Wrongly accused me of doing fraud activities on their servers. I was using a software that connects to multiple proxy ports and scraping data from a website. They said I was doing some kind of "net sc... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I worked with many hosting providers over the last 20 years, from very small teams to large international companies. We mainly do Amazon Work,. Premium RDP turned out to be a very reliable partner ove... Zobacz więcej
I've used a number of different services including hosting and VPS from many different companies. I'm yet to find one who has customer service with bang for buck. Nothing and nobody beats PREMIUM RDP... Zobacz więcej
Reakcja na opinię
I have found you to be one of the most reliable companies around… keep up the good work
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Przetwarzanie chmurowe
Napisane przez firmę
Premium RDP is a web hosting provider that specializes in dedicated server hosting, cloud server and its related products and services. The Company started its business as a Sister Company of International IT Company Premium Technologies Private Limited having registered headoffice in United Kingdom, specializing in providing dedicated server hosting, server rental, VPS & RDP .Premium Technologies is ISO 27001:2013 and ISO 9001:2015 Verified Company. We have 750+ data centers which enable us to provide flexible options for our clients wherever they come from. With our own data centers in United Kingdom and US,China,UAE,Canada as well as cooperation with other centers, a worldwide coverage of products and services is guaranteed.
Dane kontaktowe
Unit 24 Highcroft Industrial Estate, PO8 0BT, Waterlooville Hampshire, Zjednoczone Królestwo
- +44-13-9234-1917
- info@premiumrdp.com
- premiumrdp.com
3,5
Średnia
102 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This is the best site for buying…
This is the best site for buying long-lasting RDPs I've dealt with so far.
Thank you for making my work easy
27 marca 2023
Great support team.
24 marca 2023
Scammers
I paid for a VPS that was never installed and later they just deleted my account without any notification.
Scam stay away.
17 września 2022
Opinia niezależna
Odpowiedź od Premium RDP
PLease Provide us Email ID/Order ID Alongwith any proof on email : billing@premiumrdp.com
We are genuine service company with valid details,we are EV SSL Verified company so dont worry,
In some cases if your account dont verified/your not willing to verify or used any vpn/proxy for creating account then definately your account permentally banned but it doesnot mean we scammed,you first receive refund for complete paid amount and then account ban occurs (but this is rare case).
here are our terms https://www.premiumrdp.com/legal
Thankyou
I am very happy as business customer’s…
I am very happy as business customer’s ,we are very satisfied.the support provided by them are good and its free ,whenever we need them they are available
Such a good company
28 maja 2022
Never had an answer from a real person…
Never had an answer from a real person and the only reply was through Facebook with a really bad attitude without answering my question. Live chat is never live, sales and info email never replies. Sketchy company reviews since there's no human interaction unless I guess you buy something from them, but before that, no clear information about the company.
26 maja 2022
Opinia niezależna
Odpowiedź od Premium RDP
thankyou so much for your feedback and highlighting your concern!
For any support needs, please open a ticket at https://www.billing.premiumrdp.com/submitticket.php
Please include any necessary information to provide you with faster service and a description of the problem / or assistance needed.
This will speed up the support time by allowing our team to immediately begin diagnosing the problem.
We respond in 1-10 minute ,our worldwide support is active 24/7 hours.have you submitted ticket with us?can you share your ticket number to check?
Can you confirm us what is your queries so our team can respond?
Regarding our company here are details:
Premium Technologies Private Limited"
Unit 24 Highcroft Industrial Estate
Enterprise Road, Horndean, Waterlooville,
Hampshire, United Kingdom, PO8 0BT
Company No: 11517846
VAT No:GB 302938120
D-U-N-S No: 224302384
LEI Code: 9845007FQ39697EFTA47
ICO. UK Reg No: ZA081986
billing@premiumrdp.com
Telegram : premiumtechsuk
Skype : premiumtechs
UK: +44-77-0999-8488
UK Emergency: +44-74-4142-8295
USA:+ 1-224-552-0555
ET:+ 3725-935-8364
Working Hours : Billing : (Mon-Fri)
Emergency Support : 24 Hours
https://www.premiumrdp.com/datacenter (worldwide datacenters)
Hope this will help
Thankyou have a good day ahead
Regards,
Marius
Marketing Team
Premium Group
Excellent
Excellent
I am very pleased by Marina professionalism and will to resolve my problems
6 marca 2022
Opinia niezależna
Optimised for my browsing needs
Optimised for my browsing needs. Quick response to queries.
