What a fab company. Their professionalism and work ethos are second to none. Everyone we have been in contact with is very helpful and always returns emails and calls. Ollie, who installed our air... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We have been really pleased with the service provided by Premier Heating. The initial quotation (to change a system boiler to a combi) was clearly explained by Zach. The installation carried out by Ty... Zobacz więcej
We recently had air con installed and couldn't be more pleased. Harley was extremely polite efficient and tidy. He explained the process clearly I would have no hesitation in recommending Premier Heat... Zobacz więcej
Reakcja na opinię
From the initial quote to the end result we are so happy with our new boiler! I was provided a fixed quote, and was recommended a few different things to help improve the heating system in my home. H... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
From leaky pipes to heating repairs, dripping taps to old boiler nightmares, we can help! Premier Heating Solutions are your local experts for all your heating and hot water needs. We offer a completely transparent, fixed price service and aim to have you back up and running in one visit. Need a new boiler? We can carry this out in as little as 48 hours. We offer a range of repayment methods, a 15-year guarantee and 24/7 ongoing support at no additional cost.
Dane kontaktowe
19 Horseshoe Park, RG8 7JW, Reading, Zjednoczone Królestwo
- 01491 671718
- enquiries@premierheatingsolutions.co.uk
- premierheatingsolutions.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Premier Hive and Steve. Premier Hive and Steve 2022…
Premier installed Hive for me in 2022 and I love having it. As I am partially sighted I sometimes need help to make changes to the system and Steve was a star, he sorted out the problem and showed me how to take some simple steps to put it right. Well done Steve and Premier Heating.

Odpowiedź od Premier Heating Solutions
A good job done.
Steve did a great job today. Completed the planned repair and fixed additional leak so another visit wasn’t required. Thanks Steve!

Odpowiedź od Premier Heating Solutions
Very happy with Steve's work
Very happy with Steve's work, was a friendly and knowledgeable presence throughout

Odpowiedź od Premier Heating Solutions
5-star service
5-star service! The company responded quickly. Steve, the engineer is polite, professional and helpful. He came on time, identified what's needed to be done, provided estimate for the cost and time. He completed the work as promised. Very happy with the work.

Odpowiedź od Premier Heating Solutions
Excellent Service
Excellent Service
Steve came out to address our tricky water pipe and stopcock problem.
He explained carefully what the solution would be , and provided an acceptable quote.
We found Steve to be both knowledgeable, cheerful and friendly
We were happy with his visit.

Odpowiedź od Premier Heating Solutions
Customer service was excellent
Customer service was excellent. Steve was especially helpful and explained everything thoroughly. Thanks again for your service.

Odpowiedź od Premier Heating Solutions
Steve was very polite and friendly- he…
Steve was very polite and friendly- he was knowledgeable and explained everything clearly- we would like him to return to do the work that needs doing on our heating system if possible

Odpowiedź od Premier Heating Solutions
Recent heating problems.
Recent heating problems.
liked how you were given a quote and not an estimate for the work that was needed.

Odpowiedź od Premier Heating Solutions
The work was done with efficiency and…
The work was done with efficiency and with no mess.
Everything you could ask for

Odpowiedź od Premier Heating Solutions
A Christmas Review
A Christmas Review
Premier Heating came with swagger and a grin
Promised first-time perfection, but it’s chaos I’m in
A new thermostat - you’ll control it with ease
Now we live under its whim
a cruel little tease.
Their rates astonish – two hundred and fifty an hour
Leaving a taste indescribably sour
They talked themselves up, you can trust in our name
But left us with heating
that no-one can tame.
Paying through the nose for a solution that won’t work.
A central heating system stuck on berserk
I gave them that trust, they gave me despair
If you book Premier Heating
do please beware.

Odpowiedź od Premier Heating Solutions
Excellent Christmas service
Coming up to Christmas, I fully expected that any work would take several weeks to book-in because of the holidays. Premier went out of their way to make sure our heating was repaired before Christmas. Very grateful 🙏
Chris did a fabulous job
Chris did a fabulous job, explained everything very clearly and was courteous throughout. Would not hesitate to recommend or use again.
Helpful and courteous engineer
Helpful and courteous engineer.
Thorough and efficient service. Thank you
Great service
Steve was great. He rang before he was coming to let me know he was on his way and arrived when he said he would. He quickly identified the problem, explained all the ways it could be solved and shared about additional services available. He got everything fixed without needing a return appointment and I now have working central heating again. He was so kind in explaining how the new controller worked and I am confident that if anything happens Premier Heating will be able to get it sorted again in the future.
Very satisfied customer
Professional, polite and extremely efficient.
Philip easily assessed the problem (broken boiler and immersion heater), Chris carried out the majority of work with dedication to completing a difficult installation, with Tyler and Stefan assisting at the final stage.
We are very grateful to all of them and would highly recommend Premier Heating Solutions.
Ollie was great
Ollie was great, very professional service from start to finish. Resolved my issue in excellent time.
Cold water tank getting warm and overflow running outside
Initial visit to investigate problem, quote given to replace hot water tank due suspect leak from heating coil into hot tank back feeding hot water to cold tank in loft. “Haze” visible from hot water entering the cold water in the cold water tank from the pipe that normally supplies water to the hot tank to be heated. Darren left only to return 15 mins later saying he wanted to check the kitchen mixer tap due to the amount of water entering the cold tank (I had tied the mains feed float valve closed and recorded the level change daily since first noticing the overflow running) He found mains pressure internally leaking into the hot system in the kitchen tap forcing it’s way up into the hot tank and pushing the hot water into the cold tank. He cancelled the previous quote and issued another to replace the kitchen tap that I gladly accepted. (Saving about £1000) Approx a week later Steve visited to replace the tap at approx 5pm. Due to difficulties of access the 1hr job turned into 2 and he ended up an hour and a bit in his own time when he left. Both of the guys were polite, neat and tidy, mopped up any residual water and took away all rubbish on leaving. They both showed determination to fix the problem and remained cheerful when things were not going as expected. I’m really pleased to have come across this company who in my experience have been trustworthy and reliable and a far cry from plumbers in the past who talk a good job but often have not delivered what they’ve promised and sometimes not even bothered to turn up.
Easy to recommend, great experience, Harley is a pro!
I was recommended Premier Heating Solutions by a family member. Zach provided a comprehensive and clear quotation and answered all our questions, he even found a small leak in our water tank that British Gas had missed. Harley did a fantastic job on the installation. There was some complicated flu work and modification of a cupboard to fit the new boiler, but Harley showed experience beyond his years in doing a very neat and tidy job. A second engineer arrived later in the day to help Harley finish off the job, and everything was left clean and tidy. All covered by a great warranty and aftercare service. I would recommend this company without hesitation.
Floor Heating Repair.
Steve did a thorough job of diagnosing the problem with the floor heating and offering a cost-saving solution.
Outstanding
Premier heating are without doubt the BEST heating company I have dealt with- particularly because of their outstanding support for the elderly and vulnerable. They installed the boiler and have managed and supported my elderly Father for a number of years. NO problem was too small and no solution was unachievable. They have ALWAYS been prompt, reliable, courteous and professional in all my dealings from the Office staff to the engineers.
I'm sorry were leaving you- it has ALWAYS been a pleasure. ( I've recommended you to the new owners of the house. )
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