PRO CARS WOKING - Taxi Service & Airport Transfers Recenzje 126

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Punctual, fast taxi. I use them to get to the airport, cheaper than airport parking. I recommend.

Oceniono na 5 z 5

Pro Cars are very good and totally reliable . We had been let down by several local taxi companies over the past year and had been searching for someone reliable and cost effective. We used Pro Cars f... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I travel very regularly and I exclusively use Pro Cars Woking. They have never let me down and always keep me informed. They have been very flexible when my plans have changed. They are very transpare... Zobacz więcej

Oceniono na 5 z 5

Booked a taxi to pick us up from Wembley after the Oasis concert, it was a pleasure to deal with Pro Cars. Making the booking initially was very easy over the phone and the gentleman I spoke was reall... Zobacz więcej

Informacje dotyczące firmy

  1. Taksówki
  2. Transfer lotniskowy
  3. Przewozy autobusowe i autokarowe
  4. Przewóz osób minibusem

Napisane przez firmę

Voted "Best Airport Transfers Woking" by our customers, with a 5 Star Rating. Woking's leading taxi company, Pro Cars Taxis Woking, provide taxis/cabs in Woking & airport transfers that are second to none. Competitive prices, call us now !


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

126 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish. They were helpful via email and phone and with my questions when booking. The driver turned up on time and was very helpful and accommodating. We used one of the toddler seats and this was clean and in place. Highly recommend and will use again.

30 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Great taxi service for Woking to airport

I had a few trips and always on time and with clean cars.
Will use again for my airport taxi transfers.Nice and polite people, with good knowledge of the airport transfers routes.

4 maja 2023
Opinia niezależna
Logo PRO CARS WOKING - Taxi Service & Airport Transfers

Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank your great review & rating of our taxi services

Oceniono na 1 z 5

Dangerous for travelling with young children

I arranged a taxi pick up from Heathrow airport for my family of 2 adults and 2 children, requesting in advance, child seats for my two young children (4 and 6 years).

On arriving at the car, the child seats were present, however there was very little room for me to sit in between them. The driver (Gabriela) claimed that adults had sat between the seats before, however given I am a slim 5' 5" woman and could not fit, this seems unlikely. She tried to adjust the child seats, but could not, so I was forced to sit, painfully squashed, between the two seats in the middle seat of the Mercedes saloon. This is obviously dangerous and uncomfortable for me, but also meant that the two child seats were pushed out slightly, so in an accident, would not have provided the same protection.

Gabriela tried to tell my husband and I that we didn't need a car seat for my 6 year old as taxi regulations are different from private cars. This may be true, but in the event of a car crash (we were travelling at speed home on the M25), that would provide very little comfort!

I made it clear that had it not been for the late hour and travelling with exhausted children, we would not have got in the car. I have received no contact or apology from ProCars since the journey, and consider their actions in sending an unsuitable car / child seat combination and the driver's lack of concern for passenger safety, to be appalling.

8 kwietnia 2023
Opinia niezależna
Logo PRO CARS WOKING - Taxi Service & Airport Transfers

Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Hi. 
Thank you for your opinion and feedback, and we are sorry you did not feel 100% comfortable on your journey, but was not a dangerous driving as you have all conditions requested by you and by the LOW, so what you stating is a DEFAMATION!

1. Unfortunately, when you made the booking, you didn't request a 7 Seater, an Estate or an Executive car, but only a regular saloon car for 4 people with 2 Child seats( free of charge). As with all regular cars, after adding two child seats inside, the space is reduced, and you should know that. As per our booking confirmation, you read and agreed to our T&C by booking with us.
Even so, we offer you for the outgoing trip a small discount of £5.00.

2. You did have as a driver Gabriela with an Estate Mercedes C Class. Other people who travelled in your situation even accepted the space in a regular car or other they requested a large car if they wanted to have more space for the trip.

3. On outgoing, you also had a regular estate car, the same size, and it seemed that it was no problem at the time.

4. Also, as we have feedback from many of our customers about Gabriela, she is a very good professional driver, very caring with customers. What she explained to you, that is not compulsory to have a child seat on public transport, is true, and that is the Public Transport Low. 
She was just trying to make you feel more comfortable and maybe to make more space for you as she could in that circumstances.

