I bought the master class for procreate and started the course. The platform is overwhelming and you easily get lost. There are many explanations that are convoluted and more complex than necessary. I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Totally worth for beginners. I am just starting for one month follow her step by step and now I know how to play procreate by myself. My art works still far far away to perfect but I am really enjoyed... Zobacz więcej
Reakcja na opinię
Consiglio i corsi di Freya, ogni lezione è chiara ed è strutturata step by step. Ciascun tutorial è accompagnato dal materiale necessario quali pennelli e immagini di riferimento. Ottimo per principia... Zobacz więcej
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The Procreate Masterclass has helped me publish my first ‘art’ book by speeding up my learning curve. Freya’s teaching style is comprehensive and with the step by step videos I can rewind and go over... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Procreate classes and brushes by Freya Kotchakorn.
Dane kontaktowe
Dubai Digital Park – Office A5- Dtec, Dubai, Zjednoczone Emiraty Arabskie
- support@freya.courses
- procreate.courses
4,1
Dobra
317 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
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Bad experience with Freya’s master class for procreate…
I bought the master class for procreate and started the course. The platform is overwhelming and you easily get lost. There are many explanations that are convoluted and more complex than necessary. I was frustrated and decided to try other platforms. Turns out there are many others that provide a simpler solution. I asked for a refund in repeated emails. I have not heard anything back and it’s been a week!
14 września 2026
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
HI Stephanie
Thank you for sharing your experience, and we're sorry to hear the platform felt overwhelming and led to this frustration.
Looking into our records, we did hear from you last August regarding access to the course, and at that time, you confirmed you were able to log in and access the content without issue. The next message we received from you was sent about 12 hours ago, and it was the first request for a refund we've received on file.
Since this request came in well beyond our 30-day money-back guarantee window, we did reply asking for more information to see what options might be available. We haven't seen a refund request prior to that most recent email, so if you did send earlier messages requesting one, please forward them our way so we can look into what may have happened. You can send it to support@procreate.courses.
Thank you and we look forward to your email!
- Annie, Freya's Team
The website it’s very confusing
The website it’s very confusing. The offers made are confusing if you don’t read the fine print, which they know you won’t you end up with things that you did not want to buy. I only wanted the portrait class. I thought it was offered in the master class . I thought this website would be different but it still seems like you scam people sorry I gave you my money.
7 lipca 2026
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Daisy
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with our website.
We'd appreciate it if you could let us know which specific part of the website or promotion you found confusing, as we're always looking for ways to improve the experience for our customers.
We have also explained in our email correspondence that we do not currently offer a promotion that bundles the Procreate Masterclass with the Portrait Academy course. On the Procreate Masterclass sales page (https://freya.courses/masterclass-for-procreate), the lessons included in the course are listed clearly, and portrait-specific lessons are not part of that curriculum.
We offer a 30-day money-back guarantee for the courses. And as you requested, we have already processed a refund for the Masterclass, and a confirmation has been sent to your email.
Regarding the All Brushes Bundle, we understand your disappointment. However, because the digital files become immediately accessible after purchase, the brush bundle is non-refundable. This policy is displayed on the product page, near the Add to Cart button, and within the pricing section before checkout. Our records also show that the brush files were successfully downloaded.
If you have any additional questions or if there's anything else we can help clarify, please don't hesitate to contact us at support@procreate.courses. We're always happy to assist.
- Annie, Freya's Team
She runs over 20+ ads to Scam people…
She runs over 20+ ads to Scam people with her subpar skills. Her courses have AI generated content. She also uses multiple email ids and follows every cheap marketing tactic possible instead of developing her skills.
25 lutego 2026
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi there,
We take feedback very seriously, and we’re sorry to hear that you feel this way about your experience.
We want to be absolutely clear: we do not scam anyone. Freya worked so hard to make the courses. Like many modern educators and businesses, we may use AI tools to support content creation and improve clarity—but all materials are reviewed, structured, and delivered with the intention of providing real value to our students.
Regarding advertising and email communication, we do run ads to reach people who may benefit from the courses. There’s a separate name for Freya’s courses and the Twotap Summit. The Summit is not just Freya’s content; it features different artists/speakers, and to separate it from her courses, we have it under the Twotap. That’s a standard and transparent marketing practice. We do not operate with deceptive intent, and we comply with applicable advertising and email marketing guidelines.
If there’s something specific about the course content or your experience that didn’t meet your expectations, we’d genuinely like to understand. Constructive feedback helps us improve. Please feel free to reach out to our support team directly so we can address your concerns properly.
- Annie, Freya's Team
Freya was the first person I really…
Freya was the first person I really found when I really was searching from someone to learn from. I moved on for awhile and tried a bunch of different people but ended up coming back to Freya now I have most of her classes and she is truly amazing to learn from. Try one of her classes you won’t be sorry.
