PremiHair Recenzje 

501
Wynik TrustScore: 4 na 5

3,8

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

They have a very bad communication I sent emails after emails no one replies or answers the phones. I try calling the phone number it does not work it says “this phone number is invalid”. very bad cus... Zobacz więcej

Oceniono na 5 z 5

I brought one pack of 10 inch kinky curly hair and done next day delivery which came as expected. Hair has a really nice soft texture and no shedding using for a top bun so havent washed yet but think... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I ordered bundle pack of Brazillian kinky virgin hair including closure. I ordered the items on Thursday and they were delivered on Monday morning and the packaging is excellent too. Premihair kept me... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Lovely wig, not sure if it's Brazilian or Peruvian hair but it's really lovely. Although said free wig cap on their website but mine didn't come with any wig cap. And I also tried to purchase another... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami do włosów

Informacje przekazane przez różne źródła zewnętrzne

PremiHair is an online Hair Supplier based in Birmingham, UK. We offer the best quality hair products, at unbeatable prices, all available for UK and Worldwide Delivery. We accept all major debit and credit cards through Amazon, PayPal & SagePay. Questions? Email info@premihair.co.uk, call 0800 612 6946 or find us on WhatsApp 078 357 40008.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

501 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(501)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Bad customer services.

They have a very bad communication I sent emails after emails no one replies or answers the phones. I try calling the phone number it does not work it says “this phone number is invalid”. very bad customer service. Can’t even find out if my package has been sent cause they don’t let me know anything. Don’t think I’ll be ordering from here again.

5 września 2019
Opinia niezależna
Oceniono na 2 z 5

Won’t proactively rectify errors they’ve made, customer service gone downhill

On 2 occasions they have sent me the wrong length just because shorter was not in stock without courtesy of calling me prior. They pulled every tactic to avoid me returning and covering postage and just wore me down to the point I had to install the wrong length. I recommended them to a lot of friends and installers and sent £1000s business their way but service is now appalling, I no longer shop here and buy direct from China.

11 maja 2018
Opinia niezależna
Oceniono na 1 z 5

Do not buy from this website!!

Do not buy from this website!!!
I ordered some hair and I was very pleased with how it looked, I had it weaved in and made sure I followed every care instruction so I could get the best use out of it. Within 7 days of having the hair weaved in it was matted and ruined. I contacted the company for advice and was told it was my own fault and they would do nothing.
Before I ordered this product I don’t a lot of research and contacted the company and asked many questions in needed help with and it now seems everything they told me was a lie. They have fobbed me off and do not care about the £250+ that I have now wasted.
Do not waste your time with these products.

15 kwietnia 2018
Opinia niezależna
Oceniono na 1 z 5

Was really disappointed,because i…

Was really disappointed,because i ordered for 8pieces of hair and i received 7pieces,so My question is WHO protect My money to make sure What i pay for is What i recieve?because the Way My case was handled it was like your word against mine

27 marca 2018
Opinia niezależna
Oceniono na 1 z 5

I was really disappointed

I was really disappointed, because I felt there is on one to protect my money! I ordered hair, 8pieces,i received 7pieces,and all they could tell me was the weight was correct for 8 pieces, the package was not broken, so my question to them is who is there to confirm what the customer pays for is what she receives, coz when you order, it's pieces not in kgs?

27 marca 2018
Opinia niezależna
Oceniono na 5 z 5

I love your product and have bought off…

I love your product and have bought off you before when was going through chemo and still need extentions as im on tablets rest of my life and they cause hairloss .and i would highly recomend your products they are great value and quality and service is spot on thankyou x

16 lutego 2018
Opinia niezależna
Oceniono na 1 z 5

So tired of these Asian scams exploiting black women

If you care about your money, DON'T give it to this company.

I am unsure how these scam artists have managed to get such a high rating on Trustpilot, and I feel sorry for everyone who - like me - has been suckered in as a result, thinking that they are a trustworthy company. I can only guess that many of these reviewers ordered different hair, don't wash the hair before they install it or are happy to be lied to.
Long story short, don't order their so-called "unprocessed virgin" hair. It is processed, a lot. There was enough dye running from the hair when I washed it to paint a Picasso. After a long email chain in which they repeatedly lied to me, despite the evidence I showed them they finally admitted - and I quote:
"All of this hair has processed a light pressed colour"

That is not the definition of unprocessed hair. For all I know it wasn't even virgin. Their refund policy is a joke, as they claim to refund faulty products but then state that the product must be unopened - knowing full well that you have to open - and wash - the product to discover that it's fake.
After refusing to give me all my money back even after I opened a PayPal dispute, I have finally been able to recover my money thanks to helpful customer service at PayPal. As for this scam company, they wouldn't know customer service if it hit them in the face. Don't buy.

15 lutego 2018
Opinia niezależna
Oceniono na 5 z 5

Love PremiHair

Love PremiHair have bought from them a few times. The closures are very good quality for the price. They deliver very quickly and let you know every step of the way where your order is. I would order again from this company.

14 lutego 2018
Opinia niezależna
Oceniono na 4 z 5

The hair I should nice and soft but hairline could be better

The hair I should nice and soft. I think the closure should maybe just have had a straighter hairline so that I could pluck it better to suit my head and the shape of my own hairline. The way it's designed is as though it had a spesific head shape or hairline shape. But I will figure out how to work with it. The hair is nice and soft .

13 lutego 2018
Opinia niezależna
Oceniono na 3 z 5

360 closure shedding

Closure looks good, average quality. Arrived on time. Started shedding within days of having the hair put in.
Pictures on the website could be better e.g. show chosen hair colour and length.

4 lutego 2018
Opinia niezależna
Logo PremiHair

Odpowiedź od PremiHair

Hello,

We are so grateful that you have chosen PremiHair and shared us with your friends. Our customer service is available on what's app, e-mail and phone call. If you order your next order before 3 pm, we will ship it on the same day ! If you need the hair urgently, you can also choose express delivery and receive it on the next working day ! Don't forget to try the hair on and also give us a review ! Remember you can get £5 off on your next order for taking a selfie with your new hair and tag us on Instagram @premihairuk

Kind Regards,

The PremiHair Team

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