Branded Sports  Recenzje 

367
•
Wynik TrustScore: 2 na 5

2,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Appalling customer service. Provides misleading information. Substandard quality garments. Extremely overpriced. Provided invalid returns information. China based company but uses third party UK deliv... Zobacz więcej

Oceniono na 5 z 5

Due to a misunderstanding between us the product I wanted was not available so they sent out something very similar, ordinarily it would have been acceptable but I already had this one. A couple of... Zobacz więcej

Oceniono na 1 z 5

Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present whic... Zobacz więcej

Oceniono na 1 z 5

Absolutely disgusting, have emailed 5 times as order of 18th July, order no. 15923 has still not arrived 😡 no one answers emails and paid for 3 day delivery. No telephone contact! Will be sourcing he... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z odzieżą sportową

Napisane przez firmę

Manufacturer of sports wear in the UK


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

367 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,2

Wszystkie recenzje

(367)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

avoid avoid avoid

Ordered an outfit on the 26th of June. Been waiting and waiting on it but emailed them on 13th of July to see where my order was. Was then told they dont have the size i ordered. So when were the company going to contact me to tell me they didnt have that size? Or why was it available to order in the first place. Now asked for a refund because smaller size is no use to me but probably wait forever on that too.

14 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Ordered an under armour top in June…

Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present which unfortunately they did not receive. I’ve asked for a refund or update on order. Have ordered previously with problems. Still waiting for a response. Not happy

13 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

I’ve ordered some shorts and a top…

I’ve ordered some shorts and a top waited weeks for it emailed them a couple of times they replied to them at first but now I’ve been asking for a refund I’ve heard nothing so please don’t ever order from this s—t company they are the biggest scam company ever

23 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Terrible company

Terrible company, they don’t respond to emails and haven’t sent out any Royal Mail tracking evidence but have said the item is shipped.

Avoid

2 lipca 2023
Oceniono na 2 z 5

Bad delivery

I purchased an Item then 3 days later the order was dispatched even though they state a 3-5 working day delivery time. I got a refund on my delivery costs but still haven’t got my item to this day. First bad experience with this company so i’m sad to be writing this review. 👎🏽👎🏽

2 lipca 2023
Oceniono na 1 z 5

Really wish I had read these reviews

Really wish I had read these reviews. I ordered shorts and top on 24th June for my grandsons birthday. To date nothing received. I have tried to contact by e mail and phone with no success. It looks like i will have to approach my card provider for a refund.
One very disappointed grandson

24 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

I ordered trainers over 5 weeks ago

I ordered trainers over 5 weeks ago. Still yet to receive them (because of an issue with Royal Mail admittedly) however the communication (or lack) of from Primo is around the worst I have ever seen. Emails, calls, social media. I have tried the lot. All I need them to do is raise a claim with Royal Mail for a refund but it feels like Primo just don’t know what they are doing. Avoid like the plague.

5 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

DO NOT ORDER!!

DO NOT ORDER!!! LISTEN TO THE REVIEWS I WISH I DID 🤦🏻‍♀️

I ordered two pairs of shorts and a vest and a T-shirt. I received the vest and 2 of the same t-shirts (only ordered one) but no shorts.

Tried to call the number on their website but it says number not recognised 🤣🤦🏻‍♀️ actually managed to get an email back from them to say the shorts show as delivered even though I explained the tracking number they provided for the shorts was actually the extra t shirt I received but no shorts were in any of the parcels (all 3 items came separately). I don’t know how they can’t see what they have sent. Got another email back asking if I’m sure I have not received the shorts 🤣 absolute jokers. Now I’m waiting for a refund because I’m clearly not going to receive the shorts 🤦🏻‍♀️

UPDATE
NOW THEY ARE INSISTING I SEND THEM BACK THE SPARE T SHIRT THEY SENT TWICE AND STILL IGNORING THE FACT THEY HAVENT SENT THE SHORTS BUT HAVE TAKEN THE MONEY FOR THEM.

PLEASE AVOID THIS COMPANY AND LISTEN TO THE REVIEWS!!!!

21 czerwca 2023
Opinia niezależna
Logo Branded Sports

Odpowiedź od Branded Sports

Hi there,

Thanks so much for your feedback, we will take this into account going forward.

Speaking with the team this morning there has been a problem processing your refund. We aren't a scam, this will be resolved today with you.


Thanks so much,

Primo

Oceniono na 1 z 5

SCAMMERS

SCAMMERS - Avoid at all cost, they use tactics to send you old gear you didn't pay for, then send items 1 at a time and you only get refunds under loads of conditions, they are relying on customer apathy to not bother and accept the rubbish they send, AVOID

26 czerwca 2023
Opinia niezależna
Logo Branded Sports

Odpowiedź od Branded Sports

Hi there,

Thanks so much for your feedback, we will take this into account going forward.

Speaking with the team this morning there has been a problem processing your refund. We aren't a scam, this will be resolved today with you.


Thanks,

Primo

Oceniono na 5 z 5

Brilliant

Great website very straight forward and quick delivery. Will use again

29 czerwca 2023
Opinia niezależna
Logo Branded Sports

Odpowiedź od Branded Sports

Thanks for your review Richard!

Oceniono na 1 z 5

Didn’t get the item (Nike Trainers) no…

Didn’t get the item (Nike Trainers) no replies to emails, luckily paid on credit card so had to claim the money back that way.

24 marca 2023
Opinia niezależna
Logo Branded Sports

Odpowiedź od Branded Sports

Good Morning,

Thank you for taking the time to leave us this review.

We respond to our emails within 24 hours so unless this has been sent to a different address, this should and will have now been resolved for you.

If you would like any further assistance with this please email us at primocustomerservices@gmail.com . Please include your review reference in the email subject and your order number, full name and billing address including postcode in the body of your email so we can investigate this as quickly as possible for you.

Regards,

Harrison,

PRIMO SPORTS UK

Oceniono na 1 z 5

DO NOT ORDER FROM THIS WEBSITE

I ordered 3 items from Primo Sports UK LTD 2 joggers and a t shirt which arrived late but once they arrived i decided that i no longer wanted them and sent them back on the 16/05/23 via Royal Mail first class. After countless emails and messages on instagram about my refund and still to this day after being promised i was going to be refunded, i never have been.

This page is a scam and I have reported them to trading standards and l would encourage everyone to report them and report their instagram page, the number on their web page is not legit either.

There’s no way a a legit company is going to behave in this manner they’re stealing peoples hard earned money

30 maja 2023
Opinia niezależna
Logo Branded Sports

Odpowiedź od Branded Sports


Hi there,

Thanks so much for your feedback, we will take this into account going forward.

Speaking with the team this morning there has been a problem processing your refund. We aren't a scam, this will be resolved today with you.


Thanks so much,

Primo

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