Premier Heating Solutions Recenzje 

147
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

What a fab company. Their professionalism and work ethos are second to none. Everyone we have been in contact with is very helpful and always returns emails and calls. Ollie, who installed our air... Zobacz więcej

Oceniono na 5 z 5

We have been really pleased with the service provided by Premier Heating. The initial quotation (to change a system boiler to a combi) was clearly explained by Zach. The installation carried out by Ty... Zobacz więcej

Oceniono na 5 z 5

We recently had air con installed and couldn't be more pleased. Harley was extremely polite efficient and tidy. He explained the process clearly I would have no hesitation in recommending Premier Heat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the initial quote to the end result we are so happy with our new boiler! I was provided a fixed quote, and was recommended a few different things to help improve the heating system in my home. H... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi ciepłownicze
  2. Usługi gazownicze
  3. Bojlery i ogrzewanie
  4. Hydraulik

Napisane przez firmę

From leaky pipes to heating repairs, dripping taps to old boiler nightmares, we can help! Premier Heating Solutions are your local experts for all your heating and hot water needs. We offer a completely transparent, fixed price service and aim to have you back up and running in one visit. Need a new boiler? We can carry this out in as little as 48 hours. We offer a range of repayment methods, a 15-year guarantee and 24/7 ongoing support at no additional cost.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

147 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(147)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Premier Hive and Steve. Premier Hive and Steve 2022…

Premier installed Hive for me in 2022 and I love having it. As I am partially sighted I sometimes need help to make changes to the system and Steve was a star, he sorted out the problem and showed me how to take some simple steps to put it right. Well done Steve and Premier Heating.

21 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

We’re so pleased to hear you’ve been enjoying your Hive system and that Steve was able to help get everything sorted for you. It’s great to know he took the time to explain things clearly and help you feel more confident using the system moving forward. We’ll be sure to pass your kind comments on to Steve, and we’d be delighted to help again whenever you need us.

Oceniono na 4 z 5

A good job done.

Steve did a great job today. Completed the planned repair and fixed additional leak so another visit wasn’t required. Thanks Steve!

20 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

Steve will be really pleased to hear your feedback. It’s great to know he was able to complete the planned repair and sort the additional leak at the same time to save you needing another visit. Thanks again for your kind comments, and we’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

Very happy with Steve's work

Very happy with Steve's work, was a friendly and knowledgeable presence throughout

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Premier Heating Solutions

Great to hear you were so pleased with the service Steve provided. We’re glad his friendly approach and knowledge made such a positive impression throughout the visit. We’ll be sure to pass your feedback on to him, and we’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

5-star service

5-star service! The company responded quickly. Steve, the engineer is polite, professional and helpful. He came on time, identified what's needed to be done, provided estimate for the cost and time. He completed the work as promised. Very happy with the work.

16 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

Thank you for the fantastic feedback. We’re so pleased to hear you were happy with the quick response and the service Steve provided from start to finish. It’s great to know his professional and helpful approach, along with clear communication throughout the work, made the whole process straightforward for you. We’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

Excellent Service

Excellent Service
Steve came out to address our tricky water pipe and stopcock problem.
He explained carefully what the solution would be , and provided an acceptable quote.
We found Steve to be both knowledgeable, cheerful and friendly
We were happy with his visit.

15 stycznia 2026
Opinia niezależna
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Odpowiedź od Premier Heating Solutions

Thank you for your lovely feedback. We’re pleased to hear Steve was able to help with the issue and that he explained the solution clearly for you. It’s great to know his friendly and knowledgeable approach made the visit such a positive experience. We’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

Customer service was excellent

Customer service was excellent. Steve was especially helpful and explained everything thoroughly. Thanks again for your service.

14 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

Thank you for your kind feedback. We’re really pleased to hear you were happy with the service provided and that Steve took the time to explain everything thoroughly for you. We’ll be sure to pass your comments on to him, and we’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

Steve was very polite and friendly- he…

Steve was very polite and friendly- he was knowledgeable and explained everything clearly- we would like him to return to do the work that needs doing on our heating system if possible

8 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

Thank you for your kind feedback. It’s great to hear you were so pleased with the service Steve provided and that his friendly approach and clear explanations gave you confidence in the work needed on your heating system. We’ll be sure to pass your comments on to him, and we’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

Recent heating problems.

Recent heating problems.
liked how you were given a quote and not an estimate for the work that was needed.

5 stycznia 2026
Opinia niezależna
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Odpowiedź od Premier Heating Solutions

We’re pleased to hear you were happy with the service provided and especially appreciated the clear and upfront quotation for the work needed. We always aim to be transparent with our customers, and we’d be delighted to help again whenever you need us.

Oceniono na 5 z 5

The work was done with efficiency and…

The work was done with efficiency and with no mess.
Everything you could ask for

7 stycznia 2026
Opinia niezależna
Logo Premier Heating Solutions

Odpowiedź od Premier Heating Solutions

We’re delighted to hear you were happy with the service provided. It’s great to know the work was carried out efficiently and left clean and tidy throughout. We’d be very happy to help again whenever you need us.