5. Also, we were told by Gabriela that you asked why you didn't receive a Meet & Greet service, as you expected one.
Again, you have not requested that service as an additional extra service and explained that at the time of the booking, your driver will contact you after landing to inform you of the place of the meeting in the car park. T&C apply.

6. A confirmation of your booking requests and what type of car was sent to your mobile as provided just after the booking, and if any complaints or mistakes from our side, you should inform us before the time of travel to be able to adjust the booking requirements. Or, at least after the outgoing trip, to make changes for the return.
 
We think that in your circumstances, what we did was:
a) offering you a £5.00 discount for your trip to gain satisfied new customers.
b) not charging for an Estate car ( higher tariff)
c) offering free child seats
d) Bring the cars with free drinks on board for a pleasant trip.
If you are still unsatisfied with our service, you can call our office for more clarifications of your requests.
We are also very disappointed that after all our efforts for your trip, you have made this review without talking with us first and giving us the chance to clarify the situation, as normally happens.
As future advice, if you wish to have extra services like Executive cars and many more extra Services for your trips, we can, as well as any other company, offer you that if requested from the start of your booking with the additional cost.
Regards 
Pro Cars Woking

Oceniono na 5 z 5

Recently I travel with Pro Cars Woking…

Recently I travel with Pro Cars Woking taxi service, and my experience was fantastic.

From the moment I made the booking over the phone, the office operator was very polite and helpful.
I received a text confirmation of my booking 10minutes after.

Driver arrived on time with a clean car, smelling fresh inside and and with complimentary bottles of water inside.
Was friendly and professional.

The price was reasonable for my airport taxi journey to Heathrow airport on out going, and for the return pick up, I received a text message after landing and meet the driver easily.

Highly recommend Pro Cars Woking taxis for their excellent airport transfer services.

14 marca 2023
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for a great review and rating for our Woking taxi service.

Oceniono na 5 z 5

reliable and friendly service

Very reliable and friendly service, came quickly would definitely use again, thank you

5 marca 2023
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for your great review and rating. We hope to see you soon.

Oceniono na 5 z 5

Helpful and timely support

The short notice request for a cab suiting my requirements of luggage was met successfully by the company. The driver was very kind and accommodating, and very helpful given my special circumstances. Great overall experience. Would definitely recommend.

2 marca 2023
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for your great review.
We hope to soon, for a Woking local journey or an airport transfer.
Best wishes,

Pro Cars Woking Taxis

Oceniono na 5 z 5

Reliable, Flexible and Transparent

I travel very regularly and I exclusively use Pro Cars Woking. They have never let me down and always keep me informed. They have been very flexible when my plans have changed. They are very transparent with their prices and let me know if anything changes. Landing at the airport and receiving an sms from my driver letting me know they're nearby and waiting makes my journey so much more relaxed. I would recommend them to anyone

24 maja 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent taxi services

Excellent taxi services. Great prices and clean cars.Used for airport taxi transfer from Woking to Heathrow & Gatwick, Luton airport,and drivers was on time and polite. Very reliable, fast and safe.

18 marca 2022
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for a great rating and review

Oceniono na 5 z 5

Woking Taxi Service with Pro Cars…

Woking Taxi Service with Pro Cars Woking is excellent every single time. Even on local taxi journeys to Woking stations or to Heathrow and Gatwick airport transfers, there are always clean taxi cars and polite drivers.

23 lutego 2022
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for a great review and rating

Oceniono na 5 z 5

Tfr to and from airport went smoothly…

Tfr to and from airport went smoothly esp in return where driver met us in car park by the lifts. V simple and straightforward

15 stycznia 2022
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Hi. We are really pleased that your Heathrow airport transfers was smooth. We give 100% with our airport taxis and all other local & distant taxi journeys.
Thank you for a great rating and review of Pro Cars Woking Taxi.

Oceniono na 5 z 5

Would recommend!

Used Pro Cars a couple of times recently - both times they were reliable, punctual and kind. The cars were clean and covid-conscious, felt safe.

13 grudnia 2021
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you so much for a great rating and review. See you again soon!

Oceniono na 5 z 5

Super flexible and helpful

Super flexible and helpful, Gabriella was very professional and got me to Heathrow on time

11 grudnia 2021
Opinia niezależna
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Odpowiedź od PRO CARS WOKING - Taxi Service & Airport Transfers

Thank you for your review. We happy when customers are satisfied 100% and we hope to see you again soon for you Heathrow airport transfer or any other destination.

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