3 marca 2022
The RDP works well except for a few…
The RDP works well except for a few instances where it tends to be slow
26 lutego 2022
Odpowiedź od Premium RDP
thankyou so much we appericiate your review and if there is any problem feel free to contact us through any channel (Ticket/Phone/Livechat) and we are here 24/7.
Regards,
Paul John
GM Premium Group
+447709998488
The RDP is quick and the customer care…
The RDP is quick and the customer care responded to my questions fast. I will choose you again and again. Kind regards
20 lutego 2022
Odpowiedź od Premium RDP
thankyou so much we appericiate your review and if there is any problem feel free to contact us through any channel (Ticket/Phone/Livechat) and we are here 24/7.
Regards,
Paul John
GM Premium Group
+447709998488
Best Services and Support thank you…
Best Services and Support thank you very much for quick professional response. 5 Stars.
10 lutego 2022
Opinia niezależna
Odpowiedź od Premium RDP
thankyou so much we appericiate your review .feel free to contact us through any channel (Ticket/Phone/Livechat) and we are here 24/7.
Regards,
Paul John
GM Premium Group
+447709998488
Their servers are rarely down
Their servers are rarely down. They also have servers all over the world. You can get a VPS in most countries. Been using their services for a few years now.
6 lutego 2022
Odpowiedź od Premium RDP
thankyou so much we appericiate your review and if there is any problem feel free to contact us through any channel (Ticket/Phone/Livechat) and we are here 24/7.
Regards,
Paul John
GM Premium Group
+447709998488
Wonderful service
2 lutego 2022
Odpowiedź od Premium RDP
thankyou so much we appericiate your review . feel free to contact us through any channel (Ticket/Phone/Livechat) and we are here 24/7.
Regards,
Paul John
GM Premium Group
+447709998488
very tough / bad support
very tough / bad support. no clear instructions to be followed. fake online support. many emails sent to complaints at premiumrdp.com & billing at premiumrdp.com with no response !
28 listopada 2021
Opinia niezależna
Odpowiedź od Premium RDP
Thankyou so much,can you please confirm us what is tough ?where we answered you bad or found our support bad ?clear instructions about which process is not available can you please confirm us so we can assist you have you any ticket id is this related to new account opening ?where you found our support is fake ?
Please respond on this tor thread (recommended) or send us email at complaints@premiumrdp.com
Thankyou
although here are our details :
"Premium Technologies Private Limited"
Unit 24 Highcroft Industrial Estate
Enterprise Road, Horndean, Waterlooville,
Hampshire, United Kingdom, PO8 0BT
Company No: 11517846
VAT No:GB 302938120
D-U-N-S No: 224302384
LEI Code: 9845007FQ39697EFTA47
ICO. UK Reg No: ZA081986
billing@premiumrdp.com
Telegram : premiumtechsuk
Skype : premiumtechs
UK: + 44-741-842-9975
UK Emergency : +44-797-833-1405
USA:+ 1-224-552-0555
ET:+ 3725-935-8364
Working Hours : Billing : (Mon-Fri)
Emergency Support : 24 Hours
Best Regards,
Marvs Hoimar
Senior Executive Support
Ur service is good
27 listopada 2021
Excellent service and even their…
Excellent service and even their support is friendly and prompt. Thanks
3 listopada 2021
The interface is easy to use and the…
The interface is easy to use and the service is pleasantly fast.
27 października 2021
I have been their client for the last 3…
I have been their client for the last 3 months.
I am a user who has servers from 100+ Providers but I have never seen bad providers more than premium RDP.
1- They have 3rd class support.
2- They could bandwidth manually.
3- They will charge before completing the month and then refund without any apologies.
4- They are not Providers they are resellers and charge double from the original developer.
5- They have 3rd class UI Whmcs.
6- If you order a server it will take 12 to 24 hours coz they purchase from somewhere and add into your panel.
7- They will cancel your services if you will ask questions multiple times.
8- If you ask him to cancel your VPS coz that one is not working fine they will send a request to cancel your account instead of one VPS.
9- In some cases, if you had an abuse report at your VPS they will cancel your services.
10- If your bandwidth is overdue they will stop your server instead overcharge.
