Posterlounge.ie Recenzje 629

Odpowiedź od Posterlounge.ie

14 kwi 2026

Hello Daniel,

thank you for your feedback and your kind words about the delivery and the poster itself – we’re very happy to hear that you like the product.

We’re sorry for the delay in getting back to you. Due to the Easter holidays, our response time was unfortunately a bit longer than usual. In the meantime, we have replied to your email and provided you with the mounting instructions to help you install your poster safely and securely.

We sincerely apologize for any inconvenience caused and thank you for your understanding.

Best regards,
Your Posterlounge Team

Odpowiedź od Posterlounge.ie

1 kwi 2026

Hello subscriptions_home,

thank you for your detailed feedback.

We are very sorry to hear that you are not satisfied with the quality of your recent orders. This is certainly not the experience we aim to provide. We continuously strive to improve our products and offer the best possible quality at a fair price, which makes your feedback all the more important to us.

Regarding your comment about the canvas “Apple Tree in Full Bloom” by Nikolai Astrup: differences in contrast, brightness and overall appearance can occasionally occur between the digital preview and the printed product. However, the result you describe does not meet our quality standards.

We have already reached out to you directly to find a satisfactory solution together.

We also appreciate your comments about our product range and pricing. Your feedback regarding transparency, especially concerning different types of artworks, is valuable and will be carefully considered as we continue to improve our offering.

If you have any further questions or would like to share additional details, please feel free to contact our customer service at support@posterlounge.ie or by phone at 00800 900 900 30 (Mon.–Fri., 9 a.m.–3 p.m., free of charge).

We sincerely apologise for any inconvenience caused and thank you for your honest feedback and understanding.

Best regards,
Your Posterlounge Team

Odpowiedź od Posterlounge.ie

30 mar 2026

Hello Tomas,

Thank you for your feedback.

We are very sorry that the posters you received did not live op to your expectations. 

We would like to clarify that the marking you see is not intended as advertising. We are legally required to include copyright information on our prints. This includes both our company name and the artist’s name.

We understand that this may not meet your expectations, and we’re sorry for any inconvenience caused.

If you would prefer not to keep the item, you are of course welcome to make use of your right to a free return. In that case, please contact us directly so we can assist you with the next steps. You can reach our customer service at support@posterlounge.ie or by phone at 00800 900 900 30 (Mon.–Fri., 9 a.m.–3 p.m., free of charge).

We sincerely apologise once again for any inconvenience caused. Thank you for your understanding.

Best regards,
Your Posterlounge Team

Odpowiedź od Posterlounge.ie

27 mar 2026

Hello Ann, 

Thank you for your feedback. 

We are very sorry that you were experiencing difficulties ordering the correct items on our shop. 
In fact, you ordered one framed poster and the identical poster without a frame.  

We will directly send you a free return label, so that you can return the product and obtain a refund. 

If you have more questions, don't hesitate to contact us directly to : support@posterlounge.ie - we will be happy to help you ! 

Kind regards, 

Your Posterlounge Team

Odpowiedź od Posterlounge.ie

10 mar 2026

Hello,

Thank you for your feedback and for your positive comment about the quality.

We are sorry to hear that you were disappointed with the size of the pictures. Please note that the dimensions on our website are given in centimetres, not in inches. Especially for customers in the UK, we recommend checking the listed measurements carefully before ordering, so the selected size matches expectations.

We understand your disappointment and appreciate you taking the time to share your experience. Your feedback is important to us and helps us review how we present this information more clearly.

Should you have any questions or need any assistance, our customer service team will be happy to help at support@posterlounge.co.uk or by phone on 00800 900 900 30 (Mon.–Fri., 9 a.m.–3 p.m., free of charge).

Please accept our sincere apologies once again for the inconvenience caused. Thank you for your understanding.

Best regards,
Posterlounge Team

Odpowiedź od Posterlounge.ie

9 mar 2026

Hello NH,

thank you for your feedback.

We are sorry to hear that you are not happy with your product.

Posterlounge showcases exclusive artwork from international artists, art agencies and licensors. The copyright notice visible on the print is a legally required reference to the author and producer of the respective art print. We use the smallest legible version possible in order to maintain an aesthetic overall result.

To protect our image suppliers and the Posterlounge brand, we are unfortunately unable to offer these images without this notice. For technical production reasons, placing the print information on the back is only possible for our canvas prints.

Should you have any further questions, our customer service team will be happy to assist you via support@posterlounge.ie or by phone on 00800 900 900 30 (Mon.–Fri., 9 a.m.–3 p.m., free of charge).

We sincerely apologize again for any inconvenience caused and thank you for your understanding.

Best regards,
Your Posterlounge Team