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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

So happy, shoes came in better condition than I imagined. Very well packaged, definitely shopping here again.

Oceniono na 5 z 5

Great item, would recommend to anyone after those collectable trainers they may be hard to get

Oceniono na 1 z 5

Bought a hoodie on tilt that arrived with a hole in the shoulder and grease stains on the front and despite no mention of this in the stream they won’t let me return it. Terrible, looks like I’m gonna... Zobacz więcej

Oceniono na 5 z 5

I highly recommend Plug JP for sneaker enthusiasts. They are an authentic, trustworthy and fairly priced reseller! Moreover, they boast an impressive selection of sneakers and if they haven’t got what... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami

Napisane przez firmę

Supplying luxury & exclusive sneakers. Follow us on instagram @plug.jp


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

145 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Plug.JP

Bought 3 pairs of trainers from Plug.JP, always super quick delivery and items are always in great condition and as imaged. Easy to reach on Instagram if ever necessary. Have recommended to friends!

9 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Golden Ticket Winner

I had the pleasure of being a golden ticket winner! One of the lucky 5.

Can say hands down Plug JP is a man of his word, refund was issued.

Highly recommended seller, fast delivery and great communication.

11 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Great!!

I purchased a pair of Travis Scotts and they were fantastic! The seller's communication was brilliant, and shipping was smooth, quick, and hassle-free. Highly recommend!

19 stycznia 2025
Oceniono na 5 z 5

Amazing

I’m in shock, got the canary Jordan 1 Travis Scott for my birthday for such a good price and they came in perfect condition. The box was a bit worn but nothing I couldn’t fix. I love them. Will definitely be buying from here 😍

15 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Received Replica Shoes

The shoes I received were fake and came in a completely different box than what was shown in the pictures. When I tried to cancel my order, he refused, but somehow managed to cancel my colleague’s order, which made no sense.
The shoes also had a terrible smell, which wasn’t mentioned anywhere. After legit-checking them, I found out they were replicas. A colleague of mine, who has the exact same pair, confirmed they were fake, and I got the same feedback from several others.
The customer service was okey. He sometimes took his time respond to my messages. However, when I asked for a refund, as stated on his website, he completely ignored his own policy on fake products.
I wouldn’t trust and buy from him again. Terrible experience all around.

Reply to the response of Plug JP:

He never mentioned to me that he botted after i repeatedly asked how he could cancel my colleagues order and not mine. I demanded a partial refund because the price was too high for the condition of the shoes and box. He lied about me using a totally different pair when it was the same pair shown in the website apart from the completely different box he sent me. This is my experience and i won’t buy from him again but you can make up your own mind. He does have a large selection of sneakers.

Updated reply to the updated response of Plug JP:

He replied after 4 months to the original review. I left the original review untouched so you can feel free to contact him to see where i apparently edited it. I simply replied to his response. The box is a complete different one when i looked at the one on the website. I don’t get why he would send the wrong one. Before wanting to give it away i wanted to make sure it was a legit pair and it turned out to be fake. You can see the Legit Check on the Legit App #9732706170745917 and compare it to the one on his website if it’s still available. This is not written out of spite i’m only sharing my experience. Again, make up your own mind.

Updated reply: The shoes were marked as “sold out” and were still available on his website. You could check and see that it was the same model but with a different box. I don’t know why he would switch the box with a different label on it. Doesn’t make sense to me either.

21 listopada 2024
Logo PLUG JP LTD

Odpowiedź od PLUG JP LTD

UPDATED REPLY - This review was left back in December as you will be able to see it is between other December reviews, this fraudulent reviewer has now "updated" their review after I completely dismantled their silly claims of me selling replicas because I wouldn't cancel his order. If you read my old reply at the bottom of this it probably won't make sense as the reviewer has completely changed the previous review aha! He is now claiming that I actually sent him a different box - very convenient... And that he never knew that his friend, the one who he mentioned multiple times botted my site (reason why I cancelled that order) He also mentions that I wouldn't give him a partial refund because of the condition and then miraculously the pair turned out to be fake! Again.. seems rather convenient.