15 września 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Jenassa
Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you have found value in Freya's classes and that you have truly enjoyed learning from her. Your support and satisfaction mean the world to us.
We are delighted to have you as a part of our community. If you ever need any assistance or have any questions, please don't hesitate to reach out. Thank you for choosing to learn with Freya!
- Annie, Freya's Team
Freya è meravigliosa e i suoi corsi…
Freya è meravigliosa e i suoi corsi sono davvero completi e riesci a fare di tutto! Le lezioni sono molto dettagliate e piene di trucchi soluzioni e idee! Super consigliati tutti i suoi corsi!
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Laura
Thank you so much for your kind words and positive feedback about the courses! We are thrilled to hear that you found the lessons to be comprehensive, detailed, and filled with valuable tips, solutions, and ideas. Freya is dedicated to providing high-quality courses and it is wonderful to know that you highly recommend them.
If you have any questions or need further assistance, please feel free to reach out. We are always here to help!
- Annie, Freya's Team
Freya is so kind and her courses are…
Freya is so kind and her courses are amazing I have never seen anyone teach the way she does her teaching style is fantastic really makes me feel like I can do it
21 sierpnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Tracey
We're thrilled to hear about your positive experience with her courses! Freya is dedicated to providing exceptional teaching and she truly cares about her students' learning journey. We're delighted that you feel motivated and empowered by her teaching style.
Thank you for sharing your feedback, and we look forward to supporting you further in your learning endeavors!
- Annie, Freya's Team
Good Procreate Courses with Brushes etc.
I purchased Freya’s Procreate Masterclass Vol 1 and have bought a few courses and brush sets since. Absolutely no complaints from me, her videos are clear and concise with no fluff, brushes are excellent, and I can now confidently use Procreate and have added a few new art techniques to my existing skills. Highly recommended and I will continue to buy any new courses, many thanks Freya!
4 sierpnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Angela
Thank you so much for your glowing review! We are thrilled to hear that you have been enjoying the Procreate Masterclass Vol 1, as well as the other courses and brush sets you have purchased. It's fantastic to know that you find Freya's videos clear and concise, her brushes excellent, and that you have been able to confidently use Procreate and add new art techniques to your skill set.
We truly appreciate your recommendation! We are dedicated to delivering high-quality content and resources to support your artistic journey. Should you have any questions or need assistance with anything, please don't hesitate to reach out. Thank you for choosing Freya's courses, and we look forward to continuing to support your creative growth.
- Annie, Freya's Team
From beginners to experts, you’re bound to learn something from one of Freya’s courses!
I’ve purchased several of Freya’s Procreate courses and have been very pleased with them. She is continuously making improvements based on user feedback and always adding content to the lifetime courses. So much content, in fact, that I have yet to finish one! As a bonus, she offers discounts and free gifts with purchases on a regular basis. I don’t think I’ve ever paid full price for a course.
26 lipca 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Dawn
Thank you so much for sharing your positive experience with the course! We're thrilled that you have been pleased with the courses and the continuous improvements that Freya makes based on user feedback. Your acknowledgment of our effort to add valuable content to the lifetime courses is truly appreciated.
Thank you for your support, and we look forward to continuing to provide you with exceptional learning experiences. If you have any questions or need assistance, please don't hesitate to reach out.
- Annie, Freya's Team
I have enjoyed my courses
I have enjoyed my courses and they have taken my digital art work to another level. Thank you Freya for giving this gift and letting me be a part of this!
22 lipca 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi April
Thank you for your kind words! We are thrilled to hear that you have enjoyed your courses and that they have helped elevate your digital art creations. Freya takes great pride in providing a platform for creative growth and we are delighted to have you as part of our community.
If you ever need further assistance or guidance, please don't hesitate to reach out. Keep up the fantastic work!
- Annie, Freya's Team
Waste of money
Update of original review. I was not delighted with this course and eventually gave it up as a waste of money.
Early on, I had a very difficult time on the support side. (positive reviews on support were one of the reasons why I went with
ALL my lessons in The Masterclass course had Arabic subtitles on them, which I was completely unable to turn off! I managed to find where, set the subtitles to none - yet there they were on Every. Single. Lesson.
At one point, they went to Polish. Then back to Arabic!
I wrote a request for help, using the program. It took
Nearly 3 days before I got a response (big time difference) which clearly hadn’t read my email, because it just explainedhow to change the subtitle language. Grr.
Lacking help from that quarter, I joined the FB group And did eventually get a suggestion to try a different browser as well as clear caches. The latter made no difference, but a different browser did (should have thought of that).
I can now watch the classes via Safari, but not Chrome. (And yes, I keep my apps up to date).
