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Preloved Tech Recenzje 

514
•
Wynik TrustScore: 4.5 na 5

4,4

Recykling i odblokowywanie telefonów komórkowych
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This was a positive experience. I had some issues with the label but I called customer service and it was easily resolved. They were helpful and communicated clearly and professionally. I also got a g... Zobacz więcej

Oceniono na 5 z 5

I accepted the price for my phone and opted to print my own label, went to royal mail through Preloved link printing label wouldn't work. So waited about 5 days for posting envelope from Preloved. Onc... Zobacz więcej

Oceniono na 5 z 5

I bought a few items via eBay live, I could see them well and Matt explained everything in detail. When I received them I was so happy, they looked even better than in the show, excellent condition an... Zobacz więcej

Informacje dotyczące firmy

  1. Recykling i odblokowywanie telefonów komórkowych
  2. również w kategorii:
  3. Platforma sprzedażowa online
  4. Sklep z telefonami komórkowymi
  5. Zakład utylizacji odpadów

O Preloved Tech

Napisane przez firmę

Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;

> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles

Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;

Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.

Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.

Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.

Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.

We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.

We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.

We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.

Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

514 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 83% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(514)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Easy to send in my old phone

Easy to send in my old phone, via a prepaid label/bag that was sent to me. Kept informed, via email of the progress of my order. Money arrived in the bank promptly. I would certainly use this service again in the future.

21 marca 2025
Logo Preloved Tech

Odpowiedź od Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Oceniono na 5 z 5

Would happily use again

Excellent, no issues selling my phone with Preloved Tech.

My only (minor) feedback would be if they could send a confirmation of receipt of phone a bit sooner e.g. it was approx 24 hours after Royal Mail tracking said it had arrived

21 marca 2025
Opinia niezależna
Logo Preloved Tech

Odpowiedź od Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Oceniono na 5 z 5

Very quick service would

Very quick service would
definitely use them again

17 marca 2025
Logo Preloved Tech

Odpowiedź od Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Oceniono na 5 z 5

Very good

Very good. Gave the amount of cash they said. Phone was in good condition but thought they would offer less than original quote. They didn't, paid in full.

19 marca 2025
Opinia niezależna
Logo Preloved Tech

Odpowiedź od Preloved Tech

Hello,
Thanks for your lovely review and great to hear your experience was a positive one. We look forward to welcoming you back to our website when you next have some tech to sell or recycle.

Kind regards
PLT Customer Services

Oceniono na 5 z 5

Reliable and Efficient

Great to deal with. Kept informed of progress & prompt processing of transaction.

14 marca 2025
Opinia niezależna
Logo Preloved Tech

Odpowiedź od Preloved Tech

Thanks for your review and great to hear you enjoyed a positive experience. please feel free to come back to our site when you next have some tech to sell or recycle.

Kind regards
PLT Customer Service

Oceniono na 5 z 5

Highly recommended

Having used this service before, I had no hesitation in using them again. The whole process could not be easier, the driver who collected was super helpful and I am confident that the services is fully GDPR compliant and the items recycled.
Highly recommended.

19 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Very Disappointing Experience

Order ref: CR23812
On the 16/01/25. I agreed to sell my iPhone SE 2020 to Pre Loved Tech for £45
On the 31/01/25I received an email from Preloved Tech confirming my phone had arrived and was being scheduled to be checked. .
On the 04/02/25 I received another email from Preloved Tech to say: "Our checks found the device has moderate signs of use including some wear to the screen as shown in the attached photo" PreLoved Tech downgraded my phone to 'poor' with a new valuation of £30 offered. I declined.
The photo of alleged scratches was very suspicious looking more like deliberate, swirling scribble a child would do rather than scratches from normal use. The scratches are not visible to the naked eye either mine, or the family and friends who have also looked at the phone since its return.
Being retired, my iPhone had only reasonable use being used for calls and SMS only. It was sent to Preloved Tech in its original box complete with a leather, Apple iphone SE case and unused earphones. Under no circumstance would I describe the condition of my phone as being 'poor'.
My experience with PreLoved Tech was a waste of time, definitely not 'quick and easy' and very disappointing.
Not recommended

NB:Preloved Tech did return my phone, as requested, promptly and at their cost.

4 lutego 2025
Opinia niezależna
Logo Preloved Tech

Odpowiedź od Preloved Tech

Hello Derek,
Thank you for posting your honest review, we do encourage customers to be completely transparent with their feedback as this helps us improve as a business.

Id like to draw some clarity to this review for balance. To be frank, you have been very accurate with your review. We did indeed need to downgrade your device from 'Good' to 'Poor' after our assessment due to the condition of the screen. We do take high resolution images, under test lighting conditions, this is so we can accurately feedback the condition of customer devices should there be any need to adjust pricing.

Due to the scratches, we would have to change the screen in order for the device to be resold at top price, and as a business who sells high quality refurbished equipment this is what we would have done. The cost of the screen would have been £25 + VAT, however to be as fair as possible we downgraded your device by £15 due to the condition as we felt this was fair.

Our service is completely non-committal, and as you can see from our 95% 5-star feedback, the vast majority of customers enjoy a very positive experience. If a customer refuses the regraded price we offer to send their device back within 24 hours at our expense. Which we did on this occasion at our expense.

When a customer requests their devices to be returned, our business loses money. We cover the costs to get your device shipped to us, tested, and shipped back if asked too. Its in our best interest to be open, honest and fair throughout the whole process so we all sales are successful and we have a device to refurbish and resell.

If you take some time to read through our feedback, 95% of customers have an excellent experience, even when sales don't go through. hats because we are a totally transparent business, which is unique in this industry.

I hope this reply has given you some clarity and i can only apologise that on this occasion the sale if your device didn't go how you would have liked. I do hope you will give us another try sometime in the future and good luck selling your device through other avenues.

Matt

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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