The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... Zobacz więcej
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Zobacz, co mówią recenzenci
Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... Zobacz więcej
Reakcja na opinię
They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... Zobacz więcej
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
Dane kontaktowe
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, Australia
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A delight to deal with
A delight to deal with. Product is of the highest quality and well worth paying the small premium over hardware warehouse 'specials'.

Odpowiedź od Prodigg Bathrooms
Good fast accurate advice from sales…
Good fast accurate advice from sales person Prompt delivery

Odpowiedź od Prodigg Bathrooms
The Prodigg products are beautiful
The Prodigg products are beautiful, however the long lead time for products is a challenge for both job scheduling and project cash flow.

Odpowiedź od Prodigg Bathrooms
Great Service
Great sales advice and service, very easy to place order, very nice and helpful delivery. We ordered our claw foot bath and bathroom vanity and highly recommend the Prodigg team.

Odpowiedź od Prodigg Bathrooms
Where is my vanity
I ordered a vanity over a month ago now, and have still not received the product. I was told after ordering that there would be ‘minimal’ delay, and have had to make a number of follow up phone calls to figure out the status of my order. I am still in the process of searching for it, as the courier company and Prodigg seem to be back and forth about when it might be shipped from the warehouse with no estimate of arrival. So if you are running to a time frame or want to receive updates on your product I would not advise ordering from here.

Odpowiedź od Prodigg Bathrooms
Forgot to send out but when contacted…
Forgot to send out but when contacted sent out express post excellent

Odpowiedź od Prodigg Bathrooms
Still waiting for items ordered after…
Still waiting for items ordered after two weeks with no idea when I will receive the items. Was indicated that would have them withing the 5 working days

Odpowiedź od Prodigg Bathrooms
Product is Good
Product is Good. Took while longer than they mentioned. Delivery charges are very high.

Odpowiedź od Prodigg Bathrooms
I was sent the wrong colour and it will…
I was sent the wrong colour and it will three months before the item is picked up and new one sent and I paid for the item on ordering

Odpowiedź od Prodigg Bathrooms
Ordered on line .Unhappy!
Ordered on line . Emergency as husband returning home from hospital as disabled . Needed to build bathroom downstairs ASAP. . Ordered in stock only on 15/6 assured by sales person that stock would be in warehouse 18/6. Delivered at latest 23/6.
Phoned on 23/6 to be told stock has not arrived & could only deliver 1 out of 5 products . No communication before hand to warn me I would not get stock . Now emailed to ask for tax invoice for the 1 product ( vanity ) & have no reply . Also refund will take 7-10 days . Unhappy customer !

Odpowiedź od Prodigg Bathrooms
Great customer service
Great customer service, good prices and product. Will definitely shop from Prodigg again.

Odpowiedź od Prodigg Bathrooms
Prodigg: a really good company to deal with...
I recently bought a stone bathtub from Prodigg and had it shipped from Sydney to the Gold Coast. Jami-lee at Prodigg was very available and helpful via online chat and over the phone when I was choosing the tub and had good suggestions which really helped me make a confident decision. There was some difficulties during shipping (not Prodigg's fault) but Chloe and Ray from Transcoast Transport were there during the whole process and I always felt confident that they had my back. The tub arrived this morning! Prodigg is a really good company to deal with.

Odpowiedź od Prodigg Bathrooms
I am very happy with my products
I am very happy with my products, good quality. very fast delivery. good team communication / I recommend Prodigg.

Odpowiedź od Prodigg Bathrooms

Odpowiedź od Prodigg Bathrooms
Really disappointing service
Really disappointing service. Products purchased online, then advised 5 days later that they weren’t actually available after all, but on back order with 6 week lead time. Items in stock were then not delivered within the timeframe promised. When I then followed up again, I was told they forgot to dispatch them and couldn’t get a courier for another 5 days. I still haven’t received delivery or tracking info as promised, nor a response to further follow up more than 2 weeks after ordering. At best, goods will be received 3 weeks after ordering. Order in advance if you choose to purchase from this company.

Odpowiedź od Prodigg Bathrooms

Odpowiedź od Prodigg Bathrooms
Nice friendly reliable service with…
Nice friendly reliable service with good products

Odpowiedź od Prodigg Bathrooms
Chloe was really great to deal with
Chloe was really great to deal with, calm and accommodating when our tight schedule dictated immediate warehouse/supplier action. Great product and service. Allow 1.5-3 weeks delivery.

Odpowiedź od Prodigg Bathrooms
Delivery of a vanity unit was fast with…
Delivery of a vanity unit was fast with no issues. The quality of the vanity unit and basin is very good.

Odpowiedź od Prodigg Bathrooms
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