Oceniono na 1 z 5

A Christmas Review

A Christmas Review

Premier Heating came with swagger and a grin
Promised first-time perfection, but it’s chaos I’m in
A new thermostat - you’ll control it with ease
Now we live under its whim
a cruel little tease.

Their rates astonish – two hundred and fifty an hour
Leaving a taste indescribably sour
They talked themselves up, you can trust in our name
But left us with heating
that no-one can tame.

Paying through the nose for a solution that won’t work.
A central heating system stuck on berserk
I gave them that trust, they gave me despair
If you book Premier Heating
do please beware.

23 grudnia 2025
Opinia niezależna
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Odpowiedź od Premier Heating Solutions

Hi Peter, thank you for the feedback.

Following your comments, we re-attended and confirmed the T6R thermostat installation and the associated rewiring were completed as quoted and are operating correctly.

The issue you reported (radiators coming on when hot water is on) was caused by a separate component fault: a central-heating zone valve letting by / stuck passing. This is not caused by the thermostat installation.

Since then, and following your acceptance of an additional fixed-price quote, we have returned and replaced the faulty zone valve, and the system is now operating correctly.

On pricing, the “£250/hour” figure referenced doesn’t reflect how the work was quoted. This was a fixed price agreed in advance, including VAT, parts/materials, and the labour required to complete the work safely and correctly.

Oceniono na 5 z 5

Excellent Christmas service

Coming up to Christmas, I fully expected that any work would take several weeks to book-in because of the holidays. Premier went out of their way to make sure our heating was repaired before Christmas. Very grateful 🙏

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Chris did a fabulous job

Chris did a fabulous job, explained everything very clearly and was courteous throughout. Would not hesitate to recommend or use again.

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great service

Steve was great. He rang before he was coming to let me know he was on his way and arrived when he said he would. He quickly identified the problem, explained all the ways it could be solved and shared about additional services available. He got everything fixed without needing a return appointment and I now have working central heating again. He was so kind in explaining how the new controller worked and I am confident that if anything happens Premier Heating will be able to get it sorted again in the future.

18 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very satisfied customer

Professional, polite and extremely efficient.
Philip easily assessed the problem (broken boiler and immersion heater), Chris carried out the majority of work with dedication to completing a difficult installation, with Tyler and Stefan assisting at the final stage.
We are very grateful to all of them and would highly recommend Premier Heating Solutions.

11 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Cold water tank getting warm and overflow running outside

Initial visit to investigate problem, quote given to replace hot water tank due suspect leak from heating coil into hot tank back feeding hot water to cold tank in loft. “Haze” visible from hot water entering the cold water in the cold water tank from the pipe that normally supplies water to the hot tank to be heated. Darren left only to return 15 mins later saying he wanted to check the kitchen mixer tap due to the amount of water entering the cold tank (I had tied the mains feed float valve closed and recorded the level change daily since first noticing the overflow running) He found mains pressure internally leaking into the hot system in the kitchen tap forcing it’s way up into the hot tank and pushing the hot water into the cold tank. He cancelled the previous quote and issued another to replace the kitchen tap that I gladly accepted. (Saving about £1000) Approx a week later Steve visited to replace the tap at approx 5pm. Due to difficulties of access the 1hr job turned into 2 and he ended up an hour and a bit in his own time when he left. Both of the guys were polite, neat and tidy, mopped up any residual water and took away all rubbish on leaving. They both showed determination to fix the problem and remained cheerful when things were not going as expected. I’m really pleased to have come across this company who in my experience have been trustworthy and reliable and a far cry from plumbers in the past who talk a good job but often have not delivered what they’ve promised and sometimes not even bothered to turn up.

9 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Easy to recommend, great experience, Harley is a pro!

I was recommended Premier Heating Solutions by a family member. Zach provided a comprehensive and clear quotation and answered all our questions, he even found a small leak in our water tank that British Gas had missed. Harley did a fantastic job on the installation. There was some complicated flu work and modification of a cupboard to fit the new boiler, but Harley showed experience beyond his years in doing a very neat and tidy job. A second engineer arrived later in the day to help Harley finish off the job, and everything was left clean and tidy. All covered by a great warranty and aftercare service. I would recommend this company without hesitation.

24 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding

Premier heating are without doubt the BEST heating company I have dealt with- particularly because of their outstanding support for the elderly and vulnerable. They installed the boiler and have managed and supported my elderly Father for a number of years. NO problem was too small and no solution was unachievable. They have ALWAYS been prompt, reliable, courteous and professional in all my dealings from the Office staff to the engineers.
I'm sorry were leaving you- it has ALWAYS been a pleasure. ( I've recommended you to the new owners of the house. )

8 grudnia 2025
Opinia niezależna

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