Pollfish Market Research Platform Recenzje 445

Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing experience! So much better than PickFu. The questionnaire build is so intuitive. Pricing package is easy to understand. No piling on of extra charges. Straightforward. The team approved right... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Very fast, efficient, and user-friendly which I appreciated. Prices were pretty rational too. Only complaint is that I definitely had some responses from people/robots that were copy and pasting words... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am a clinical researcher and use Pollfish frequently to get baseline data. I love Pollfish because the data return is fast, clean, and ready to use. Sometimes the data we want is not obtainable whic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have been been so frustrated lately on how to coonect to IT professionals around the world to send questionnaire to them while waiting their feedback. LinkedIn failed me and because it's hard to ge... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Badania rynku
  2. Usługi dla biznesu
  3. Badania i rozwój produktów
  4. Producent oprogramowania

Napisane przez firmę

Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform. Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach. Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment. Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting. Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, apply filters and cross-tabulations, and share interactive dashboards. Pollfish also provides 24/7 human customer support, ensuring users can receive real-time assistance throughout survey setup, targeting, launch, and analysis. Pollfish prioritizes data quality through multi-layer fraud detection, device fingerprinting, duplicate prevention, behavioral quality checks, and attention filters. The platform adheres to GDPR-compliant data protection standards to ensure respondent integrity and reliable research outcomes.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

445 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 64% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

Mediocre

Okay service. Took longer than expected, I didn't quite get the audience I hoped for, and customer service wasn't very helpful. I don't think I'll use them again.

30 maja 2024
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Odpowiedź od Pollfish Market Research Platform

Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced. Please feel free to reach out to our support team at any time for valuable guidance if needed.

Oceniono na 5 z 5

Great tool

Great tool! Got good quality reveiw and responses. Liked the report.

21 maja 2024
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Odpowiedź od Pollfish Market Research Platform

Hello there!

Thank you so much for taking the time to provide valuable feedback on our platform. We truly appreciate your kind words! Feel free to reach out to us if you need help with upcoming projects.

Oceniono na 4 z 5

I had a good experience using Pollfish…

I had a good experience using Pollfish and will defintely use them in the future

7 maja 2024
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Odpowiedź od Pollfish Market Research Platform

Hello Shamala,

Thank you for the positive feedback! We're delighted you had a great experience with us.

Oceniono na 4 z 5

Good help, estimator needs work

The quality of help was good, but the estimator tool telling me how long something will take needs to be fixed. It's wrong on a regular basis and then I'm told there aren't that many people in that country... so why is it telling me only a day?

7 maja 2024
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Odpowiedź od Pollfish Market Research Platform

Thank you for your feedback. We are currently addressing the suggestions you've provided to improve our platform. Your input is valued and helps us enhance the user experience!

Oceniono na 5 z 5

Excellent

Excellent, great experience.

3 maja 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for the positive feedback! We're delighted you had a great experience with us.

Oceniono na 5 z 5

Goodbye, SurveyMonkey! 👋

Pollfish has excellent tools with transparent pricing. The free "Basic" plan has all the tools I need to run great surveys. They make it easy to buy responses filtered to your target audience.

The dollar amount they quote you in their cost calculator tool, and the number they show when you're developing the survey, is the number you pay. I was burned multiple times by SurveyMonkey charging me unexpected amounts and making it difficult to quit an expensive subscription. I'm so happy to have found Pollfish as an alternative.

Their support team also responds VERY quickly to chat messages and has been tremendously helpful the few times I had questions.

29 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for sharing your great experience with Pollfish! We're thrilled to hear our tools and support have been helpful for you. Your feedback means a lot to us. Thanks for choosing Pollfish!

Oceniono na 2 z 5

Garbage respondents

I used the platform for a survey with 200 responses. About 40 of those responses were garbage - I know this based on the open-ended responses. That's 20% of my sample - way too many for my liking. I would have expected Pollfish to weed out the bots. I won't use it again.

27 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for your input. We'd like to help you sort this out and ensure a better experience in the future. Please feel free to reach out to us via chat or email, and we'll do our best to assist you. Your feedback is valuable to us, and we appreciate the opportunity to address any issues you've encountered.

