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Πολύ όμορφα έπιπλα .Πολυ καλή εξυπηρέτηση .Επισκεφτηκα το καταστημα και η κοπέλα ήταν πολύ εξυπηρετική και πρόθυμη να με βοηθήσει σε όλα όσα την ρώτησα .

Very happy with my shopping experience! The staff were friendly, explained everything clearly, and the furniture looks great at home. I would definitely recommend this store!

Πολύ όμορφα έπιπλα με προσιτές τιμές! Καλή εξυπηρέτηση!!

All good thanks

Poor service not recommended

Πολύ καλή η εμπειρία μου παρέλαβα νωρίτερα την καλαμωτη που παρήγγειλα σε σχέση με τον χρόνο παράδοσης που μου είχαν πει.Ευχαριστω πολύ.

recently visited the Polihome showroom in Limassol and was very impressed. The staff was polite, helpful, and gave me all the information I needed without any pressure. The furniture quality was better than expected, especially for the prices. Delivery was on time and everything arrived in perfect condition. I will definitely be coming back for more.

Very good and economical furniture , excellent service

First Order and Last Order with them...
The first Deadline (June,1st) was a false Promise from Polihome.
Today, several Weeks later, the Delivery was planned and scheduled for today, but the Driver from the Delivery Company came yesterday as I was at my Work. I am waiting for my Sofa since approx 8 Weeks. I took one Day off for the Delivery that should arrive today. Called both, Delivery Company and Polihome.
The Delivery Company is not even able to get on their Phone. Polihome tried to tell me that the Delivery will be on another Day. They are not even taking their Responsibilty that it is their fault. 0 Stars would be the most honest Feedback here

The worst store I’ve ever shopped at, in every possible way. NEVER AGAIN.

I contacted POLIHOME three times by phone because I wanted to make sure I was buying a floor-standing display cabinet for my living room — I made that very clear, as I absolutely did not want to drill into the wall. (Note: Orders are only accepted online.)

When I received the flat-pack furniture, the assembly was delayed for over a month, with constant appointment changes. I had informed them that I would be traveling from another city specifically for the assembly. They told me a technician would come on a specific day at 10 a.m. Instead, I got a call around noon saying, "My van broke down, I can’t come."

I immediately called the store, and they sent a different technician, who eventually arrived after 5 p.m. While assembling the cabinet, his phone rang, and I overheard him telling another customer: "Sorry, I can’t come — my van got a flat tire."
Liars! Is that what they’re trained to say?

Once the cabinet was assembled, I tried to open the door just a tiny bit, and the entire thing tipped forward and fell on me. It was clearly defective, and even the technician admitted it.

I called the store right away to complain, and their “expert” employee told me:
“Just put heavy things inside it so it doesn’t tip over.”
Clearly, she must’ve graduated school with honors…

After countless calls and emails, I asked for the item to be replaced. Their response?
I should drill it into the wall, and “it doesn’t matter if the four legs are left hanging in mid-air(!)”

Zero responsibility. Zero customer service. Zero professionalism.
The worst store. Stay away.

Ordered from Limassol 4 beds paid for beds, delivery and assembly. Told it would take 6 weeks delivery. Took 12 weeks - missed several deadlines. Delivery drivers so rude and unhelpful, they left 4 beds (20 packages) at the side of the road and would not bring into house unless we paid extra. Assembly person was so grumpy it was painful to even speak with him. Never had such a bad experience in Cyprus. Lost time and money over them. Shocking

DO NOT ORDER.
yes, they have nice, affordable pieces but really not worth the headache caused by their tech issues and slow customer service without solution. ordered in january, received in may :)

- delivery was delayed, we waited months for our airbnb furniture, i needed to follow up so many times, only to learn there is delay.
- the delivery + assembly costs that are shown on the website don't factor in to bring the furniture up to the apartment, so you need to contact them and pay extra
- the assembly price shown + paid for is inaccurate and the assembly guy will ask for extra money (if he ever shows up) - it's a problem on polihome site, but they don't take responsibility. you are just expected to pay extra.
- the bed came with stains, no compensation offered so far.

after a multitude of phone calls and mails over the last weeks and us assembling the things ourselves as the guy didn't show and then asked for money, I finally after 3 weeks received the assembly money back on our account, i still didn't get compensation for the dirty bed, despite daily mails and calls.

definitely would never order again.

