Pocketwatchandpetticoats Recenzje 

16
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Wynik TrustScore: 4.5 na 5

4,5

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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

16 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,5

Wszystkie recenzje

(16)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

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Oceniono na 5 z 5

Just TAKE my Money!!!

I was visiting my daughter from the US and happened upon the Cambridge store. They were fabulous in the store and the products appear to be top notch. When I returned home with my purchases, I noticed they accidentally put the wrong bolero in my bag. I immediately reached out to them via email eventhough it was after hours. By morning, there was a resolution to get the correct bolero delivered to me. I will be telling all my friends in the US about Pocketwatch & Petticoats!!!

6 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Special occasion

We made the trip today to this wonderful shop omg wasn’t disappointed what a wonderful experience made to feel so special came away with a stunning outfit for an extra special event plus another for the solar eclipse cannot thank them enough

5 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you!

I had past the shop in Cambridge a few times on the bus. I finally got to go to the shop Easter Sunday. The 2 beautiful ladies were very busy,but, very very helpful. They went out of their way to help all the customers. They helped us find the right dress, the right belt, shoes, bag and other accessories. They were truly fantastic. I've since downloaded the app as honestly I could live in the shop! I was looking through the items on the app and found a breast cancer tab. As someone thay as lost someone to breast cancer 🎀 so thanknyou for my beautiful new clothes. Thank you for the great service and thank you for raising awareness.

5 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing through and through

Amazing through and through! The shops , the staff - all so brilliant at what they do! Shops are like walking into an aladdins cave , the staff cannot do enough to help you and their online presence/customer service is 5 star
I always buy items here and you can also build up points to get a free item!

1 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Have got both the Audrey/Marilyn dress and the Elvis dress. The dresses are such good quality and they fit perfectly. They arrived safely and carefully packaged. The staff are fantastic. Highly recommend!

18 września 2025
Opinia niezależna
Oceniono na 5 z 5

I absolutely love the shop and the…

I absolutely love the shop and the staff. Its a dream come true, a shoo full of beautiful 50s dresses and accessories.
I've always had top service in the shop and on line and I will continue to purchase from this wonderful place

30 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

From self conscious to super confident

I bought my graduation dress at the Bury St Edmunds store and I have never been given such personalised and considerate service in a clothing store before. I was very self conscious and unsure about even wearing a dress but after the dedicated service and the perfect dress pick, I left feeling far more confident about myself than when I went in. I am so grateful for this experience!

26 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Prom dress

My daughter wanted something different that made her feel like a princess for prom and boy did she get it :-) from the service and advice given in store to the final put together outfit! She was made to feel amazing in the Cambridge store with lots of advice and tips. She has now had her prom so I can share pics! She felt a million dollars in her dress and got so many compliments, standing out in the crowd :-) we will be back for more dresses!

17 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Beautiful dresses I wear them to Elvis…

Beautiful dresses I wear them to Elvis events every year and people cross the room and street to give me compliments.
The amount of attention from the staff at the Cambridge store makes you feel so special. The only problem is you want to buy everything xxx

13 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Bought the Helsinki coat from the shop…

Bought the Helsinki coat from the shop in Bury St Edmunds. What a shop! Lovely dresses. Very reasonably priced for what you get. Very helpful assistant, though she may have been the owner. I hope they increase their shoe range in 2 inch flare heels. I keep hoping...:)

14 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

This has to be my most favourite shop ……

This has to be my most favourite shop … the staff are amazing and really know there stuff, the whole shopping experience was just the best from start to finish and I felt fabulous leaving the shop in my new outfit and even better that the dresses are designed by the lady who owns the shop which I think makes it that bit more special , would give them 10 stars if I could

17 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service

Outstanding customer service. Went in to look for a spring/summer dress with my wife and she was given undivided attention and the freedom to try on and make up her own mind. Very respectful and obviously, incredible dresses. Would highly recommend to anyone.

17 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Pink cadillac swing dress size 20

Bought the pink cadillac swing dress in size 20 fit amazingly and i have to say the quality is amazing and really ordered 10th April fast delivery was meant to between 14th - 16th April and arrived 11th really impressed 100% recommend ⭐️⭐️⭐️⭐️⭐️

11 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

Just meh

Ordered from here twice recently. First order went fine, item fit and I ended up keeping it. Tried to return the second order due to the items not fitting... Turns out they don't accept returns on belts... Don't believe I was made aware of this upon purchase. Return policy is rubbish, you only get 14 days compared to the standard 30 day return period of most companies. I'd recommend going to alternative companies to order this stuff, like Ro Rox who have the same sort of clothes but instead have a 30 day return policy. I now am £20 out of pocket for a belt I have no use for which I am annoyed about.

*Update* did offer to refund for the belt but it was too late as I'd already sent it

13 października 2024
Opinia niezależna
Logo Pocketwatchandpetticoats

Odpowiedź od Pocketwatchandpetticoats

Hi there Olivia. So sad to read this review as the return policy online where you purchased your £15 belt does state we don’t offer refunds on accessories because they can be worn and then returned so that is why that decision has to be made. Many independent stores as well as a lot of the bigger chains only offer a 14 day policy for returns. I have emailed you directly and await your response. We hope this 2* review doesn’t put people off experiencing a really lovely instore and online service that myself and my team work so hard for to ensure a pleasant experience. X

Oceniono na 5 z 5

Amazing customer care

Amazing customer care. I received a call from the company and the young lady was genuinely interested in finding out more about my experience. I have never been more impressed with such outstanding customer service. My daughter loves her clothes too.

8 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Fabulous Customer Service

I cannot recommend these guys enough, not only are the clothes lovely, but the staff and owner are fabulous, and if you do ever find yourself needing customer service due to an emergency they are brilliant! they made a potential disaster a much smoother road for me and nothing was too much hassle! (I have not bought online from them but been in store many times)

27 maja 2024
Opinia niezależna

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