Plum Benefits Recenzje 

They are quick to take your money for reservations but now two weeks waiting for approval for refund. No upper management to help me. My grand daughter had brain surgery and I cancelled one week before travel. 2 weeks still no help

Was able to book easily and change my reservation when I saw the price went down.

Super easy but I have to say there were some glitches when I was researching!

I only got an option to edit my review. The original review is below. This shows that plum benefits does not care or read the reviews. Their response was to call and speak to a manager. My review clearly stated I called for 4 days straight. Spoke to ppl who claimed they were supervisors after waiting on hold for long periods of time. I will not call them again. I should not have to waste my time on hold and calling so many times with Zero results. I have disputed this with my bank and will not be using plum benefits in the future. Employers should look into other programs to use or plum benefits should work on putting a better process in place for such situations. No one should have to go through this when trying to get a refund when the situation dealt with a health issue and unsafe environment. Plum benefits should be able to process the refund then they work with their 3rd party to get the money back. You don't place the burden on the customer. Truly a terrible process.

If I could give them 0 stars I would. I booked City Club Hotel in Manhattan(which was a terrible hotel) through plum benefits. I had issues with cleanliness and mold at this hotel and was unable to stay in the room due to unsafe conditions specifically mold.
I contacted plum benefits in reference to getting a refund for a room I was unable to stay in.
I got the runaround for 4 days. What I didn't know is that they partner with expedia and possibly others. I called and requested a full refund for health and safety issues. The hotel was booked so there were no other rooms available. The hotel advised due to booking through a 3rd party I needed to contact them. So I did only to be told by plum benefits they needed to contact their partner which I found out was expedia. They kept telling me they had to open a ticket. They cldnt guarantee a time frame in which they would get an answer. The hotel said all they need to do is call them and they would approve the refund and then expedia could process the refund. They refused to call the hotel. Again they gave me the run around for 4 days and mind you I had to put out another large amount of money in Manhattan for another hotel. I asked them did I need to open a ticket when you took my money. Did I have to call someone else when you took my money. There were ridiculous wait times when calling and supervisors were few and far between. The whole experience was horrible. With all that being said I never got a resolution through plum benefits so I had to dispute the charge with my bank. I would not recommend using plum benefits.

I am very disappointed with my recent purchase through PlumBenefits. I purchased a $50 Domino's coupon on August 1, 2026, which included an additional $10 promotional coupon. However, when I tried to redeem the $10 coupon, the system showed that it had already expired on July 31, 2026—one day before I even purchased the offer.

This is extremely frustrating and misleading. Customers should never receive a promotional coupon that has already expired at the time of purchase. I purchased this deal expecting to receive the full advertised value of $60, but due to this issue, I was only able to use the $50 portion.

Easy enough to navigate system and find what I wanted. Plus, points for future purchases makes it a win-win.

FRIENDLY AND EASY-TO-NAVIGATE PURCHASE SITE. GREAT DEAL ON MOVIE TICKETS ALLOWING WORKING FAMILIES TO TREAT THEMSELVES.

The advertised rate on the website said $140 was the total including fees. But after I booked it the total was $159.63 and the cancellation expired the day before at midnight! Very bad come on and I won’t fall for that again

Easy to search and purchase.

I love the discounts I find here and there!

i had went to the site and had to pay additional $10 on top of the $25 i paid here. i felt that i was lied to on the price.

Liked the ease of use of site. But did not like that it seemed to misrepresent the final price. I ordered two tickets. It then took me to another screen where it entered tax. I thought the price looked good and continued on. It was only on the final page where I had to submit payment where the tax doubled. It only showed the tax for one ticket on the initial page. Seems a little misleading because then the price increased by over $40. I just think that when ordering more than one item when the site updates the taxes and fees it should do so for the total amount of items before the final payment page. That way, you know exactly how much you are paying.

I had bought tickets to Unversial Epic through Plum Benfits. The tickets clearly stated that I can use them at Epic at no additional charge. When I got to the park I was informed that I need to pay an additional $137.00 for the 3 tickets to get in the park. Plum Benfits refused to return my money. I won't be buying anything through them again.

Plum showed the rooms but they weren't acutally available. Took so long. Then a big tax comes out of nowhere at the end.

I purchased a Regal 4-movie ticket package through a third-party vendor. When I went to Regal customer service to redeem my tickets, the representative scanned them and informed me that one of the tickets was a duplicate. She advised me to contact the third-party company where I purchased the package.

I called customer service and had one of the worst experiences I've ever had. The representative was unable to resolve my issue and repeatedly placed me on hold for long periods of time. During our 34-minute call, I was on hold for more than six minutes at one point alone. After waiting so long, I asked if my order could simply be canceled so I could purchase another package. She told me it could be canceled, but then put me on hold again, saying she needed to complete additional steps.

Before repurchasing, I repeatedly asked to speak with a supervisor because I was not confident the issue was being handled correctly. The representative told me no supervisors were available. I also asked for her name, and she refused to provide it.

Based on what she told me, I repurchased the ticket package. Unfortunately, I encountered the exact same problem again. During a later conversation, I was then told that my purchase could not be canceled because it was a final sale. This directly contradicted what I had been told earlier and caused me to spend even more money and waste even more time.

I am extremely disappointed with how this situation was handled. The representative was unprofessional, provided inconsistent information, refused my request to speak with a supervisor, and even refused to identify herself. This has been one of the worst customer service experiences I have ever had, and I expect this matter to be investigated and resolved promptly.

Plum Benefits is fast and easy. The discounts are great! I have been using Plumb Benefits since they started offering service in NJ in 2001! Service has been awesome and I use Plumb Benefits all the time! 25 years of great service is saying something. Keep it up. You have a customer for life! Thanks PB!

I quickly made the purchase for Broadway Tickets. Plum Benefits offered the best discounted ticket for The Lion King. The tickets are a gift for my granddaughters birthday. We all can't wait to see the show. I've been using Plum Benefits for at least 20 years they never disappoint.

Everything goood