We ordered a sideboard and coffee table on the 6th of March this year, paid a deposit of 140.00 euros with the balance to be paid when the items arrived in Cyprus which we were told would be approximately 6 weeks, on checking on line to see the progress of our order we noticed the order had been cancelled a few hours after we left the store on the 6th of March!!! The 140 euros definitely left my account and has not been refunded back into my account absolute rip off. I have emailed them but like others have had no response, we will be heading directly to the store after landing into Paphos next month, fuming can not explain how we feel

AVOID AT ALL COSTS!!! Buy from IKEA it is 100 times better. They give you very bad instructions and difficult furniture so that you need to pay them to assemble it. They also deliver the furniture on the road they don't even bother bringing them to your door and you have to carry them.BAD BAD customer service and furniture.

NIGHTMARE. RE: Sensio Sofa - Light Grey. I was fully refunded 2.5 months later, after many emails and calls, as this was over e1400. Polihome attempted to deliver the wrong colour sofa unexpectedly early by 2 weeks, with just a 20 min warning. I was unable to accept the wrong item. They were advertising the Sensio corner sofa in 3 colours of grey. I ordered the LIGHT grey, with silver metal legs. They attempted delivery of a much darker fabric (a darkish mid grey with black flecks in the weave) and cheap black plastic legs. The sales rep I spoke to also mixed terms, and told me the GREY sofa was what they call LIGHT grey. I had proof and photos the colour they attempted to push onto me perfectly matched the colour advertised as GREY. What is more worrying is that they continue to advertise the lovely, silvery LIGHT GREY fabric as available online throughout this whole experience. BEWARE.

The website is easy to navigate and we found the products we needed at a very good price. It was made clear that delivery would take 6 to 8 weeks and the delivery options were made very clear. We agreed to the terms and promptly paid. Polihome delivered in the time frame and we were advised several days before of the date and estimated time of arrival. All went to plan and the products were of excellent quality. Will use them again.

I have ordered 2 mirrors since December 2024 and upon delivery in late January 2025, one of the mirrors was both broken and a different colour from what I ordered. After a couple of weeks of supposedly them investigating things and me sending a couple of emails and calling them non-stop they eventually agreed to send me a new mirror, for free. They said they needed 20 working days. It has been 2 months and I still have not heard anything from them. I called a couple of times and every time they said they would call me back and they never did. Today they eventually admitted that they have a shortage, allegedly, and therefore the delay. They told me the mirror should come in mid- to end of April, so almost 4 to 4.5 months after I ordered it, even though they said 20 working days, I would like to remind you, initially. It seems counting days and maths are not their strongest skills. Their service is disgusting. I have made a written complaint to the Consumers Union as I am fed up of their appalling service. STAY AWAY from this shop. Go to IKEA instead.

The customer support was the worst that I have ever experienced. I ordered a table and 3 chairs at the beginning of November and they just arrived. I had 0 updates on the order, the stuff was never helpful and the whole experience was just BAD. I truly advise anyone to stay away of that store. I told them on the phone 3 times to change my delivery address. I went through the live chat to change the address. I tried to change it through the website but it would not let me. They told me that they would inform the delivery company, and they would call me to schedule a new delivery date. Until this day, they did not call me. When the delivery was due they called me saying that in 20 minutes they will be outside the wrong address.

Απατεώνες απατεώνες μακριά παιδιά αλήθεια καλύτερα να τα πετάξετε τα λεφτά σας στα σκουπίδια… θα σας ταλαιπωρήσουν πολλούς μήνες δεν θα σου δώσει κανείς σημασία μετά την αγορά δεν θα βγάλεις άκρη και μετά από 5-6 μήνες με απανωτά τηλέφωνα και παρέμβαση δικηγόρου έρχονται διαλυμένα και έχει περάσει πάλι ένας χρόνος και ακόμα να φέρουν τα κομμάτια τα σπασμένα που οι ίδιοι τα φέρανε γιατί χρυσοπλήρωσα την μεταφορά και την συναρμολόγηση και σας το ορκίζομαι είναι πολύ καλύτερα και ανθεκτικά τα έπιπλα στο ΙΚΕΑ που είχα φοιτήτρια δεν ξέρω τι μπορεί να είχε συμβεί αν δεν ήμουν μπροστά από το παιδί μου που το άλλαζα και ξαφνικά η συρόμενη πόρτα έπεσε πάνω μου ΜΑΚΡΙΑΑΑΑΑ ΤΟΥΣ ΑΛΗΘΕΙΑ ταλαιπωριέστε χωρίς λόγο δεν ξέρω πώς η αγορά τους αφήνει ακόμα ανοιχτούς είναι ΕΠΙΚΙΝΔΥΝΟΙ