So far, my experience has been a little concerning, although I hope everything will be resolved soon. I placed my order on July 31st, and after 4 days the status is still “We’re preparing the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sea salt spray is head and shoulders above other competing products. Its creates curls and looks that others simply cannot, whatever the makers have done here is unique and worth it. Delivery serv... Zobacz więcej
Reakcja na opinię
I have the most thin straight hair and I’ve tried so many brands to keep my hair styled but they can never hold my hair in place for more than a few hours, let alone anytime I walk out into the wind.... Zobacz więcej
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I needed a last minute solution before a night out and my waves were not looking good at all. One of my friends actually had Poseidon hair clay and I smacked some on my head. I haven’t seen my... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Great hair products + simple styling tutorials. Sea Salt Spray, Grooming Clay, Texture Powder and indulge in Argan Oil Shampoo & Conditioner.
Dane kontaktowe
4,6
Doskonała
203 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Fantastic service throughout purchase
Fantastic service throughout purchase, answered all my queries quickly and of course the product is 10/10
9 stycznia 2024
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Oliver thanks for your lovely review I'm glad you like the products :))
got the sea salt spray and the powder
got the sea salt spray and the powder, they’ve lasted ages and are so good
defently buying again
16 grudnia 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Charlie, glad to hear you like the products have a good one mate!
Best Salt Spray on the market
Could be the best sea salt spray on the market! As a barber I have sampled hundreds of these and Poseidon sea salt spray is definitely my new go to, customer service is also fantastic through the social media pages for any queries !
16 stycznia 2024
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Kealan, so glad to hear that mate! Really appreciate your feedback if you ever have any other questions don't hesitate to reach out ;)
Amazing product
Amazing product! I first tried some Poseidon product from a friend of mine and i am now a regular. Amazing service, quick delivery and fantastic product. I higly recomend this to all boys who want to have nice hair!
13 stycznia 2024
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey there,
Thanks you for such a lovely review! I'm delighted to hear you're happy with the products have a great day :)
Gavin Hefferon
Founder - Poseidon Hair
I really like the products and they…
I really like the products and they work alot and mostly the grooming clay but the only thing was that it took over 2 weeks to get here and they didn't send any tracking information, but talking about the product it was overall good. Thank you
10 stycznia 2024
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Rodrigo,
Thank you for your review, I'm glad you like the products! I apologise for the delay and that you didn't receive your tracking information, for future orders please contact me and I can provide you with your tracking info as all of our orders are tracked from start to finish.
Have a good one!
Gavin Hefferon
Founder - Poseidon Hair
The best
This really helped my straight hair get more volume and a messy look which I really like
4 grudnia 2023
Odpowiedź od Poseidon Hair
Thanks for a lovely review Axel! I'm glad you like the products :)
Ordered over 2 weeks ago
Ordered over 2 weeks ago, and have not recieved any e-mail or anything about my order being sent and im worried i wont recieve it.
30 grudnia 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hello,
I apologise for the delay, can you please send me an email (gavin@myposeidonhair.com) so I can amend this for you?
Thanks!
Gavin Hefferon
Founder - Poseidon Hair
Awesome Products!
I ordered the big Package with all Products.. using the Salt Spray and the Wax almost everyday, and absolute satisfied with the Products.
The Shampoo and Conditioner are great aswell, using it 2-3times a week.
Greetz
20 listopada 2023
Odpowiedź od Poseidon Hair
Hey thank you so much for your lovely review! I'm glad you like the products :)
Unfortunately not the best start and…
Unfortunately not the best start and being a new customer. Firstly they didn’t have product in the bundle. Then was able to swap item. Great I thought then waiting for delivery to be advised they couldn’t fulfil my whole order. Now I’m waiting for refund but not been given a time frame on this, awaiting response. Personally funds should only be taken out of your bank once you receive goods.
24 listopada 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey there,
I sincerely apologise for the inconvenience you've experienced with your recent order. I understand the frustration caused by the missing product and the subsequent challenges with order fulfillment. I am actively addressing this issue and like I said in my original email the refund should take 3-5 business days, perhaps you missed it. I appreciate your patience and feedback, and I am working to ensure a smoother experience for our customers in the future.
