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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Found Pokepals by accident a few months ago and honestly it’s been a great experience since day one. Communication has been 5 star throughout They’ve also built a really strong community, which mak... Zobacz więcej

Oceniono na 5 z 5

Fantastic shop online with a good mix of English, Japanese, Korean, and Chinese Pokemon cards all at great prices. Also selling the occasional sealed Pokemon TCG product at fantastic prices at RRP or... Zobacz więcej

Oceniono na 5 z 5

I’ve ordered a few times and whilst not received any items as they are pre orders, it’s more a review bout how fair he is with the price always at retail when possible and how he treats his communit... Zobacz więcej

Oceniono na 5 z 5

The experience was good. For a first time. Feel that speed of communication can be a bit quicker. Maybe a different alternative then email. Phoneline or whatsapp. Could be another way. But selling to... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep kolekcjonerski

Napisane przez firmę

Specialising in Pokemon collectibles, sealed and speciality items.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

51 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A fantastic business, great for many Pokemon needs

I took the time to read the low star reviews PokePals have received and can honestly say the buyers must have been the problem because my experience with PokePals is unbelievably positive!

I use their bulk buy service which easily offers the best prices for a service like that and I’m a member of the discord server as well which is a great tool!

They are passionate Pokemon collectors, always so courteous when communicating with you, deal with requests super quick, just all round a great business that I look forward to buying and selling to in the future.

Keep it up PokePals

21 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Chinese Gem 4

Bought some Chinese Gem 4, seller was good with delivery updates. Item came in good condition and packaged well.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Really easy process

Really easy process, fast response from the company and made sending the cards to them a breeze. Communication was great throughout. Will defo use again in the future.

15 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

What can i say

What can i say, Roger is the man, always retail prices as long as he can and when not still very fair. Great variety and great customer service

24 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Found Pokepals by accident a few months…

Found Pokepals by accident a few months ago and honestly it’s been a great experience since day one. Communication has been 5 star throughout

They’ve also built a really strong community, which makes it more than just buying and selling. Definitely recommend!

15 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

I’ve ordered a few times and whilst not…

I’ve ordered a few times and whilst not received any items as they are pre orders, it’s more a review bout how fair he is with the price always at retail when possible and how he treats his community, we should be helping the smaller businesses out tcg specifically and help them grow can’t wait for the items I’ve ordered to come in the coming days/ weeks

Reddevils786

8 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Great shop

Fantastic shop online with a good mix of English, Japanese, Korean, and Chinese Pokemon cards all at great prices. Also selling the occasional sealed Pokemon TCG product at fantastic prices at RRP or very close to. Always happy to help with orders and any issues get sorted quickly. Fully recommended.

3 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

The experience was good.

The experience was good. For a first time. Feel that speed of communication can be a bit quicker. Maybe a different alternative then email. Phoneline or whatsapp. Could be another way. But selling to them using there website was easy. Would come back to them again.

8 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great place to offload unwanted cards

Emailed them late Saturday night to see if they'd purchase some of my cards. Responded the same night, had the parcel sent to them next day and then all paid for by Wednesday. Very efficient service and paid what they quoted so no complaints at all!

18 marca 2026
Opinia niezależna
Oceniono na 5 z 5

PokePals is my favourite TCG Store

PokePals is by far my favourite TCG outlet, by a long shot. They always deliver on time and in perfect order (sealed and singles). Friendly and extremely helpful, I will continue to shop with them for all my future TCG endeavours and more.
Keep doing what you are doing Roger, you are doing a great job.

Would rate 10/10 to anyone wanting to jump on Pre-orders or aftermarket singles and sealed.

10 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

10/10 store

Bought from them quite a few times now and hands down the best place for anything pokemon related. Great prices and never had any issues with delivery or any issues with any of my orders would highly recommend them

16 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Pathetic shop

This is the worst store for buying Pokémon cards. Not only do they never deliver, but when you complain, they treat you terribly, rudely, and disrespectfully, and then they block you from contacting them. I absolutely do not recommend buying from here.

17 lutego 2026
Opinia niezależna
Logo PokePals LTD

Odpowiedź od PokePals LTD

Hey Alfonso,

Firstly thanks for taking the time for your review.

Unfortunately there is no user by name of Alfonso on our system, not sure where you’ve ordered from but we don’t block anyone from being able to contact ourselves.

I have reached out for further information, but ultimately without prior contact it’s difficult for us to know what went wrong.

Oceniono na 5 z 5

Another perfect transaction

Another perfect transaction!
Packaged extremely well to avoid any damage and sent out quickly with tracking as you would expect!
Pleasure to buy from!

9 stycznia 2026
Opinia niezależna
Logo PokePals LTD

Odpowiedź od PokePals LTD

Thanks Jack!

Oceniono na 5 z 5

Amazing service

Amazing service. My ordered arrived fast and in perfect condition.

Will be using again....and again

2 stycznia 2026
Opinia niezależna
Logo PokePals LTD

Odpowiedź od PokePals LTD

Thanks Alex!

Oceniono na 1 z 5

At no point did I ask for a refund or…

At no point did I ask for a refund or cancellation. I asked for clarification as a first-time customer.

The cancellation was initiated by the business without discussion. Whether the order was technically still within processing time is beside the point — a brief update would have resolved the situation.

Instead, the choice was made to cancel rather than communicate.
And I still haven’t received a refund yet

Update:
I contacted the business by email to ask about a refund that had not yet reached my account. The response I received was dismissive and unprofessional in tone.

I understand refunds can take time to process. However, the manner in which this was handled — both during the order and afterward — reinforces my concerns about customer service and communication.

26 grudnia 2025
Opinia niezależna
Logo PokePals LTD

Odpowiedź od PokePals LTD

Hi Lee,

Already responded to your other 1* review. Kind of disappointing for you to respond with another one affecting a business.

I confirmed that it was refunded, standard processing times for refunds apply. It seems that there’s an mis understanding with business days and processing times based on the time of the year.

I think the right decision was made about cancelling your order.

We wish you the best.

Oceniono na 5 z 5

Great Quality

Awesome company, delivered on time and well packaged

4 grudnia 2025
Logo PokePals LTD

Odpowiedź od PokePals LTD

Thanks Shane. Much appreciated.

Oceniono na 5 z 5

MY EYES 👁️👁️🔥🔥

MY EYES 👁️👁️🔥🔥, amazing quality and price would recommend this seller to anyone just an amazing experience overall

27 listopada 2025
Logo PokePals LTD

Odpowiedź od PokePals LTD

Always a pleasure Cody!

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