Pity the SO CALLED sales team doesn’t know how to clean items used for applying your concrete / patio paint , ?, if they haven’t got a clue ADMIT the same and not try to BLAGG your way , in an aim to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Easy to order fast reliable delivery service. Unfortunately I have not been able to use the paint as yet having to strip old paint from decking and the weather hadn’t been too kind however good weathe... Zobacz więcej
An easy-to-navigate website with plenty of information about the available products. The product was delivered on time and was well packaged. Used it today on some old tarmac. Followed the instruction... Zobacz więcej
Product great and works well. Have had 2 deliveries from you and did send some feed back about the first one to your sales team and the tin (20ltr) was heavily damaged. Unfortunately I haven’t heard a... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.
Your One-Stop Solution for Paints and Coatings
Napisane przez firmę
- High-Quality Paints and Coatings
- At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
- Trusted Brands – Everest Paints, SummitSeal & Paintmaster
- We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
- Comprehensive Accessories Range
- We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
- Expert Advice and Customer Support
- Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.
Product Quality Guarantee
Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost.
Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell.
For more information, visit premiumpaints.co.uk or contact our team today.
Dane kontaktowe
Unit 8-11 Ashvale Road, NG22 0NH, Tuxford, Zjednoczone Królestwo
- 01909495708
- sales@premiumpaints.co.uk
- premiumpaints.co.uk
4,3
Doskonała
930 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 52% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered some paint and payed for…
I ordered some paint and payed for overnight delivery, expecting a delivery 1 or 2 days, however it was delivered on the 3rd day with they class as free delivery. I did contact them and they refunded by delivery charge, how ever when weather was that bad by the time the paint arrived I have not been able to use it yet, missing the 3 very sunny days that I could have used the paint,
29 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback - we are doing our best to get on top of these occasional delayed deliveries by implementing new procedures and careful planning regarding stock levels.
Items not delivered within said time
Items not delivered within said time
No notification of being delayed
28 maja 2026
Odpowiedź od Premium Paints
Thank you for your feedback, and please accept our apologies for the delay and the lack of notification regarding your delivery.
Because our items ship from separate warehouses via different couriers, your order was split into two packages. I can see that while the first package arrived safely on time via our free standard delivery service, the second package containing your accessories unfortunately slipped a day outside of our 2-3 working day window.
We are very sorry for the frustration this caused and for the missing tracking updates. We are addressing this with our courier network to ensure better communication moving forward.
Wrong tracking number given
Wrong tracking number given, ordered before bank holiday weekend. Picker must have still been pi**ed. Unable to track was repeatedly told it would be here next day for over 6 days even though it was apc overnight delivery. Just fobbed off at every opportunity. Only positive was Kay who sorted out my refund.
Terrible experience
28 maja 2026
Odpowiedź od Premium Paints
Please accept our sincere apologies for the incredibly frustrating experience you had with your tracking information and the delivery delays over the bank holiday period.
I wanted to clarify that our tracking numbers are generated and emailed to customers automatically by the courier's system once an order is booked. We have since checked the system and found that the courier issued a completely inactive tracking link on their end, which explains why you were unable to get accurate updates on your APC delivery. We are looking into why this system error occurred with them to prevent it from happening again.
That being said, I am very glad to hear that Kay was able to step in and ensure your refund was processed swiftly for you. I will be sure to pass your kind words along to her.
Very poor quality batch of paint so that it was unusable.
There was a problem, that happens but it is how it is rectified that is important and that is what you did.
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback, glad to hear we could get your problem resolved!
Great product and great service
Great product and great service. Could not be more pleased and thankyou.
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the lovely feedback, glad to hear you had a positive experience!
Ease of ordersing through you was fine…
Ease of ordersing through you was fine howver the condition my item arrived in wasnt good. the item arrived with a large dent. it looked like it had been rolled around the van. considering how much i paid i expected a smoother delivery.
28 maja 2026
Odpowiedź od Premium Paints
Thank you for your feedback. We are glad the ordering process went smoothly, but we are sorry to hear that the outer tin arrived with a dent.
