Received an email saying my order would be 4-6 weeks late and according to the other reviews on here it appears to be a different excuse each time *AVOID* at all costs. Even after waiting 7 WEEKS!! I... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I received the three clear acrylic sheets for my greenhouse, but unfortunately the one angled sheet had not been cut to size correctly. It was delivered with matching side lengths. I had specifie... Zobacz więcej
I needed to replace the window frame on my shed..decided to use twin wall polycarbonate sheet..eg easy to handle, weight etc & price..after measuring up I found what I wanted here at an acceptable pri... Zobacz więcej
I recently bought from Polycarbonate Xpress and was overall quite happy with the experience. The prices were excellent, with good product options, and my order was cut to the right size. Delivery was... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Polycarbonate Express is the number one choice for all your Polycarbonate Sheeting supplies, all of our products are offered on a fast delivery and also a cut to size service is available.
Dane kontaktowe
10 The Courtyard, Stenson Road , LE67 4JP, Coalville, Zjednoczone Królestwo
- 01530 860273
- sales@polycarbonatexpress.co.uk
- polycarbonatexpress.co.uk
3,1
Średnia
361 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well wrapped and Cut perfectly to size
Well wrapped and Cut perfectly to size, only let down by the slower delivery than advertised.
26 października 2024
Odpowiedź od Polycarbonate Xpress
We are happy to hear your order was well wrapped and cut to size perfectly. Thank you for your feedback, we appreciate the honesty and we take all feedback onboard. We aim to get our deliveries out as soon as possible, we apologies on this occasion it was slower than expected
Part of my order was not delivered
Part of my order was not delivered. Was told it would be delivered on a specific day within 6 days of informing them some items were missing. Has not arrived so my project to re-roof our green house is now 2 weeks behnd schedule! Not impressed.
14 listopada 2024
Odpowiedź od Polycarbonate Xpress
We apologies that part of your order was not delivered when expected, we have a reason to believe from our courier that this was attempted but failed due to no one being home and no answer on the phone, this then lead to them having to re attempt delivery which then caused a delay. We do apologies for any inconvenience caused and we appreciate your feedback. We aim to do the best service we can and we take all feedback on board. Thank you again
Odpowiedź od Polycarbonate Xpress
We are delighted you are happy with our service. Many thanks again for ordering with us :)
Good quality twin wall plastic sheet.
Good quality twin wall plastic sheet.
Well packaged and delivered as arranged.
30 października 2024
Broken promises - terrible customer service
Broken promises, terrible customer service
28 października 2024
Pre-cut sizes bang on and good delivery
Quick notification of expected delivery date which was bang on. Products pre-cut to size making it easy to install.
28 października 2024
Great customer service
Great customer service
Speedy delivery
Highly recommended
21 października 2024
Greenhouse
Great product, far easier to handle than glass. Cut to exact size so really easy to fit in greenhouse. Helpful sales person & delivered on date quoted. Well done! Thank you
24 października 2024
Haven't received my order Was told…
Haven't received my order Was told delivery 4th after waiting for 10 days then it didn't turn up on the 4th so I got in contact and was told it would be with me today the 5th still not arrived
23 października 2024
Odpowiedź od Polycarbonate Xpress
We are so sorry you haven't had a great experience with delivery. Unfortunately we only go off what our couriers tell us with the dates of delivery, sometimes there can be delays which we understand can be frustrating. However we always make sure we keep our customers up to date with delivery date. We hope you have received your order, if this isn't the case please feel free to contact us to resolve this matter. Apologies again. Thank you for you review
Sales helpful, delivery a shambles
Sales were helpful, delivery was a shambles. I spent £3500 for solid polycarb some with cutouts. It was delivered with no cutouts and no offer to fix. There was only one delivery person to unload 6m long sheets. Consequently the edges were scraped along the pavement. All in all, a disappointing experience. The improvements required are obvious and simple.
14 października 2024
Odpowiedź od Polycarbonate Xpress
We are so sorry you haven't had a great experience with delivery, unfortunately the deliveries are out of our hands as a company we use couriers which handle the deliveries which we expect to deliver great service on behalf of our name as they are delivering the products we sell. We will take your feedback onboard and forward this to transport. Apologies again. Thank you for you review
Great service
Great service, I was struggling with the online order so gave them a call, they took my order for the main sheet and made sure I had enough extras for the fitting and finish
11 października 2024
Ordered parts are as expected 👍
Ordered parts are as expected 👍
The only downside is the delivery price and time - 9 days for only small order of trims and £25 delivery charge 👎
14 października 2024
Odpowiedź od Polycarbonate Xpress
Thank you for your feedback. We are pleased you are happy with the items received. However we do apologies on behalf of transport for the delay in delivery. Unfortunately there can be delays and all orders small or large are sent via our carrier on delivery and can depend when they are in the area. We also have one set price on the one option we have for delivery. Thank you for ordering with us. We aim to take your feedback on board :)
Really helpful customer service and…
Really helpful customer service and great value product
14 października 2024
Good quality items and good…
Good quality items and good communication with the business!
21 października 2024
Satisfied but they could do better with…satisfied
Satisfied but they could do better with delivery.
20 października 2024
very good price and a very good…
very good price and a very good services and delivered on time product was exactly as described
15 października 2024
A good find.
Easy to order for your size requirements. Delivered on the day estimated 8 workings days later. Good quality replacement panels straight into position.
10 października 2024
Ordered and paid for on 10.10.24 - not received yet!!
Ordered and paid for on 10.10.24 and today it is 30.10.24. Twenty days after ordering and paying for the goods they have still not arrived!!! DHL tried to deliver on 23.10.24 but they had damaged the product (cracked and broken so I refused delivery). I am awaiting a replacement or an explanation. Maybe there will be some news soon?
10 października 2024
Arrive when promised
Arrive when promised, well packed and perfectly cut to size. Well
Pleased.
Mick R.
7 października 2024
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