An excellent and responsive team. High quality and timely work

Really pleased with the service from start to finish during my recent boiler installation and switch to a combi system.

Nikola was brilliant the week beforehand trying to track down a leak in my old system - so thorough, patient and determined to get to the bottom of it, which I really appreciated.

On the day of installation, Andrew, Nikola and Alex were professional, friendly and reassuring throughout a long day for them. They took the time to answer all my questions thoroughly, explain how everything works and make sure I was happy with everything before they left. They also left the house clean and tidy afterwards, which was appreciated. I was also really grateful for the flexibility around dates/times.

I’m really happy with the new system and glad I chose Plumb London to do the work. Thanks again to all involved.

I started working with Plumb London four year ago when I needed a new boiler installed. Their service has always been professional and effective and at very reasonable prices.
Every year they send me a reminder to service the boiler and the cylinder.
I highly recommend them.

The whole engagement was very efficient from the initial call to completion of the work. The service was excellent. When there was something new to get also get done, I had no hesitation in calling Plumb London again, and the same engineer returned. He was able to accommodate a slight change in time for the 1st visit, was pleasant, got both jobs effectively and clearly communicated what was wrong, how he was going to fix it and about what to do in the future to prevent the problem happening again. No hesitation in recommending Plumb London.

Excellent service from start to finish. The team provided clear, impartial advice without any pressure, which was really appreciated. The installation was carried out professionally, with great attention to detail, and everything was left clean and tidy. Pricing was fair and transparent, offering great value for the quality of work. Highly recommended.

Really excellent service, absolutely recommend!

I've been with Plumb for my annual boiler maintenance visits for several years now plus any specialist jobs that crop up as a result of these and have always been satisfied with the service provided. The engineers involved have always been professional and polite and I have never had any cause for complaint.
I am also impressed with the service from office staff when I ring to ask advice and book visits etc. They're always helpful and constructive in their approach and I feel that I can ask anything that's on my mind. I suppose that I'm saying that I find them approachable and helpful aren't I ?

The client advisor and engineer were equally helpful with my recent issue. I have been using Plumb London for a fews years now and I will continue to do so in the future.

Care taken. Communication good — and, unbelievably, by HUMAN BEINGS!

A leak in a radiator was found. Plumber came and fixed it efficiently and reliably.

​After fitting a new inlet valve, the faulty washer wasn't replaced, which unfortunately led to a flood and meant the lino had to be lifted. The firm did return promptly to fix the leak and re-stick the floor once dry, which I appreciated. However, the job was left slightly unfinished as no sealant was applied around the edges of the lino. I’ve had to complete this myself today to ensure the floor is protected from any future water damage. While the repair was functional, the finishing detail was lacking.

Absolutely brilliant service from Plumb London. They arranged a next day service of my boiler and were incredibly helpful and communicative throughout the process. Andrew, the technician, was brilliant and incredibly thorough - feel very comfortable that my boiler is functioning correctly for another year. Highly Recommend

Excellent company! They remember when our annual review is and send a reminder. Good service and great plumbers!

Booked annual gas boiler review - easy to book, engineer arrived promptly. Worked efficiently and professionally. Polite and service completed without any issues. Excellent service all round.

From start to finish of job the staff have been very professional, good comms, arriving on time and explaining what needs to be explained

I would throughly recommend

5 stars

It was easy to book my annual boiler service with a quick call and a range of dates available. When it had to be rearranged they rang me promptly to let me know and rearranged for another convenient time. The service ran smoothly with clear explanations of what had been checked and confirmation there were no concerns.

We have used plumb london consistently for years, including a full replacement boiler and hot water tank about three years ago. This particular call-out was for a leaking radiator. A small but annoying job. As usual the team kept us informed of when the engineer (Adam) would be turning up. He turned up late in the afternoon but solve the problem in his usual professional way. The team at plumb london are always polite and professional in the way they communicate. Their engineers are always experienced professionals that get the job done.

Quick, friendly and efficient service. Priced fairly and far better than any others I’ve used before. Engineer was excellent and really helpful.

Great reliable company

I have used Plumb London over the last few years to have an annual service on my Bosch Gas boiler. They send me a reminder each year to book a service appt, which I very much appreciate and follow up with a phone call once the work is completed to see how satisfied I am. Alexandra particularly helpful! I have no hesitation in recommending this company!!