In the meantime, the email support person suggested I try the courses on a PC ‘to give us more information’. Not helpful at all. PRocreate is for iPads, people.
A number of other people in the FB group had the same problem with subtitles, so it clearly isn’t an isolated incident.
Having finally solved that issue, I moved on to the lessons. Hmm. The lessons are overly long because Freya uses the “describe every single detail on the screen even when it is clearly labelled”.
I found it excruciatingly long-winded to sit through and frankly boring. I gave up.
17 lipca 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Jane
We understand your concern regarding the subtitles and have responded to your email as well as your Facebook post. We sent you a video on how it looks like from our end. We have requested more information from you since we are unable to replicate the issue. We also suggested that you check the browser's caching, as well as whether the browser and iPad OS are up to date. Having it work on Safari and not on Chrome seems to be a browser issue. We suggest trying it on a computer, as it will be easier to follow along if you can use the full screen of your iPad for Procreate. However, this is not a requirement.
We await the information requested in the FB comment and the short video so we can investigate further. Thank you!
- Annie, Freya's Team
Well organized and well paced videos
Well organized and well paced videos. Outstanding breadth of material.
1 czerwca 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Steve
Thanks for sharing your feedback! We're happy that you found the course well-organized and that you found the materials outstanding.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help you make the most of your learning experience!
- Annie, Freya's Team
I will not give a one star because…
I will not give a one star because there is useful information in there, with that being said…I do digital quality control for businesses to prevent them from damaging reviews. What I find is there are too many hands in the pot. Just when you get comfortable there is another voice over actress with a new accent to decipher. Same with mods in the Facebook group. The most damaging issue is that people are upset over the Masterclass Volume II. That should have been titled something else because people feel scammed even though she states it is two separate skillsets. If that is the case then she should have chosen a separate name. I feel as if that was VERY misleading and upsetting.These courses are very pricey but you will learn if you apply yourself.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi there
Thank you for providing your feedback. We appreciate your input and take all customer comments seriously in striving to improve our services. We understand your concerns regarding the different voice over. This is due to the old courses being dubbed in English. Newer courses are now using Freya’s voice as most of our members prefer to have Freya’s voice for the lessons. However, we can’t change the older videos, as it would take a significant amount of time to update all the voiceovers. We will share your feedback with the appropriate team to address these issues and ensure a better experience in the future.
We also apologize for the confusion surrounding Masterclass Volume 2. We decided to use Masterclass Vol 2 as the course name so members will know it’s related to the older course which is the Masterclass Vol 1 as the goal of Vol 2 is a natural progression from fundamentals to exploring your style. We want to clarify that the Vol 2 isn’t an update to Vol 1 as it’s a completely different course with new content of 25+hrs. However, we will take your feedback into consideration when reviewing our course naming and structure to ensure clarity and transparency for all participants.
We value your commitment to learning and appreciate your recognition of the valuable information in our courses. If you have any additional feedback or suggestions, please don't hesitate to contact our support team. Thank you for being a part of our community and for your continued support.
- Annie, Freya's Team
Amazing courses
Amazing courses that can teach a total amateur like me to paint like a pro !!!
I’ve done masterclass and portraits so far and the results are incredible.
Customer service is exceptional too.
Don’t waste time thinking about joining a course just do it and you won’t regret it
29 maja 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Ian
Thank you so much for your kind words! We're thrilled to hear that you've been enjoying our courses and that you've already seen incredible results. Our team works hard to provide exceptional customer service, and we're delighted that you've had a positive experience with us.
We appreciate your recommendation and can't wait to see your continued progress as you paint like a pro. If you have any questions or need assistance, please don't hesitate to reach out. Keep up the great work!
- Annie, Freya's Team
Outstanding
The difference in my work after buying Freya’s brushes and taking her courses is almost unbelievable. My ability to make things look on my screen as I have envisioned has blossomed. My expectations for everything I have purchased were exceeded. Freda is always prompt and willing to answer my questions thoroughly.
19 maja 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi LaDana
Thank you so much for sharing your wonderful experience with Freya's brushes and courses! We are thrilled to hear about their positive impact on your work. It's fantastic to know that your creative abilities have flourished and the products have exceeded your expectations.
If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing Freya's products and courses!
- Annie, Freya's Team
It had always been my bucket list to…
It had always been my bucket list to learn digital art in Procreate. I was a housewife. So was hesitating to start anything. Suddenly I started working and was able to fulfil my dream with the help of Freya. I bought the Mastercourse Procreate and am enjoying myself practising my art work. The explanation is so very detailed and clear and simple to follow. Thanks to Freya.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Ramapriya
Thank you for sharing your experience with us! We are thrilled that Freya's Mastercourse has helped you fulfill your dream of learning digital art in Procreate. And that the explanations provided are detailed, clear, and easy to follow, making your learning experience enjoyable.
