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Frontdoor Pro Recenzje 

518
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The electrician, John Paul, was great! I would highly recommend him, He was on time, very efficient and courteous. He gave us suggestions on where to install our ceiling fan and installed it perfectly... Zobacz więcej

Oceniono na 5 z 5

John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Zobacz więcej

Oceniono na 5 z 5

Raymond did a great job getting our clothes dryer back up and running. I would definitely recommend this company. The communication was great from start to finish. Be prepared on your end. Send model... Zobacz więcej

Oceniono na 5 z 5

Everything went well with our air conditioner repair. But, the letter we received following the repair was kinda confusing! We were not really sure what it was supposed to mean and had to call t... Zobacz więcej

Informacje dotyczące firmy

  1. Pomoc w domu

Napisane przez firmę

Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.

Napisane przez firmę


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

518 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 40% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(518)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 288

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A1 Service

Communication, punctuality, friendliness, knowledge and the ability to explain what he was doing and why.

14 kwietnia 2026
Oceniono na 1 z 5

Obviously my unit was low on Freon…

Obviously my unit was low on Freon because 2 days after they came out and stated everything was fine, the unit stopped cooling. I even asked the technician specifically if the Freon level looked good and he said it did. Now I have to make another appointment and pay a fee for someone to come out again. Very disappointing.

14 kwietnia 2026
Oceniono na 5 z 5

The technician was kind and…

The technician was kind and knowledgeable. He did the job efficiently and also went out of his way to fix my remote control by using his own battery, trying different ways.

7 kwietnia 2026
Oceniono na 1 z 5

Terrible terrible company

Run, don't walk, run. Do not use this company. Deny, defend, depose applies to them as much as it does to insurance companies. They do not care about their customers. I had someone install something via Frontdoor, and he broke something in the process. They have done everything possible -- delay, deny, do not respond -- to avoid liability. Use at your own peril. I sent messages to executives at the company. No response. They just do not care.

29 października 2025
Opinia niezależna
Oceniono na 2 z 5

Denied for ‘Improper Capacity’ - But No Proof Provided

I filed a service request for my AC system after a clear failure, only to have them deny the claim under something called an “Improper Capacity Exclusion.”

They claim my system is mismatched, yet they provided no actual documentation, measurements, or engineering analysis to support that claim.

This system was installed before I purchased the home, and it functioned for years without issue. Now that it has failed, they are using a vague technicality to avoid covering the repair.

Even more frustrating, I was left without working AC heading into the Texas heat, with no real resolution offered.

If you are considering a home warranty, understand that coverage may be denied based on interpretations that are never clearly explained or proven.

10 marca 2026
Oceniono na 1 z 5

Horrible customer service

Horrible customer service. Not one single person could speak understandable English. They refused to answer questions and would say "I'm only reading what they said". They did not provide a list of things that were required, so when they called at the last minute to remind you about the "things" you needed to have or do, and you didn't know about it, their solution was to cancel the appointment. Thankfully a technician finally arrived - from a different company - who was very nice and understanding and even provided the materials they were to have told me to have available.

21 marca 2026
Opinia niezależna
Oceniono na 4 z 5

Good experience changing home Locks

The rep came in and changed the locks quickly and left. He asked me to test them with the keys, No issues. I liked that since quick and clean. Rep needs to explain a little bit more about the changes and issues that may happen or how to treat the new locks if any issues arise, otherwise all good.

17 marca 2026
Oceniono na 5 z 5

Jacob was on-time and efficient.

Jacob was on time and quickly re-keyed all of our door locks. Was very friendly and professional. I would recommend Frontdoor Pro to anyone needing locksmith work done.

10 marca 2026

Doświadczenie Trustpilot

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