Appalling customer service. Provides misleading information. Substandard quality garments. Extremely overpriced. Provided invalid returns information. China based company but uses third party UK deliv... Zobacz więcej
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Zobacz, co mówią recenzenci
Due to a misunderstanding between us the product I wanted was not available so they sent out something very similar, ordinarily it would have been acceptable but I already had this one. A couple of... Zobacz więcej
Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present whic... Zobacz więcej
Absolutely disgusting, have emailed 5 times as order of 18th July, order no. 15923 has still not arrived 😡 no one answers emails and paid for 3 day delivery. No telephone contact! Will be sourcing he... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Manufacturer of sports wear in the UK
Dane kontaktowe
Zjednoczone Królestwo
- primofashion.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Its been 11 days i have still no signs…
Its been 11 days i have still no signs of my orders and told "see what we can do about the shipping cost" thankfully i used klarna so i will be able to dispute with them not the company,
Customer service is on its back!
They received my item back on the 26th September for a refund, only on the 11th October have I had an email to say there issuing a refund.
Reading my messages on Instagram and not replying, same with emails... Cant believe they asked for a review tbf
100% last time I use them
Do not use this company
Do not use this company. Ordered my parcel at the end of September and still not recieved it even though it stated 3-5 working days on the order. I got told it will be delivered latest today and now I’m being told they’re waiting on another part of my order. And they keep calling me ALICE on email when my name is Alicia. Awful company, asked for my delivery fee back to start with and they keep ignoring it and now I’m being told conflicting information. I’m £70 down and still no further forward with where the heck my parcel is.
Ordered from them over a month ago…
Ordered from them over a month ago maybe 6 weeks ago .. waited weeks for them to send me the wrong size stuff out I’ve sent it back recorded delivery tracked and seen it was signed for this was nearly two weeks ago now and mailing them back n forth still have not give me my refund for my tracksuit they sent wrong size !!!! Absolute shambles avoid this company at all costs !!!!
If i could give zero stars i would used…
If i could give zero stars i would used them twice first time took me nearly 8wks to get £26 refund off them after double figures emails several promises it would be in comings days never happened had raise a dispute with paypal used them again against my better judgement as it was a gift never even got what i ordered they cancelled it never even told me took me 4 emails to find that out promised refund in 7-10 days never happened again had to raise a dispute to get it back ansolute cowboy outfit customer service is terrible DO NOT USE THEM EVER!!!
Terrible service been waiting on a…
Terrible service been waiting on a refund for 2 months not replying to any of my emails so I will be contacting my bank about this
Great product as always and super fast…
Great product as always and super fast delivery … I always use primo sports and will always continue in the future
DO NOT ORDER FROM THESE GUYS
DO NOT ORDER FROM THESE GUYS. I ordered an item, recieved the wrong size, returned it (signed for) and have still not been refunded. It has been over MONTH since this was delivered. No one updates me when I email them for an update, or if I do rarely get one I get told someone is looking into this and never does. I am now paypal disputing the payment but urge everyone to AVOID THESE GUYS UNLESS YOU WANT YOUR MONEY STOLEN.
Shocking
Would give zero stars if I could.
Ordered stuff start of September and still yet to receive it or have any information about delivery they are shocking take days to reply and don’t sort anything! will never order anything from them again and I don’t advise anyone else to either 😂
Possibly the worst Micky mouse company…
Possibly the worst Micky mouse company I’ve ever had the displeasure of using. Ordered 2 Nike sets over 2 months ago both in stock online. Was sent 1 t shirt and 2 weeks later the shorts to match that t shirt. Still till this day no sign of my other set or a refund which I was told I will get. DO NOT BUY FROM THESE CLOWNS
Half of parcel still not received..
Half of parcel still not received... no information about this.. just assuming they don't have in stock yet.. spent £380.00 and received 2 pairs of shorts and a pair of leggings for now...
AWFUL COMPANY DO NOT USE
Originally ordered beginning of September, items all showed in stock - once ordered I was told it was on back order "no prior showing on the website", was told over and over it was 2-3 days away. Requested a refund, only 5 weeks later has it been approved, still no financial return. Awful customer service, filled with 1 line response, and days of waiting times. DO NO ORDER
Do not buy from here
Returned a jacket that’s was supposed to be XL but fit more like a M and it’s been over 2 week since I returned it with first class Mail and they will not give me a refund
Tried to return a jacket they confirmed…
Tried to return a jacket they confirmed they had it but won’t refund me!!
Excellent service thanks
0* WORST COMPANY! SCAMMERS
If I can give 0 stars then I would. This company are nothing short of scammers. You will place an order and your order will not arrive. No matter how many times you email them they will not respond back. Stay away and go directly to Nike or the other brands.
No Delivery or Update
Ordered a pair of joggers on Thursday and its now the Tuesday with no update and no response to emails or messages even after paying the extra for 1-2 days shipping. The joggers are hard to find and I suspect they have sold out and not updated there website. God knows if ill get a refund or not as they can post on Instagram and send me spam emails but cant reply on either of them to an issue with my order.
Avoid !!!!
Placed an order worth over £600.00 received part of my order and now nearly 7 weeks later still haven’t received a refund or the rest of the order. Owed over £400.00
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