22 października 2021
Odpowiedź od Premium RDP
Thankyou so much for your fedback please note our team is available 24/7 to assist you please send us complaint at complaints@premiumrdp.com,
here is answer for your every concern!we are happy to answer you ,
1- They have 3rd class support.
Ans:
our response team is within 1-5 minutes for every customer.
Please tell us your email address or account details so we can help you and resolve your quries.
2- They could bandwidth manually.
Ans :
Our bandwith is monitired by our system which is client server panel here is our cloud platform : https://cloud.premiumtech.uk and here is screenshot: https://paste.pics/EI1LG the bandwoth monitored by client through cloud portal,we have many regions with free unlimited bandwith.
For VPS you have complete control panel where you can monitor your usage:
here is screenshot :https://paste.pics/EI1LT
as per our given response your claim regarding manual bandwith is false.
3. They will charge before completing the month and then refund without any apologies.
Ans :
we doesnot charge before completeing month as all our vps services are on monthly basis and for cloud its hourly as well
here are our billing policies https://www.premiumrdp.com/legal
Note :
Dont Forget we are Company wth complete EV SSL Verification you can claim 1000000$ from us in this regard here is our compliance ev verification link:
https://secure.trust-provider.com/ttb_searcher/trustlogo?v_querytype=W&v_shortname=POSEV&v_search=https://www.premiumrdp.com/&x=6&y=5
your claim is wrong
4.They are not Providers they are resellers and charge double from the original developer.
Ans :
we are eu company https://find-and-update.company-information.service.gov.uk/company/11517846 with own dc facilites in some locations we have partnership with dc to provide you better services
and our Prices are lowest we offer Free Windows for windows servers as we are microsoft premium partner for more about us readout here : https://www.premiumrdp.com/about-us
5. They have 3rd class UI Whmcs.
Ans :
Its worldwide billing platform like many big companies we also use same for managing customers.for cloud we have our own UI :https://cloud.premiumtech.uk
6. If you order a server it will take 12 to 24 hours coz they purchase from somewhere and add into your panel.
Our services are instantly auto active once your signup but for new accounts it might take 30 minutes to manually review accounts its mentioned in our terms :
https://www.premiumrdp.com/legal,to avoid from fraudulent customers/spammer we use fraud detection tools and Premium Technologies covers the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018 ICO UK : https://ico.org.uk/ESDWebPages/Entry/ZB237163
7.They will cancel your services if you will ask questions multiple times.
we never cancel accounts or services for any customer but please note in our terms htps://www.premiumrdp.com/legal its mentioned services will be used for legal purposes,we reserve right to cancel or terminate services on notice if your void terms like as :
You cannot use server for following plus no DMCA Content Allowed:
Child Pornography
Anti-goverment websites
Zoo
Botnet/Malware Administration
Hacking Tools (DOS, Scanners, etc.)
NO SPAMMING emails from the servers
Phishing Websites
If you will void terms use for above things we reserve right to suspend your services on notice we are responsible company.
8.If you ask him to cancel your VPS coz that one is not working fine they will send a request to cancel your account instead of one VPS.
Ans :
your server working is through control panel so there is no chance of any failure we monitor all nodes all regions all times but still if you feel any error issue we are available 24/7.our support is free of cost.we are available through ticket,phone,social media.
9.In some cases, if you had an abuse report at your VPS they will cancel your services.
Ans :
we never cancel accounts or services for any customer but please note in our terms htps://www.premiumrdp.com/legal its mentioned services will be used for legal purposes,we reserve right to cancel or terminate services on notice if your void terms like as :
You cannot use server for following plus no DMCA Content Allowed:
Child Pornography
Anti-goverment websites
Zoo
Botnet/Malware Administration
Hacking Tools (DOS, Scanners, etc.)
NO SPAMMING emails from the servers
Phishing Websites
If you will void terms use for above things we reserve right to suspend your services on notice we are responsible company.
10- If your bandwidth is overdue they will stop your server instead overcharge.
Ans :
As we explained with screenshots if your bandwith like as in hongkong completes you checked you can ask our sales to upgrade your server or add bandwith on additional charge we never auto charge bandwith for any customer.
Hope above answers are as per your allegations but still we are available for 24/7 for any further answer,Please send us email complaints@premiumrdp.com
becuase we are unable to track your revew email
Best Regards,
Paul
Director Marketing
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.