Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

After three days and over 8 hours of calls trying to resolve a situation, they stepped in and gave me that answers right away and couldn’t do enough to help. They even sent me a lot of extra informati... Zobacz więcej

Oceniono na 1 z 5

Absolutely horrendous company! I would never rent or buy a property in a block managed by them! I have a property in a flat in Catterick. The roof of the block has leaked since February. Still not fix... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The maintenance team at Primis have been absolutely first class from start to finish. They provide such a friendly, professional, quick and reliable service, and most importantly, they always do e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Primis efficiently manages all maintenance, hygiene, and security reports, always providing clear timelines if a fix takes time. Their service has steadily improved since taking over. Special thanks t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Firma zarządzająca nieruchomościami

Napisane przez firmę

We partner with select Resident Management Companies (RMC) and Right to Manage (RTM) clients providing a robust core of essential services that supplement our individually tailored resident engagement and customer service offering.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

42 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(42)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 25

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Honest, reliable and friendly

We were recommend Primis from a mutual client. We contacted them for advice on a property we were looking to buy that had grounds maintenance service charges in place, as we hadn’t come across this before. Primis broke down the legal jargon and made it understandable! We would now look to Primis to take over the service charges when that becomes an option.

20 stycznia 2026
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Great customer service, a warm heart felt welcome and understanding

I recently purchased an apartment in a building Primis currently manage. I called the office and my call was dealt with quickly and effectively.
The budget was explained to me, how often the services on site took place and I left the call feeling like they do care about their customers . Thank you everyone at Primis.

17 lutego 2026
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

A very committed and safe pair of hands

A very committed and safe pair of hands

27 stycznia 2026
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Fabulous team!

We have worked with Nick, Faye and the team at Primis Property Management in a professional capacity for the last 18 months and they are a pleasure to deal with.

The team are professional, responsive, friendly and fully committed to the service they provide and are clearly making huge improvements to the properties they manage and are making a positive difference to their clients.

We look forward to continuing to work with such a great team and supporting them along the way.

3 listopada 2025
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Primis

Nick and the team at Primis were dropped in at the deep end taking over the management of St Peters House in Doncaster as it had been mismanaged by a previous company who didn't have a clue how to run a company let alone a building. Nick has listened to us as Leaseholders and worked with the current Freeholder to rectify many issues with the building and finally we seem to be seeing light at the end of a very long tunnel, can't praise enough Nick and all the team at Primis, very professional and understanding.

22 października 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

The standard of management has gone up…

The standard of management has gone up remarkably since Primis took over. Repairs are dealt with efficiently and security has improved immensely.
Thank you

22 października 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Excellent Property Management

Nick and the team at Primis have been superb in supporting the transition from the previously property management company without any dramas and very professional.
Primis have ensured the transition was as smooth as possible and have played a key role in driving and expediting the essential property improvements forward as well as excellent communication with all concerned.
The performance of Primis to date has been excellent and as a director of the property they are managing I highly recommend them.

13 października 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Nick and Jake did a fantastic job

Nick and Jake did a fantastic job, carried on working through a thunderstorm and persistent rain and still kept smiling, we can't thank them enough, they were excellent, would recommend them for anyone who needs work done.

4 września 2025
Opinia niezależna
Logo Primis PM

Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Very impressive customer service

How refreshing to be able to give a truly well deserved 5 star review.
In this day and age it seems sadly too common for companies to treat people as though they don’t matter.
My dealings with Primis and in particular Nick King, have been the exact opposite of that. He has gone out of his way to be helpful in finding a way forward for our small development to be managed properly. He has liaised with the developer and kept myself and the residents updated as to the progress of the estate management transfer.
If only all companies were like this.
So very impressed and very grateful. Thank you.
Highly recommended

15 sierpnia 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Efficient & Helpful

Primis have recently taken over the management of 4 sites we provide grounds maintenance services for and I have found their team to be very helpful and eager to act upon resident concerns quickly.
Abi Sanderson is the property manager I have been communicating with, she is a great asset to their business always fast on response and very easy to work with.

23 lipca 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Faye at Primis

Faye at Primis is always very helpful, informative and very easy and reliable to work with. She is very responsive with any questions or concerns and nothing is ever too much to ask. I would recommend Faye to anyone that is looking to work with a professional individual.

