Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Having used Proactive for several years during my time at a previous employer, it made total sense to call upon their services once again when we needed large, bulk pick ups from customers he... Zobacz więcej
Reakcja na opinię
I personally have been dealing with Proactive for the last 6 years, I can honestly say they are the very best, the people, level of service, they have never let us down on delivery, everybody is... Zobacz więcej
Reakcja na opinię
Thank you to driver, Tom and the very helpful lady (sorry I didn’t get your name) at Wilson Road Depot. You both went above and beyond to ensure some Solar Window film arrived at a high school on a ho... Zobacz więcej
Reakcja na opinię
We’ve used Proactive Despatch for a long time, and they never miss a beat. The staff are friendly, communication is spot on, and they handle urgent bookings with complete ease. Their reliability makes... Zobacz więcej
Reakcja na opinię
Proactive Despatch Champions of Customer Service At Proactive Despatch, we view ourselves as a customer service business first and courier company second. If we get the service right everything else falls into place. We want to challenge the image of the courier industry and have a positive effect on peoples experiences using same day courier services. At Proactive Despatch we provide; 1. Proactive Communication - Honest and accurate communication is at the heart of everything we do. We will keep you informed every step of the way so that you can keep your customer/engineers onwardly informed. We aim to provide you piece of mind that your deliveries are being looked after and if there is any issue we will let you know immediately. 2. Quick Response - We understand that your world moves at a fast pace. We work extremely hard to be able to offer collection within 60 mins. 3. Great Availability - We have access to a large fleet of Transits and Small vans spread across the North West and Midlands. 4. Professional Couriers - We go to great lengths to ensure we work with only the best, most professional couriers who will represent us and you in the absolute best light in front of your customer. 6. Delivery Notification - To give you piece of mind and free up your head space, we will email you a notification of the delivery time and recipient signature. Our courier will obtain signatures, times and description of goods at both collection and delivery on a POD note which is available to you on request for up to 2 years. 7. Competitive Rates - You will have the benefit of competitive rates without compromising our high standard of service.
Foundry House, Waterside Lane, WA8 8UD, Widnes, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Proactive Despatch
Top service as always from Proactive Despatch, urgent request sent at 1:30pm on a Friday(!) and all arranged, collected and delivered by 3:50pm. Amazing service and communication.
Always a pleasure to deal with Proactive.

Odpowiedź od Proactive Despatch
Professional and yet very personal experience from start to finish. Great attention to detail throughout. Really impressed and an absolute pleasure to work with Abi and the team

Odpowiedź od Proactive Despatch
Prompt, professional & friendly. Excellent customer service and always "deliver" as promised. Fantastic team who will take the headache out of despatch problems and strive to find you the right solution. Keep doing what you are doing Guys...
At very short notice again I needed to arrange a collection from Leicester to go to Penzance!
Contacted Ross and Paul with a day to spare and had a quote and confirmation within an hour that this was a go ahead.
Just had a confirmed email saying the goods have been signed for and delivered, can't ask for a better service than that.
Proactive Despatch are highly recommended and our paths will cross again 😁👍😁
Ross, thank you for sorting.

Odpowiedź od Proactive Despatch
Fantastic customer service from start to finish . A can do attitude and very personal approach . Would highly recommend .

Odpowiedź od Proactive Despatch
Every interaction we have ever had with Pro-Active has been consistently timely, and polite and caters to your needs.
They are a great company with outstanding customer service.
I would recommend them to anyone!

Odpowiedź od Proactive Despatch
We have used Proactive Despatch for over several years now and not moved to any other External courier company simply because of the service they give. There is Excellent communication from start to finish from initially sending an E-Mail regarding a quote you also get a rapid response from the Customer Service team. The drivers always turn up on time when quoted and deliver the products within the given timetable required. You get confirmation E-Mails when they have collected and also when they have delivered so no chasing up with the customers. I will definitely give this company 5/5 for their A Star service all round.

Odpowiedź od Proactive Despatch
Paul Hopkins came in to our branch and he was so friendly and talked me through how they work and what we would be looking at for prices. He was very informative. Have since used their service for a next day pick up and delivery and could not fault them at all. All timings were perfect. I even got a courtesy call the next day to ask how it all went. I couldn't ask for a more efficient and friendly service. I would definitely recommend using them.

Odpowiedź od Proactive Despatch
We have used Proactive Despatch quite a bit recently and every job has run smoothly, prices are always quick and timescales met. the notifications for when the vehicles arrive at pick up and delivery sites are a bonus. look forward to working with them more in the future.

Odpowiedź od Proactive Despatch
I was in need of a van desperately on the morning of the 07/09/2022. I rang at half 7 and had a van by half 8. Fantastic from start to finish!

Odpowiedź od Proactive Despatch
Brilliant service, always friendly and super quick with everything!

Odpowiedź od Proactive Despatch
They pick up the phone when you ring. No automated service - that in itself is a great start.
Never had an issue with any job booked to date, would recommend.
Also, we all think Ross should have an evening job in a ZZ Top tribute band - he's made for it!
Dave
FTNW Ltd Chester.

Odpowiedź od Proactive Despatch
This is the first time I have used Proactive and I have been extremely impressed by the whole procedure. Paul and Ross have been a pleasure to deal with and the communication all the way through has been superb.
Even after an issue at the delivery address with the item being too big they have agreed to divert to a location of our choice with no hesitation despite being later on a Friday afternoon.
I would highly recommend this company to anyone who are looking for a looking for a courier service.
Martin.

Odpowiedź od Proactive Despatch
Proactive Despatch have been our number one go to for dedicated same day couriers for a few years now. Their service is second to none, be it communication, driver presentation, time keeping - you name it. They have never let us down and are honest about what is achievable from the word go. Proactive are continually going above and beyond to help us and improve what they offer to us, and this is then reflected in our service to our clients which is invaluable for a business. We see Paul and his team an extension of our team these days, and we wouldn't have it any other way!

Odpowiedź od Proactive Despatch
By a country mile the best courier partner we have used. Communication is quick, collections are prompt, service is flawless...all qualities that give us confidence outsourcing our transportation requirements. Exactly what you need! :)

Odpowiedź od Proactive Despatch
We run a business that provides last minute support to our customers around the UK. This means that our kit needs to be transported to different places at the last minute. There are complications and it is rushed. Hollie and the team provide a quick response and go the extra mile on all of our jobs, regardless of the time of day, size of the job or of the complications that arise.On Friday just gone our customer was not ready for the delivery. Rather than this being an issue, Hollie and the driver were helpful, professional and an asset to your business. Thank you!

Odpowiedź od Proactive Despatch
I've used Proactive Despatch to book couriers for a number of months and they are extremely reliable. The team are so friendly and helpful, if you need couriers in the Manchester area definitely use them!

Odpowiedź od Proactive Despatch
Valve Center began using Proactive Despatch in 2016. The fact that we are still using their service to this day speaks volumes. They provide a reliable service, great communication and at a great price!
Their consistant level of service enables us to confidently assure our customers that they will receive the goods when expected.

Odpowiedź od Proactive Despatch
Excellent communication from start to finish, kind and friendly staff, definitely one
Of the better companies in the industry. A⭐️

Odpowiedź od Proactive Despatch
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