PopSockets Recenzje 

Ordered various items from PopSockets in the UK without problems, until now (March/ April 2024).

I placed my order on 26th March and based on previous purchases my item was with me within 5 days. After a week with no delivery I check the tracking which just says my order has been shipped but there is no further information from Evri.

I contact customer service who state that my order is coming from the Netherlands and it should be sorted and scanned by Evri in the UK and tracking will update. It doesn't.

At 2 weeks, still with no delivery, I contact PopSockets again and ask what is happening and if they can cancel and refund my order. I am told that my order has been lost and they will issue a refund.

Great products, but something is going wrong somewhere down the line. Is it the courier? Is it PopSockets? I don't know. It's a shame and I am hoping that my refund is prompt.

Worst costumer service. Their case is making my phone hot, and when I talked with them they said thet wasn’t true and that it’s something wrong with my phone. Their «so called» engineer was condesending and rude. Never going to buy anything from them again!

DONT BUY FROM THEM they take your money won’t give it back I ordered over three weeks ago the tracking hasn’t moved emailed them and was told they would send a second one out never did they lie . Order no one : RPL1-PSE0228280 2nd order HO1T2A0001601165 buy else where luckily I paid with klana so I’ve raised the problem with them as they won’t give you your money back .

I placed an order and after not receiving it after 10 days I got in contact only to hear it’s been lost. On my request they sent a replacement order and after 7 days it would appear to also be lost. How hard can it be to ship an item? Super disappointed with this company. Would not recommend since they seem to lose your orders.

Had a problem with a PopSocket that I purchased. It was dealt with immediately and a replacement sent promptly. Extremely efficient and dealt with in quick time. Love my purchase. Thank you support team.

They sent a wrong size case! I sent it back for refund and you have to cover your own costs and it cost me £7.70 to post back from UK!!! They refused the return for no reason whatsoever the package wasn’t even open! A complete rip off scam

I placed my order a week ago, and i received today my phone case. I love it. Worth the money much better than others. I recommended⭐️⭐️⭐️⭐️⭐️

Can’t understand all the negative reviews! I have loads of different popsockets as I like to change regular, I have a big dent in my pinky finger from my large iPhone so the pop socket stops the phone digging in, I have MagSafe cases from here and wallet and a few MagSafe grips, some bought from online some from Amazon, they hold up well and really are a godsend for me and my little finger

Excellent product, as always, speedy delivery, no issues whatsoever

Ordered the Harry Potter with mag safe wallet. Sent the stick on one which is £10 cheaper. Tried to report on the webpage shocker the form fails to send. Had to dispute with my bank. Used before but won’t again. Terrible experience.

Edited on 10th October 2023

To be fair to them, Popsockets UK refunded me yesterday after making three failed attempts to send a custom made order to my home.

I’ve reordered with delivery to a business address in the hope that their shipping company (Evri) might actually get the products to me and Popsockets UK applied a discount retrospectively to my order by way of apology.

I think the product is likely to be good but the shipping company lets down Popsockets UK to the point of them being unable to fulfill orders

(Custom) order placed in early September

Sent three times now by Popsockets UK

NOTHING DELIVERED YET

My suggestion would be to avoid - I’ve waited in for three whole days when their courier claimed to have three failed deliveries

On complaint, Popsockets UK offered me a 20% off code but if Popsockets UK can’t manage to deliver anywhere 20% off nothing is absolutely useless…….

Great product, especially not having to worry about dropping my phone. Such a variety of designs to choose from too.
I also have the car phone holder which is handy.

This company harrasses and tries to destroy any small company that sells phone grips. I make my own phone grips with my own unique designs that I create from stone and I sell them on Etsy. I do not use the word popsocket in my listing or any of the words Popsockets claims is their intellectual property. But they have reported my handmade items on 4 different occasions forcing Etsy to take them down or threaten legal action. There are posts all over Reddit, TikTok, Facebook and Instagram where people have had similar experiences. They are bullies that are trying to monopolize the phone holder market with their GREED.

Besteld en verder hoor je niks , mail contact zou een nieuwe opsturen , gebeurd ook niet
Geven geen thuis
Nooit bestellen , oplichters !!!!

Terrible product, didn't even last a day. So flimsy and poorly made for how much they charge. Terrible customer service and terrible company. Plus they copy smaller designers I.e on etsy

Good service from this company when experiencing problems using discount codes and getting information on stock availability.
Managed to get some great products that I use every day. Only drawback is that delivery takes time, but I’ve never had a problem with the quality. Will definitely use again.

I paid with iDeal and the payment failed, but money was taken out my bank. For an incredible THREE MONTHS of emails, they won't refund me or help me get it back from iDeal by telling me the name of their contracting party. They clearly just don't care since it doesn't affect them. No product and no money, and a lot of wasted time. Wish there was a way to report them!

Absolutely horrible customer service. The shipping company lost the delivery and somehow it's my fault. Their compensation was that they will send me a brand new product... Which is what I ordered in the first place. So it seems they considered sending me a used product instead as they had to so largely advertise they will send me a brand new product.

They are very typical company that doesn't care about customers and do not want to make up for their mistakes.

Do not buy from them.

Customer service sucks, they don’t reply. I was trying to get a refund for an expensive product that broke straight away.

I placed an order in the beginning of March. I got part of my order, but they didn't have all the items in stock. They said they would give me the money back for the items they were unable to deliver. They have still not refunded me the full amount. Do not trust and will never purchase anything from them again.