Very long story short before you read my previous reply, this customer was annoyed as I did not cancel his order the same way I did with his friend (they both purchased off the same drop). He probably bought them without thinking and then regretted it and then in return spitefully wanted to defame my brand after I did not cancel. He swapped the original box for a terribly faked travis box which made a legit check fail and then he tried to use this to get a refund.

IF YOU WANT PROOF TO BACK THIS UP PLEASE FEEL FREE TO CONTACT ME, CAN EVEN SHOW YOU HOW HE EDITED HIS REVIEW.

Wow, where to start with this review. This review has actually been taken down 3 times for defamation of my brand as it is completely untruthful but somehow on a new account has been posted again all out of spite. Let me explain and please if you are still concerned by this review feel free to contact me for full proof of context on this review. So, this person did order a pair of trainers from my website and also so did his friend (THIS IS A KEY PART) So, his friend who also purchased off my website actually used a bot on one of my 99 drops and therefore I cancelled his order. Notice in the review it says "somehow managed to cancel my colleague's order". The spite in this whole review was because this customer asked me to cancel his order and for a refund before he even received the shoes as he must have changed his mind. Unfortunately, the shoes had already been dropped off at the post office at this point so was not possible. Now, once the customer received the trainers, he demanded a refund because of the condition. After declining this I didn't hear back for a while until then I received a message saying these are replica with a screen shot of a failed legit check. After checking the pics used he had actually used a completely different pair in the pics which then failed a legit check for him to use as "proof". All of this just because I cancelled his friends order and wouldn't cancel his! Trust pilot need to do better at allowing businesses to disprove fake reviews like this, ridiculous.

Can't believe I'm even having to edit this reply again! Some people have way too much time on their hands unfortunately. In response to have a look on my website if it is still available?! The shoes you are referring to here you still have, how on earth could they be available... To add to this as well, why on earth would I switch the box?! Literally makes 0 sense!

Oceniono na 5 z 5

Best in the business

Best in the business, have brought a handful of sneakers from them, unreal service and quality - not a single bad thing to say, would highly recommend

16 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Shocking

Company doesnt respond to emails after purchase there support is litteraly non existent. They state you are not aloud to make a return unless the items condition is different to the images, the pair arrived and had a big rip on the inside of the shoe that was not shown on any of the images so surely that falls under the condition not as described and surely i am entitled to a refund.

7 października 2024
Logo PLUG JP LTD

Odpowiedź od PLUG JP LTD

Hi Jack,

Thanks for your feedback, I did not receive any emails from you and have reached out to you via email in order to arrange a return for this item. Unfortunately the message received by you was via shopify and was missed which I apologise for. The inner heel rip on your shoes was actually shown in the pics but I am still willing to accept these shoes back for a full refund, please check your email for my return address.

Thanks

Oceniono na 1 z 5

Item in much worse condition than shown…

Item in much worse condition than shown in photo, wouldn’t allow a return, on arrival box absolutely smashed. Overall an awful experience and wouldn’t recon anyone to use.

12 sierpnia 2024
Logo PLUG JP LTD

Odpowiedź od PLUG JP LTD

Hi Tiago, I do not appreciate this untruthful review. I requested more information via trust pilot which I did not hear anything back from unsurprisingly. Therefore, decided to do some digging of my own and managed to find your order which was the off white air max 90. First of all, "box absolutely smashed" your shoes did not come with a box nor was it even pictured which proves that you are lying straight away. Secondly, I traced back an email you sent me and it was indeed in regards to cancelling the order however, this was right after you ordered and before you even received this item. This completely goes against your false claims in relation to "much worse condition". As it very clearly states at the top of my website and in every description "all sales are final" this is to allow my business model which is weekly drops to run efficiently. I do not appreciate you leaving this untruthful review out of spite purely because I did not let you cancel the order.

KR

Jenson

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