best with your trading career and success with it. We look forward to a long and fruitful relationship with you.
Regards
TCT
Odpowiedź od Prop Theconcepttrader
Thanks Kitti, we aim to please. Appreciate the 5 star review.
Odpowiedź od Prop Theconcepttrader
Thanks Loi, really appreciate the 5 stars and wish you all the best with your trading!
Excellent Service & product
Excellent Service & product, as a trader I have bright futures with This Company !
21 maja 2024
Odpowiedź od Prop Theconcepttrader
Thank you for the 5 star review GF. We look forward to a long and profitable future together.
Only prop firm I trust
The concept trading have become the only prop firm I trust. They are actually looking for and encourage good traders. Not like other firms who have ponzi scheme and rely on traders failing. Everything is fast including payouts. Support is responsive. Time and patience and you can trade large funds with this firm. Highly recommended.
13 maja 2024
Odpowiedź od Prop Theconcepttrader
Hi David,
Thank you for a stella review and the 5 stars. Absolutely nailed it. We look forward to your success trading with TCT.
Simple and easy to manage
17 maja 2024
Odpowiedź od Prop Theconcepttrader
Hi Jared, thank you for your 5 star review. All the best with your trading.
Experience was good with customer…
Experience was good with customer service and easy set up , I just messed a few trades up and hit draw down 😔 didn't get to pay out bit on live account so can't comment on that.
15 maja 2024
Odpowiedź od Prop Theconcepttrader
Thank you Thomas, for your honest review. We look forward to your return and success with trading at The Concept Trading.
Regards
TCT
Best practical prop firm
This is the best practical prop firm. We can trade in our style without any restrictions. Just have to stick on to maximum total drawdown.
8 maja 2024
Odpowiedź od Prop Theconcepttrader
Thank you Biby, for the 5 star review, appreciated. All the best with your trading.
Regards
TCT
Best Prop firm
Best plans, fast and responsive, payout the next day!
Current plans are awesome, take advantage of them while they are still available.
30 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Thank you Leon, appreciate the great review and 5 stars. All the best with your trading!
Regards
TCT
Odpowiedź od Prop Theconcepttrader
Thank you for the 5 star review Teguh! Appreciated and all the best with your trading.
No Nonesense Prop Firm
Amazing Prop Firm with simple, straightforward rules. Looking forward towards my first payout and scaling my account. Hear nothing but good things. Passed the challenge with ease with EasyFunded EA for MT5 within a few hours. Was able to rent it and received great support throughout the process.
8 maja 2024
Opinia niezależna
Odpowiedź od Prop Theconcepttrader
Thank you Marcus. Appreciate the 5 star and kind review. Wish all success with your trading!
Regards
TCT
Don't take them as your partner propfirm. They're arrogant...their explaination doesn't make sense
I was stepped out by their system and they didn't want to recover my account. My last position when stepped out was in XAUUSD: buy 0.30 2351.04 --> 2333.23 and sell 0.30 2346.72 --> 2339.24. How come last price differ so far / spread $6.01?
29 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Hello Vincentius.
Thank you for your review. We are sorry your experience with us was not up to scratch. We note that you were both long and short gold from different entry prices.
As mentioned to you in our communication, this does not guarantee a complete hedge and you can still incur losses. Long trades must exit at the bid price, short trades must exit at the ask price. So when you are both long and short, you will never exit at same price. Your strategy is not the perfect hedge and not a viable way to use as a stop loss. Far better just to place a stop loss itself.
Further, as you were holding trades over the weekend, when market re-opens on Monday morning, there is often a large spread on all pairs, not just gold. This is due to low liquidity early on Monday morning. You can view this anytime you wish by applying the Ask price to your charts and see for yourself exactly what we were trying to explain to you. Yes spread on gold can be extremes at times. This is not manipulated by us (we outsource execution to a 3rd party broker). It is not even the broker doing it, as they are an STP broker. This is the Liquidity Provider and normal for an LP to offer prices they deem suitable to current conditions.
I have been trading in the markets for 30+ years so I believe I know what I am talking about. I do apologize if my explanation is not clear enough for you to understand and to make sense for you.
We hope to see you back and wish you all success in your trading journey.
Regards
David L
TCT
I have had nothing but good experiences…
I have had nothing but good experiences so far. The service and "restrictions" or rather lack there of really make this prop firm stand out.
I recently failed an account challenge due to a large delay in trade execution. Weather this be the fault of the platform or on the brokers end or a technical glitch somewhere I am unsure. But the customer service received, and a new account granted to me at no charge to say sorry. The customer service is unparalleled and I cannot complain. Well done guys. Glad to see a company that is trying to do some good
15 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Hi James.
Thank you for the 5 stars and honest review. We know the platform (MT4) is not the greatest and are working on replacing it with latest version so as not to experience what you did ever again.
Regards
TCT
voces sao os melhores vejo uma…
voces sao os melhores vejo uma esperança de vida para mim e minha familia , eu quebrei a 2 anos atras que estou preso tranvado dentro de casa esperando uma oportunidade para pagar uma divida de 4 milhoes de dolares que eu nao tive culpa de obter mais caiu sobre mim . e atraves das concept eu vejo uma oportunidade de conseguir pagar . passei por varias prop firms mas aqui encontrei verdade.
11 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Thank you Leticia. Your story is a sad one, but we wish you all the success in your trading with us so you can turn your life around! Let us know if there is anything we can do to help.
Regards
TCT
Wonderful Experience
I’ve never been somebody who writes reviews frequently, but The Concept has exceeded my expectations as a company, a brand, and a community. I’ve been involved with proprietary trading firms over the last three years. I’ve just recently stumbled across The Concept Trading. Their business model is a breath of fresh air when it comes to finally being clear and concise - something we haven’t seen in the forex trading industry. Not to mention they are the world’s first fully regulated prop firm! I finally feel safe investing with this company, and have found hope again for the future of my trading career. If I ever have a question or comment, I found a family in their community chats. I don’t know if the team sleeps at all because they get back to me within minutes at any hour lol. I can’t wait to continue trading with this firm and grow together.
10 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Hey Noah, thanks for the brilliant review. May all your trades by successful, win win for all concerned.
Cheers
TCT
Odpowiedź od Prop Theconcepttrader
Thank you for the review Jean-Pierre. Can we ask why 4 stars? What do we need to get 5 stars from you, how do we improve our service? Genuinely want to know your feedback so we can improve.
Regards
TCT
Odpowiedź od Prop Theconcepttrader
Hello Shari. Can you please confirm that you have posted this review to the correct website. We are an Australian Financial Service and offer financial products. What is it you think you purchased from our company?
Thank you Shari, unfortunately you have the wrong business. Please go to our website, https://theconcepttrading.com/ and you will see we are a Financial service and do not provide goods. If you could kindly remove this review as it is not about us and we have nothing to do with a company called "Honest Concept"
Hello Shari, have you had a chance to review your review please? Perhaps if you explained what it is you purchased from us we can assist you better. Also, who did you email, what was the address you emailed for two weeks too please? As we have seen no emails from you at our email addresses.
Great service and quick payouts
Service and communication is really good. Payouts are great I’ve had about 8 payouts from TCT and all within days of invoicing. Only thing I would improve is the time it takes to get email confirmation on passing and new account details.
9 kwietnia 2024
Odpowiedź od Prop Theconcepttrader
Thank you SafaBob. There is a genuine reason we do not automate the scaling. However we do appreciate your support and review.
Regards
TCT.
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