Platinum Shoe Care Recenzje 

361
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The sneakers came out great as advertised, since its made to order, production time is expected so be patient. Also they were very responsive when I inquired about my sneakers. Also was so satisfied o... Zobacz więcej

Oceniono na 5 z 5

Great customer service, shoes are amazing, slightly jealous you guys met Geoff Hurst. Kept up to date with progress all the way through, I am debating buying the signed Hammers trainers and signed Wor... Zobacz więcej

Oceniono na 5 z 5

I brought a pair of signed Geoff Hurst trainers for my husbands 50th birthday. From the moment I ordered, I received regular updates from Dulton and the team regarding the processing of these shoes. W... Zobacz więcej

Oceniono na 3 z 5

Poor finish, had to return to be fixed received back suede is worn down in areas!!! style is unique hence the 3stars. Definitely not worth what they charge compared to the standard Adidas model. I tot... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługa sprzątania

Napisane przez firmę

A business dedicated to customer satisfaction through shoe cleaning, repairs and customisation.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

361 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(361)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 81

Napisz recenzję
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Oceniono na 5 z 5

AS Advertised

The sneakers came out great as advertised, since its made to order, production time is expected so be patient. Also they were very responsive when I inquired about my sneakers. Also was so satisfied ordered a second pair. One of a kind in the US received several compliments.

15 października 2026
Oceniono na 3 z 5

Great Shoes

Great Shoes, Disappointing Shipping Experience

The shoes themselves are great—excellent quality, stylish, and exactly what I was hoping for. Unfortunately, the overall experience was disappointing due to extremely slow shipping and damaged packaging upon arrival. For a company offering such nice shoes, I expected better attention to shipping times and presentation. Love the product, but the delivery experience definitely needs improvement.

9 października 2026
Logo Platinum Shoe Care

Odpowiedź od Platinum Shoe Care

Hi,

Thank you for taking the time to leave a review. Firstly, we're delighted to hear that you love your sneakers and appreciate the quality and craftsmanship that goes into them!

However, we are disappointed to receive a 3-star review regarding our shipping times, particularly as your order was dispatched within our advertised lead time.

For clarity, every pair of PSC sneakers is individually customised and made to order by our small team here in the UK. Unlike traditional retailers, we do not simply pick products from a shelf and dispatch them the following day. Each pair goes through a detailed customisation and quality control process.

Our advertised lead time is **4–6 weeks**, which we make clear across our product descriptions, FAQs, shipping policy, terms and conditions, and order confirmation emails.

Your order was placed on **31 August 2026 and dispatched on 8 October 2026 — just 5 weeks and 3 days later**, comfortably within the timeframe communicated at the point of purchase.

We completely appreciate that waiting several weeks for an order can feel frustrating, but we do believe it is important to distinguish between an unexpected shipping delay and the standard production time clearly advertised before purchasing.

Regarding the damaged packaging, we are genuinely sorry to hear this. We take great pride in the presentation of our products, and it is disappointing to learn that your parcel did not arrive in the condition intended. Unfortunately, parcels can occasionally sustain damage during international transit, but this is certainly something we take seriously. All packages are sent double boxed to ensure the main part of the package (the shoes) are not damaged, and certainly hope that was the case here.

We're pleased that the sneakers themselves met your expectations, and we hope you can appreciate the time, care and craftsmanship that goes into creating each individual pair.

Thank you again for supporting our small business.

Kindest regards,
Team PSC

Oceniono na 5 z 5

Great company, Great trainers!

PSC were very efficient and easy to deal with.I bought
Tony Carrol trainers as a present for our son and dealt with my phone query pleasantly and we were very pleased with the trainers as I was when I purchased my Geoff Hurst trainers.

9 września 2026
Oceniono na 5 z 5

Bespoke trainers

Superb experience buying this product. Being bespoke the trainers took 2 months from purchase to delivery but Dulton kept us updated throughout. Would highly recommend, Nick

9 września 2026
Oceniono na 5 z 5

Great shoes

Great shoes. Great workmanship and very well packaged. Excellent communication from Dulton throughout the process.

9 września 2026
Oceniono na 5 z 5

Great service

Lovely product when it arrived, didn’t take as long as I thought it would and was kept up to date on progress. A true collectors item. Thank you.

10 września 2026
Opinia niezależna
Oceniono na 5 z 5

My trainers arrived today and they are…

My trainers arrived today and they are great they have everything with them all the certificates and picture of Geff holding them up.
Work quality is amazing I wouldn’t hesitate in looking to purchase from them again.

12 września 2026
Opinia niezależna
Oceniono na 5 z 5

Sir Geoff Hurst signed trainers

The arrival of the package was exactly as originally scheduled. I'm very happy to see that the items have exceeded all expectations in their quality. I had consistent updates regarding the process that were provided throughout the duration of the wait. This posittive communication ensured that every timeline remained clear and well-managed. Thank you for the professional service and the excellent attention to detail.

11 września 2026
Opinia niezależna
Oceniono na 5 z 5

Really happy with my experience…

Really happy with my experience shopping with PSC.
The email communications were really reassuring and exciting to receive!
The products is exactly as advertised and excellent quality.

11 września 2026
Opinia niezależna
Oceniono na 5 z 5

5 star Review

I brought a pair of signed Geoff Hurst trainers for my husbands 50th birthday. From the moment I ordered, I received regular updates from Dulton and the team regarding the processing of these shoes. When I received them my husbands reaction was priceless. He was over the moon with them. ❤️ I would recommend anyone to purchase from PSC as I guarantee you will not be disappointed with the high level of service, delivery and product. Thank you Dulton and the team, I shall definitely be purchasing from you again in the future. 🥰

11 września 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service PSC

Great customer service, shoes are amazing, slightly jealous you guys met Geoff Hurst. Kept up to date with progress all the way through, I am debating buying the signed Hammers trainers and signed World Cup football as well!

9 września 2026
Opinia niezależna
Oceniono na 5 z 5

What an amazing company.

What an amazing company.I have been updated all along the way about my purchase and I was so happy to have received my goods a couple of days ago.Excellent customer service….. Thank you Dulton.I would have no hesitation with purchasing off you again in the future….Great Product!!!!!!!

11 września 2026
Opinia niezależna

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