Playtimes Recenzje 

661
Wynik TrustScore: 1 na 5

1,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... Zobacz więcej

Oceniono na 1 z 5

Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... Zobacz więcej

Oceniono na 1 z 5

There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... Zobacz więcej

Oceniono na 1 z 5

2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z zabawkami

Informacje przekazane przez różne źródła zewnętrzne

Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.


Dane kontaktowe

1,0

Bardzo słaba

Wynik TrustScore: 1 na 5

661 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,0

Wszystkie recenzje

(661)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

the good the bad and the brilliant

After having troublr with my computer, i called Playtimes, they dealt with my order extemely efficently. Had problems with the delivery company and 'ROSIE' was wonderful going more than the extra mile to try and help. when i collected my order from the depot on checking there werew a few parts damaged and once again ROSIE went out of her way to get them to me, even ringing me from home out of hours to make sure i had received them. my problems were also acknowledged and apologised for by THE BOSS. Cheers Rosie you are a credit to the Playtimes team

5 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

Impressive

Speedy delivery within 2 days. Really impressed with the scooter for the money paid (half price) absoloute bargain. Recommended age 10+ but I bought for my 9 year old with all the safety helmet, pads etc. and Im pleased to say it is perfect for him

4 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

Improve your customer service PLEASE!!!

I had a few questions regarding the ride on car I was thinking of purchasing for my daughter & so I emailed Playtimes & a few days later I got an automated response to say my queries were being dealt with & I would receive a reply within 48 hours........a week later & I'm still waiting on a response!!! Very disappointed with this service!!
However, I purchased the ride on car & it arrived by courier as promised. My partner & Dad built the car & encountered a few problems for eg the music button on steering wheel was broken & one of the hub caps was duller than the rest. Luckily my Dad was able to fix the music button or else I would have had a very unhappy daughter!! I wasn't completely confident if I had contacted the company about this defect whether they could have rectified the problem & returned it in time for my daughter's birthday-think maybe if they have replied to my emails initially, I then would have had more faith in them. All in all, happy with speedy delivery of purchased item but very disappointed in their poor customer service.

A few minutes after posting this review, a gentleman from Playtimes contacted me & after a few email exchanges, we have agreed that there was a technical hitch & although a reply was sent to me, I received an automated response instead. Mike kindly sent me the reply again. He also offered to send me a new set of hubcaps to replace the faulty one. And whilst building the car, my Dad & partner came across 2 black strips but had no idea where they belong. So Mike is presently making contact with the supplier to find out where they should go!
I am delighted with the response from Mike at Playtimes and he has restored my faith in their customer service. I will definitely use this company again and would advise people that purchase from Playtimes that if they do encounter any problems with this company, contact them by phone as they will be more than happy to sort them out. Thank you Playtimes and I can't wait to see my daughter's face when she sees her little car!!

30 stycznia 2013
Opinia niezależna
Logo Playtimes

Odpowiedź od Playtimes

We are obviously very sorry that you have had an experience that has led you to leave a review of this nature.

We received a contact form message from you on Tuesday and would normally aim to respond, as you mention in your review, within 48 hours. I have checked our records and a full reply to your questions was sent to you on Friday 25th January.

Could I please ask that you check your junkmail / spam folder for this reply, as it was definitely sent to you.

We also offer telephone support via both local rate (0845 389 1400) and geographical (01743 449009) numbers between the hours of 10am and 4pm each day.

I am leaving this follow up to your review as I have tried calling you without success and I am also concerned that our emails are not arriving with you.

I will, of course, also send this to the email address provided with your order.

Oceniono na 5 z 5

very very good.

a very good fire lovely little heater, best thing borught very quick service next day delivery.
coud'nt wish for any better. thank you very much.

18 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service from start to finish

I needed to buy my child an electric scooter for her birthday, having come across this website via a google search, I was astounded to see these scooters for a modest price.
I thought "must be a catch!" but no!
Excellent value for money - so much so - that I bought another for my other child too!
When they arrived (the next day) - I was saddened to see that a bolt was missing but after dropping customer service an email - a bolt was dispatched the same day.
I have put this site in my favourites as I do not want to miss out on any other great offers that should come along

17 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Only the price is cheap.

Heater was very cheap so I was expecting a "cheap" product but was completely surprised to find that whilst it is lightweight it is designed to be much more stable than the old one I have replaced and works fantastically well with minimal setup.

Definatley worth having one on hand for these cold days :-)

17 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Top notch!

This value for money heater is in my music room at home,i chill out and listen to cds and keep warm.
A quality item and cheap to run and ignites first time and with free delivery,
Playtimes so recommended!

15 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Great Value Heater

Works really well,.a great price to ,and arrived in two days .Really pleased with it ,and by far the cheapest your find new ,excelant ,many thank ...

15 stycznia 2013
Opinia niezależna
Oceniono na 4 z 5

Very good but....

Very limited instruction we had to try n figure it out as it was telling u to put 5&6 together but the pics were numbered wrong also it was only pics no written instructions so was difficult at time..... No instructions about switches or nothing but once we figured it out the child loves it works well great value for money and that is the only down fall I occurred....

14 stycznia 2013
Opinia niezależna
Oceniono na 5 z 5

Quicker than quick

Ordered a portable calor gas fire on the Thursday evening - on the Saturday morning it was delivered. absolutely AMAZED, Will use Playtimes again.

Colin Roberts

11 stycznia 2013
Opinia niezależna

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