Our metal tins are designed specifically to act as robust protective packaging to ensure the liquid inside remains completely sealed and unaffected during transit. While the courier's delivery photo shows the tin arrived fully sealed, upright, and leak-free, we completely understand you expected it to arrive in pristine cosmetic condition.
If you feel the dent is severe enough to affect the opening or safe handling of the product, please email a few photos over to our sales team at sales@premiumpaints.co.uk along with your order number. We will gladly take a look and assist you from there.
Amazing service
Amazing service, and great prices.
Would definitely recommend giving a try.
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the recommendation, glad you had a positive experience!
Delivery is excellent well packed
Delivery is excellent well packed, paint is great we can’t fault it
26 maja 2026
Odpowiedź od Premium Paints
Thank you for the lovely feedback, very much appreciated!
Exceptional company and product
I would highly recommend both this company and their products.
This is the second time I have used their product and the paint is exceptional. We have used it for external use on metal and it has covered extremely well and has great durability.
On my second occasion we had an issue which was quickly sorted so I highly recommend the company for their attitude and customer service. I have not had such a positive customer experience for a long time. So well done to the team, I will recommend you to anyone who is looking for your product.
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback! It's great to hear that the team was able to help you resolve this issue.
Excellent service
Excellent service, the quality of the paint is great, I will be back to buy more paints.😎👍
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback, much appreciated!
Great customer service when I had to…
Great customer service when I had to change my order
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback, glad we could sort this out for you!
Odpowiedź od Premium Paints
Thank you for the feedback!
Would definitely recommend
Not yet used the paint but the whole ordering process was good and it was delivered quickly. I also used the online chat and that also proved useful for a query I had.
27 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback, we hope your project turns out great!
Odpowiedź od Premium Paints
Thank you for the feedback! Glad to hear you had a great experience.
Odpowiedź od Premium Paints
Thank you for the feedback, we hope your project turns out great.
Everest concrete paint
Ordering and delivery good,very pleased with the application and coverage of the paint, the terracotta a little lighter than the colour chart lead me to believe awaiting to assess its durability.but overall pleased with the product.
26 maja 2026
Odpowiedź od Premium Paints
Thank you for the feedback - we are working to get these colour charts updated shortly as most of our products will be receiving an overhaul in the coming months.
Odpowiedź od Premium Paints
Glad to hear you are happy with our products!
We Contacted the company regarding the…
We Contacted the company regarding the sealer had made the block paving go different colours shades.
They don't care on helping us we chased them a few times now no help
The customer service is shocking take the money and run.
Please be aware
Wasted best part of £500 we should of used Resiblock like we did on our last two houses,but this product was cheaper now we know why.
One ruined drive left high on dry .
This so called premium product it doesn't even has and instructions how to apply on the 20lt tins !
26 maja 2026
Odpowiedź od Premium Paints
Hi Nigel,
We are sorry to hear that you are unhappy with the finish of your driveway, but we must respectfully clarify the details of your interaction with our team. Our records show that we have not ignored your emails; our representatives, Kay and Jack, responded promptly on the very same day to review your photos and investigate your query.
As our technical team explained in our email correspondence, the shading symptoms present on your block paving are highly typical of trapped moisture beneath the surface barrier, rather than a product defect. When sealers are applied in warm conditions (such as the 25-degree weather you mentioned), the top layer can skin over and cure rapidly, sealing in latent ground moisture beneath it. This prevents the sealer from breathing and leaves a dark or uneven finish.
Regarding instructions, full technical data sheets and step-by-step application guides are hosted digitally directly on our website product pages for all trade-size 20L drums. If an application issue or a suspected product variance is noticed immediately upon opening a tin, our guidelines always advise stopping the application immediately and contacting support before proceeding across a large area.
We remain open to discussing technical remedies that can help break down the trapped moisture and balance out your finish. Please continue your correspondence with Jack through your active support email thread so we can assist you with the proper next steps.
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