Best regards,
Gavin Hefferon
Founder - Poseidon Hair
Shipment
Ive got high hopes for the products but considering I spent around £30 on a bundle and havent recieved any email back about expected shipping dates or how to fix the problem with my tracking worrys me a bit.I tried emailing them but have gotten no response.
4 grudnia 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Mayur,
Thank you for your review and I apologise for the lack of communication over the weekend as I was away from my desk. I have emailed you back now if you want to chat there :)
Best wishes,
Gavin Hefferon
Founder - Poseidon Hair
Good communication
I had a missing component, but they were quick in sending me a replacement. Communication was excellent. Product itself is also what I'd expected.
20 października 2023
Odpowiedź od Poseidon Hair
Hey YM,
This is genuinely my favourite review I've gotten, it shows exactly what we're about here at Poseidon. Of course I am human and make mistakes like I did with you order however I'm always so happy to help customers when things go wrong. Thank you for take the time to leave a review!
Best wishes,
Gavin Hefferon
Founder - Poseidon Hair
Really working hair products even for those with extremely straight hair like me
I’ve tried lots of different products for my hair and only with The Poseidon Pack I reached the result I’ve always wanted. I’m gonna continue buying these products but I’m not giving 5 stars because of the price (which is a little bit high) and because of the shipping cost (which is 5 euros for me that I live in Italy).
16 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Filippo,
Thanks for your review I'm glad you love the products! We're always looking for ways to make shipping cheaper sorry for the inconvenience.
Best wishes,
Gavin Hefferon
Founder - Poseidon Hair
Great for finer hair
I have begun using poseidon products after watching a hairstyle video on YouTube. I've always struggled with hair products that kept me hair in place but poseidon does exactly what I need it to do. I personally use the clay mostly but the powder is great for when I just need a quick style. I would say the salt spray isn't bad, I just don't use it. The shampoo and conditioner work very well too, the argon oil in them keeps my hair thicker and softer.
I would recommend these products andcwill be buying again once I need a restock 😊
30 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Matt,
Thank you so much for your kind words about the products this has made my day! I'm glad you love them and I'm excited to see your name on my order list again soon :)
Gavin Hefferon
Founder - Poseidon Hair
Product was for my 16 year old son who…
Product was for my 16 year old son who saw it online. He loves the product. It was reasonably priced and fast delivery. Good communication.
17 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Jackie,
Thank you for your review I'm glad your son likes the products!
Gavin Hefferon
Founder - Poseidon Hair
This product is not worth it.
I got the Poseidon pack, and when I opened it the sea salt spray was all leaked, And there was sea salt spray everywhere in the Package, And on top of that there was no grooming clay.
7 listopada 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hi Isaac,
I'm very sorry to hear this, there must have been a mishap with the handling during the shipping process.
Please send me an email (gavin@myposeidonhair.com) I would be more than happy to resolve this issue with either a full refund or a replacement.
Best regards,
Gavin Hefferon
Director - Poseidon Hair
No shipping confirmation??
I paid $50 for the Poseidon package and didn’t receive shipping. I’m beginning to worry…
27 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hi Sam,
Could you please send me your order number to gavin@myposeidonhair.com and I can send you your tracking number? Thanks!
Review
I bought the styling pack and It was worth the money. It took a few weeks to come, but it was worth the wait. Really helped my hair go from flat to fluffy and stylish.
8 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey there, so glad you like the products! Thanks for a lovely review
It is all good but the shipment is…
It is all good but the shipment is going to the wrong place in my area, and as of right now the email is not replied to, it is starting to worry me a little that the products may not come to the door. I have wrote everything right in the shipment address. Overall a great product as seen trough video.
5 października 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Rahul,
I have sent you an email to resolve this shipping error if you could kindly get back to me that would be appreciated. I will do all I can to help :)
Gavin
Savage products
Savage products. Been using the sea salt spray for about 7 months now and
I hate my hair when I don’t use it. Appreciate you Gav !!
22 września 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Hey Scout, glad you like the products! Have a lovely weekend :)
I bought the sea salt spray and haveng…
I bought the sea salt spray and haveng looked back since. I’ve always had flat hair so the change up with using this product has given me the upmost confidence in my appearance. Thank you Poseidon!
22 września 2023
Opinia niezależna
Odpowiedź od Poseidon Hair
Thanks Seán glad to hear you had a good experience!
Doświadczenie Trustpilot
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