Keep practicing your artwork, and feel free to reach out if you need any further assistance. Happy creating!
- Annie, Freya's Team
I haven't even finished the master…
I haven't even finished the master class courses yet but with each lesson I learn a lot. At first I didn't really feel like I was learning anything until I got to the practical knowledge application and realized I had learned much more than I thought. I highly recommend this course if your new to digital art.
12 maja 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi April
Thank you for sharing your feedback! We're glad that you found value in the Procreate Masterclass courses and that you experienced growth in your learning. We're thrilled that you're finding the course beneficial, and we appreciate your recommendation for those new to digital art.
If you have any questions or need further assistance as you continue with the course, feel free to reach out. Happy learning!
- Annie, Freya's Team
Instructions not clear
Instructions not clear. I will not recommend .My Rs12000 gone down the drain
When I gave a genuine feedback, I receive email from trust pilot to edit review or it will be taken off.. this is absurd . I mean they want only positive reviews. This will be so misleading. I don’t want anyone else to lose their money like me, having invested in something which is not worth the price.
Edited - I don’t know how to access the reply button hence editing. The speed of the classes is too fast. The instructions are not very clear. These classes are made for someone who is a pro at procreate. I feel it should have been advertised as such that only people proficient with procreate should join. It would have saved me my money . The files are not downloading on ipadpro. It says it has to be done on a computer. So now they expect me to buy a computer
4 maja 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hello Mahima,
We’re sorry to hear that you find the instructions unclear. We want to clarify that we have not requested you to edit your TrustPilot Review nor said it will be taken down as shown here: https://bit.ly/4iN6WvC. We contacted you yesterday to inquire about your concerns or any issues you may have, so we can offer further assistance. If you received an email directly from TrustPilot, it's most likely the email requesting for more information.
We value your feedback and are eager to hear your suggestions. However, it would be useful for us to understand the specific concern you are facing so we can address it effectively. We have also checked our past email correspondence and addressed all your issues.
Should you have any queries or require assistance, please don't hesitate to contact our support team.
- Annie, Freya's Team
Even OAP’s can learn art with this course!
The Procreate Masterclass has helped me publish my first ‘art’ book by speeding up my learning curve. Freya’s teaching style is comprehensive and with the step by step videos I can rewind and go over things as often as I want as at 70 I’m a slower learner!
If you’ve ever wanted to learn to draw and paint but don’t want the mess or expense of physical materials I can heartily recommend this course.
27 kwietnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Jayne
Thank you for taking the time to share your wonderful feedback on the Procreate Masterclass course. We are thrilled to hear that the course has been instrumental in helping you publish your first 'art' book and accelerating your learning journey.
It's fantastic to know that Freya's teaching style resonated with you and that the step-by-step videos have been beneficial in your learning process. We understand that everyone learns at their own pace, and we are delighted that you find the ability to rewind and revisit the material helpful, no matter how many times you need to do so.
We greatly appreciate your recommendation of the course to others interested in learning Procreate. Thank you for joining our learning community. We wish you continued inspiration and success in your artistic pursuits.
- Annie, Freya's Team
Fantastic experience
I have loved my experience with Freya’s Procreate Masterclass over the past few months. I’m working through the projects now and I feel well prepared to do almost anything in Procreate now. I went from a complete beginner in Procreate (and art in general) to someone who is now proficient in Procreate and my art skills are growing more than I ever could have imagined.
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Renee
Thank you so much for taking the time to share your experience with Freya's Procreate Masterclass! We are thrilled to hear that you have found the course valuable and that it has helped you grow your skills in Procreate and art in general. It's always wonderful to hear success stories like yours, and we are so proud to have been a part of your creative journey.
If you ever have any questions or need further assistance as you continue to work through the projects, please don't hesitate to reach out. We are here to support you every step of the way.
Keep up the fantastic work, and we can't wait to see where your newfound skills take you!
- Annie, Freya's Team
Freya’s Procreate course covers almost…
Freya’s Procreate course covers almost everything you need to feel confident creating your own artwork and projects. Her tutorials are straightforward and easy to understand, making the learning process smooth and enjoyable. The exercises are insightful and fun to work on, and I love that she continues to update her resources. Plus, you get lifetime access—highly recommend it!
1 marca 2025
Opinia niezależna
Odpowiedź od Freya.courses by Freya Kotchakorn
Hi Angela
Thank you for your positive review! We're glad you found Freya's Procreate course comprehensive and easy to follow. It's nice that you found the tutorials are straightforward and enjoyable, and the exercises are insightful and fun. Your recommendation is appreciated!
- Annie, Freya's team
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