Playtimes Recenzje 

661
Wynik TrustScore: 1 na 5

1,0

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... Zobacz więcej

Oceniono na 1 z 5

Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... Zobacz więcej

Oceniono na 1 z 5

There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... Zobacz więcej

Oceniono na 1 z 5

2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z zabawkami

Informacje przekazane przez różne źródła zewnętrzne

Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.


Dane kontaktowe

1,0

Bardzo słaba

Wynik TrustScore: 1 na 5

661 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,0

Wszystkie recenzje

(661)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Just the job !

Try these for your kids stuff all good just the ticket
Had just what I needed ASAP delivery top company

7 kwietnia 2014
Opinia niezależna
Oceniono na 5 z 5

I'd recommend the company but delivery was slow!

The trampoline is excellent. It was a great price too £60 cheaper than anywhere else. I had an email saying my order had been dispatched and still hadn't been delivered 9 days later (Even though the parcel had 48hr delivery on it). I messaged playtimes and James sorted it out that day. Thanks James for all your help and I will definitely buy from you again soon. We need a new slide! ;)

6 kwietnia 2014
Opinia niezależna
Oceniono na 5 z 5

5th birthday present

I ordered a Plum rotating see saw for our Grandsons 5th birthday. I did email the service department regarding delivery. I received a clear response as to delivery date and fortunately this arrived two working days after order in time for his birthday.

I will order from this company again.

5 kwietnia 2014
Opinia niezależna
Oceniono na 5 z 5

Excellent

I ordered a 10" Rebo trampoline and surround on Monday morning and it was delivered on the tuesday afternoon!! Great service.
The instructions are brief but got some tips from friends which helped.
The plastic spacers from the surround are not the best quality - they were splitting as we were tightening the bolts!! Should come with spares.
Overall excellent product - my little boy has great fun on it.

4 listopada 2013
Opinia niezależna
Oceniono na 5 z 5

Simple

Ordered, given a time for delivery
Received messages on day stating whereabouts of item
Item came when expected
Fantastic

27 sierpnia 2013
Opinia niezależna
Oceniono na 4 z 5

Very good customer services

Even when my item was stolen on delivery i was kept updated. Another one was sent and I got it the following day. The customer service is good and always willing to answer all your questions.

27 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great service

We found what we wanted at a competitive price and it was delivered on time. The quality is good and assembly was easy. Couldn't have asked for any more.

26 sierpnia 2013
Opinia niezależna
Oceniono na 2 z 5

A big let down to my six year old!

Ordered a bouncy castle on a Saturday with a 48hr delivery. Order was confirmed and item was in stock, was emailed on the Monday to be told item was despatched. On the Tuesday afternoon I called playtimes to check when it would be delivered, one hour later I was called back to be told my item was not coming as it was out of stock and my money was refunded. I have a very upset 6 year old as I cannot find a replacement for the same price and he was expecting I that day. Very poor service!! Won't be using again!

26 sierpnia 2013
Opinia niezależna
Logo Playtimes

Odpowiedź od Playtimes

We are very sorry that you have been let down.

These bouncy castles are sent direct from the supplier and we always check stock availability before we complete customer orders. We were advised by the supplier that this item was in stock and we completed the order as normal.

Unfortunately, when you called to check when it would be delivered, we were advised by the supplier that the item was actually out of stock.

I would agree that you have received a poor service, but would like to reassure you that this most certainly wouldn't have been the case had we been given the correct information by the supplier.

I was under the impression that my colleague had advised you of an alternative bouncy castle that we have on offer that is the same size and arguably of a better quality, so I apologise if this was not the case.

Mike
Playtimes

Oceniono na 5 z 5

Truly customer focussed service

From my initial telephone enquiry to the delivery of the product I was amazed by the quality of service. In particular I want to praise the person who dealt with my questions and took my order. Additionally I was surprised when delivery was as promised and two hours later the trampoline was fully erected, single handed, by my husband.
It was a big surprise for my grandson who played on it for hours.

Top marks from me!

9 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

top notch service and staff.

I had made a mistake with another company and ordered a trampoline for the wrong date, they couldn't do anything sooner for me so i did an internet search and found 'playtimes' placed order on a Monday and had the trampoline Wednesday evening just in time for sons birthday Thursday. In between ordering and receiving, i phoned playtimes and they couldn't have been more helpful.
would recommend to anyone.

8 sierpnia 2013
Opinia niezależna
Oceniono na 4 z 5

8' trampoline

Good size trampoline, the enclosure is sturdy and secure. Only issue I've found is the the elastic on the surround safety padding lost it elasticity within a week, making it quite loose and not fit for purpose.

8 sierpnia 2013
Opinia niezależna
Oceniono na 5 z 5

Great product and delivery

Chose product as £50 off and £50 of free kit. Quick delivery and quality product easy to construct even with the kids helping out!

31 maja 2013
Opinia niezależna

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