Preferred Warranties, Inc. (PWI) Recenzje 

1047
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

PWI is an absolute joke of an organization. I took my son's 4Runner in for an oil change and the repair shop found the the rear CV axle was close to failure and had to be replaced. Rather than honori... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customer service was great. I needed a new alternator and was out of town. PWI covered the tow and the alternator repair. Great communication and assisted me in finding a repair shop. The repair s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Caleb made filing a claim simple and quick!! He allowed me to get the customer rolling again very quickly!!! From filing and getting the authorization to payment, everything went smooth!! Happy to wor... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Caleb Overdorf did an amazing job helping me out. I am a service advisor at a shop, and I have dealt with a lot of warranty companies. Caleb shot me a call, made life easy, and helped me help my custo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Stowarzyszenie lub organizacja

Napisane przez firmę

When you see a pre-owned car, truck, SUV or motorcycle that’s covered by a Preferred Warranties extended protection plan, you can be sure that the vehicle – and the dealership offering it – are among the best you’ll find anywhere. Only select lots known for quality, dependable pre-owned vehicles are approved to offer Preferred Warranties protection plans.

Napisane przez firmę


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(1047)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 47

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Customer service was for sure a 5 …

Customer service was for sure a 5 quick responses and quick payment.

However, its time to update labor rates. You're paying sub par labor rates .

4 kwietnia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

We appreciate your feedback and are glad to hear you had a positive experience with our customer service. We continuously evaluate and adjust our labor rates to ensure fairness and competitiveness in the market. Your input helps us in this process, and we'll certainly take your comments into consideration. Thank you for taking the time to review PWI!

Oceniono na 5 z 5

Definitely recommend

Was very easy to start my claim, they communicated with my service provider in a timely manner and completely knowledgeable. They payed for what was under warranty per contract. The adjuster was very explanatory on the warranty. Would definitely recommend them.

12 marca 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the excellent review! So happy to hear your experience with PWI went smoothly.

Oceniono na 5 z 5

Great response from preferred

When we had trouble with our truck while out of town, visiting family in Florida, we were able to take our truck to the Ford dealer and they worked hand-in-hand with preferred warranty to get our truck repaired done quickly to get us back on the road to Michigan. The people that preferred were responsive and helpful, and great to work with ! Thank you!

6 marca 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

So happy to hear we were able to get you back on the road quickly and with ease. Thank you for taking the time to review PWI!

Oceniono na 5 z 5

Neil is amazing!

I have had trouble getting this claim moved along but Neil was so helpful and walked me through the process. Expedited service and excellent communication.

22 lutego 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the excellent review! So happy to hear Neil was able to assist and get your claim processed.

Oceniono na 5 z 5

Thank you !

Every person we came in contact with was more than helpful and accommodating all the way to the end .. Great experience !

12 lutego 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! So happy to hear your experience with PWI went well.

Oceniono na 5 z 5

Nice doing business with your company

Nice doing business with your company. Very happy with the fast efficient service.

6 lutego 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! So happy to hear that your PWI experience was great!

Oceniono na 5 z 5

QUICK

FROM A REPAIR FACILITY STANDPOINT-THE WHOLE PROCESS FROM CALLING TO VERIFY COVERAGE AND GOING OVER THE REPAIR ORDER AND COST, TO PAYMENT WENT SMOOTHLY

31 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the excellent review! So happy to hear that your PWI experience went well!

Oceniono na 5 z 5

Quick desisive and efficient

Quick desisive and efficient.
Easy to work with.
As a service writer, would recommend to any customer who's looking for a great warranty company to aid in any and all repairs.
Sincerely
Precision tune auto care

26 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the great review! So happy to hear that your experience was quick and easy!

Oceniono na 4 z 5

Disappointed that the customer had to…

Disappointed that the customer had to pay $350 for us to remove a valve cover to "prove" that the engine was not sludged, we could see that through the oil fill cap.
Otherwise customer service personel were very helpful and answers wre prompt.

26 stycznia 2024
Opinia niezależna
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the four-star review! We apologize that your customer had out of pocket expenses. But there are certain processes that we are required to follow to ensure proper diagnosis. We appreciate your feedback.

Oceniono na 5 z 5

Ryan King was very helpful and…

Ryan King was very helpful and knowledgeable.

26 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! So happy to hear that Ryan was able to help!

Oceniono na 1 z 5

PWI hides behind vague language of…

In my opinion, PWI hides behind vague language of contrast to avoid paying claims and then on covered claims pays much less than service shop charges leaving you with significant out of pocket costs. Very disappointed.

25 stycznia 2024
Opinia niezależna
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

We are sorry you did not have a great PWI experience. Please know there may be times our customers could experience some out of pocket expenses, such as non-covered items, difference in labor rates and/or deductible. We would be happy to review your service contract with you. Thank you for taking the time to review PWI.

Oceniono na 5 z 5

They made the approval process very…

They made the approval process very easy to get my customer back on the road right away, and paid very prompt after I performed the repairs! Would highly recommend them!

23 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the excellent review and recommendation! We are so happy to hear you are pleased with your PWI experience.

Oceniono na 5 z 5

TIMELY APPROVAL AND PAYMENT

COMPANY WAS FRIENDLY AND APPROVAL WAS A BREEZE TIMELY PAYMENT WHEN WORK WAS DONE

15 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! We are so happy to hear you are pleased with your PWI experience.

Oceniono na 4 z 5

Payment was easy paid within 1 hour of…

Payment was easy paid within 1 hour of sending invoice

9 stycznia 2024
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the great review! Please let us know if we can help make your experience any better!

Oceniono na 5 z 5

Quick payment and excellent customer…

Quick payment and excellent customer service!

10 stycznia 2024
Opinia niezależna
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the excellent review! So happy to hear you are pleased with your PWI experience.

Oceniono na 5 z 5

Very efficient service

The representatives were clear and helpful with explanations of coverage and directions for completing the claim. The payment processing was completed easily and timely.

14 grudnia 2023
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! So happy to hear that your PWI experience was smooth and easy!

Oceniono na 5 z 5

Preferred warranty is awesome!

Preferred warranty was fantastic and helping me get my car repaired at the dealership and back to me. I highly recommend them.

23 października 2023
Logo Preferred Warranties, Inc. (PWI)

Odpowiedź od Preferred Warranties, Inc. (PWI)

Thank you for the five-star review! So happy to hear you are pleased with your PWI experience.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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