Oceniono na 5 z 5

Great service

Great service, simple to use. Pricing could be lower, but not too expensive

24 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for the feedback! We're constantly striving to provide the best value for our users.

Oceniono na 5 z 5

Great customer service!

Great customer service! And they charge based on the completed response. It is very fair and transparent. As a researcher, I have used many survey platforms, but they are the best so far.

17 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hi there!

We're thrilled to hear that you had such a positive experience with our customer service! As a researcher, your endorsement means a lot to us. Thank you for choosing us and for taking the time to share your feedback!

Oceniono na 4 z 5

Great, but needs improvements to be fantastic

The platform is intuitive, well-designed, visually appealing and the internal analysis capabilities are great, but there are some outstanding design issues and missing features that need to be amended. Just a handful off top:

1. Have a way to set a quota that is a ceiling, not a floor. Instead of having to say exactly how many responses we want from each region, we'd love to be able to say "once we get [x numbers] of [category] responses, we will no longer accept anymore."

2. If you edit audiences AFTER launching a survey, this cases the sidebar demographics to revert to default (ie; will show 18-24/25-34/etc age demographics instead of the custom ranges set previously) - would be preferable if it didn't do this

3. Add a way to analyze two combined surveys where questions overlap

9 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for your feedback. We are currently addressing the suggestions you've provided to improve our platform. Your input is valued and helps us enhance the user experience!

Oceniono na 5 z 5

The chat support was amazing and when I…

The chat support was amazing and when I was ready to purchase, I was further assisted by the staff for the final review. I have all the information I need to complete my Ph.D. and I will wholeheartedly endorse the use of Pollfish for all graduate degrees. Great job all around!

12 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello Nicole, thank you so much for your kind words and for taking the time to provide your feedback! :)

Oceniono na 4 z 5

Easy to program and duplicate

Easy to program and duplicate

One cell - got "lost" - had to redo it

3 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for sharing your thoughts on our platform. Your feedback is greatly appreciated! Please don't hesitate to reach out if you need any assistance with your future projects.

Oceniono na 5 z 5

Quick response from pollfish team and…

Quick response from pollfish team and we could monitor the survey results on real-time base. we are really satisfied with Pollfish survey! when we have to conduct a customer survey, we would use pollfish again. :)
thank you pollfish team.

2 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello there,

Thank you so much for taking the time to provide valuable feedback on our platform. We truly appreciate your kind words! Feel free to contact us if you require assistance with upcoming projects.

Oceniono na 5 z 5

Super easy and fast

Really easy to use! Helpful feedback prior to publishing my survey so that I could tweak it to make it better, and fast results!

7 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hi,

We're delighted you found Pollfish easy to use and that our feedback helped enhance your survey. Fast results are what we aim for! Thank you for sharing your experience!

Oceniono na 5 z 5

Excellent as usual!

8 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello,

Thank you for the positive review! We're happy to have met your expectations.

Oceniono na 5 z 5

Awesome!

I've never used anything like pollfish before, but I was able to ask exactly what I wanted to ask and get the exact data I was looking for.

Thank you!

I'll be using you guys again.

5 kwietnia 2024
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Odpowiedź od Pollfish Market Research Platform

Hello Dave,

Thank you so much for your kind feedback! We're glad to hear that you had a great experience with us!

Oceniono na 5 z 5

Super easy to setup

Super easy to setup, all the options we needed were included. Amazed at how quickly we got results and all for a great price

27 marca 2024
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Odpowiedź od Pollfish Market Research Platform

Hi Kate,

Thank you for your review! We're glad setup was smooth and you found everything you needed. We look forward to potentially working together on future projects!

Oceniono na 4 z 5

Great and reliable partnership between Surveoo and Pollfish

I used my account with surveoo and completed a survey referenced PF_1878494 on Pollfish Market Research Platform and the gains, however small, were immediately transferred to my user account. Wonderful partnership between both platforms

10 kwietnia 2024
Opinia niezależna
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Odpowiedź od Pollfish Market Research Platform

Hi there!

We appreciate your feedback! However, as a survey respondent, your review should be posted here: https://www.trustpilot.com/review/pollfish.com/publisher instead: if you could kindly remove it from the Market Research Platform profile and repost it to the Survey Respondent profile.

Thank you in advance!

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