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

I have worked alongside Primis as a…professional

I have worked alongside Primis as a professional for the past few months. In this time i have witnessed their complete commitment to property and they have completely turned around a complex that was more than worse for wear. Tis as been commented on by both tenants and professionals alike. They have responded quickly to any issues that have arisen and have such a compassionate yet professional approach. I spent the most of my time dealing with Bex and Vicki and found this an absolute pleasure. They are both extremely approachable yet knowledgeable and this made my dealings with them a really enjoyable experience, I would not hesitate recommending their property management services to anyone

17 czerwca 2025
Opinia niezależna
Logo Primis PM

Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

A very refreshing change of style

A very refreshing change of style - As a Conveyancer working for a High Street firm of solicitors I have had numerous dealing with Management Companies but have to say that I have been very impressed by all my interactions with Primis. Not only have they been easy to contact, prompt with responses and demonstrated a genuine client focused approach their Directors, Nick and Faye King, have resolved a long standing issue for one of my clients demonstrating a "can do" attitude. Happy client, happy conveyancer!

17 czerwca 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Joseph Locke House, well on the way back.

A really necessary couple of comments regarding Primis PM. They have recently assumed the management of Joseph Locke House, Barnsley. A large converted Government apartment block of 95 units. Previously abandoned by it's former owner, now freshly sold. So new partnership formed with Primis. From office manager Vicki, who is extremly contactable and efficient, to all other trades men and cleaners they are great. In a very short time have completly turned around the building and grounds. I have lived here over 5 years the atmosphere never been better. Onwards and upwards.

16 czerwca 2025
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Working with Primis PM is great we work great together,

Working with Primis PM is great we work together to better there Tenants security in making their homes a better environment to live in.
This company is one of the best property management companies out there in my opinion.....

11 czerwca 2025
Opinia niezależna
Logo Primis PM

Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

A Pleasure to Work With Primis

We’ve been contracting for Primis for some time now, and it’s been an absolute pleasure. The team is organised, professional, and always approachable — everything you’d want when you’re representing a company as a contractor.

A special mention to Abi, who’s been fantastic to work with.
She communicates clearly, is always supportive, and genuinely values the work we do. It makes a big difference knowing there’s someone like her on the other end who respects and appreciates your efforts.

Working with Primis been a great experience, and we look forward to continuing our partnership with them.

13 czerwca 2025
Opinia niezależna
Logo Primis PM

Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Fantastic management company! Nick King is a credit to it!

I recently sold my apartment where Primis Property Management took over the management of the apartment block in the final stages of the sale. Due to transfer of the management company, I worried about the effect it could have in terms of delays. But I hadn’t needed to worry. Nick King was incredibly helpful every time I spoke to him. He helped provide documents I was missing and when the central hub were misunderstanding what was needed from our solicitors, he stepped in to make sure it sped the process up and was seamless. Every time I’ve spoken to him since, he’s always had the time to address any queries or worries I’ve got in a compassionate and caring manner. He’s very knowledgable which was always helpful, and if he was ever out of office, he always had someone call me to let me know when he’d ring me back so I wasn’t left wondering.

Thank you to Nick and Primis for making this process easier to manage. It was a pleasure!

4 listopada 2024
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Knowledgeable and impartial advice

Called Primis for some leaseholder advice. I was given their details and a recommendation from an associate. I spoke to a lovely chap called Nick. He couldn't have been more helpful. He managed to answer all my questions with ease and really knew his stuff. Thanks for your help Nick, looking forward to having your support and knowledge to help us manage our block.

19 czerwca 2024
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Excellent customer service!

Excellent management company! Nick is kind, knowledgeable and efficient. His customer service is incredible and he has helped us with some complex issues regarding the purchase of our flat. We are very pleased he is managing our complex and are confident in the improvements he's put into place and the future maintenance of the village.

7 maja 2024
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

Oceniono na 5 z 5

Contractor feedback

Nick and the team have a great level of knowledge and years of experience which is clear with our interactions.

As a contractor, with many customers in the property management sphere, Primis PM are one of the best to work with.

Great communication and understanding of the scope of works required along with prompt payment of invoices make Primis a firm favourite in our office!

19 kwietnia 2024
Opinia niezależna
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Odpowiedź od Primis PM

Thank you for your kind words! We’re so glad to hear your experience with Primis PM has been excellent. Feedback like yours motivates us to keep raising the bar. We are here anytime you need us!

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